Random Irritations

Bunkermagnet

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I could have put this in the laughter thread, it could go either way.

A customer placed an order last night, their account is on hold because they have overdue invoices. I tell them this.

I come in this morning to an email which points out that according to their payment terms everything is fine. 1/ It is is our payment terms that matter, clearly marked on every invoice 2/ Even by their payment terms they are still overdue 🙄

Pay up, the order is going nowhere.
Stick to your guns. All too often companies allow orders to be placed when that customer already owes them, for fear of then not getting their previous invoices paid.
 

chellie

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Yes building and cotent .. Surrey pricing
Surely there can't be that much difference in rebuilding costs around the country? We have unlimited building and it cost £70 for the year in June. Just done contents and got a similar price.

Have also had cashback of £35 and will be another £33 soon.
 

Mudball

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Surely there can't be that much difference in rebuilding costs around the country? We have unlimited building and it cost £70 for the year in June. Just done contents and got a similar price.

Have also had cashback of £35 and will be another £33 soon.
wow... if i can ask. who is the provider. I would like some of it
 

Lord Tyrion

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Stick to your guns. All too often companies allow orders to be placed when that customer already owes them, for fear of then not getting their previous invoices paid.
We absolutely will. We have most customers on a short leash when it comes to payment and if we have to lose this customer, it will be no great loss. The advantage we have with them is that they want a very niche product, they will struggle to get it elsewhere, certainly in the short term. We will not budge on this.
 
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Not if the place is like a morgue. I think you are also over estimating the lure of Hampden to anyone south of the border. The Edinburgh options, with the place jumping, would have been a far better option.
It's a no win situation. If a smaller ground was used and it sold out there would be accusations that women weren't treated fairly and given the same opportunity as their male counterparts to support their team.
 

chellie

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wow... if i can ask. who is the provider. I would like some of it
This year it was the Post Office for buildings and just done RAC for contents. I've never done combined and always go through Top Cash Back comparison for their cashback.

Last years contents was Hastings. Can't remember who for buildings but we were with LV for years for that.
 

Lord Tyrion

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It's a no win situation. If a smaller ground was used and it sold out there would be accusations that women weren't treated fairly and given the same opportunity as their male counterparts to support their team.
I don't know the sorts of numbers they get in Scotland for women's games but they must have some experience to go off. England have toured the regions and sell out, ticket prices are cheap to be fair. The sold out the Stadium of Light up here recently as an example for the England v Scotland game, 40k people. No one complained, full ground, great atmosphere according to the lady at work who went. The game at a half empty Hampden didn't do the game any favours.
 

BrianM

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We absolutely will. We have most customers on a short leash when it comes to payment and if we have to lose this customer, it will be no great loss. The advantage we have with them is that they want a very niche product, they will struggle to get it elsewhere, certainly in the short term. We will not budge on this.
Less of this talk and just get my order sorted, I've not got all day :ROFLMAO: :ROFLMAO:
 

RichA

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People who set an alarm for x o clock then hit the snooze button three times.
Sleep thieves 😡
I'll raise you...
People who ask you what time you've set your alarm for then set theirs so it will go off and be snoozed three times just before yours goes off.
 

cliveb

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I could have put this in the laughter thread, it could go either way.

A customer placed an order last night, their account is on hold because they have overdue invoices. I tell them this.

I come in this morning to an email which points out that according to their payment terms everything is fine. 1/ It is is our payment terms that matter, clearly marked on every invoice 2/ Even by their payment terms they are still overdue 🙄

Pay up, the order is going nowhere.
I don't know what kind of business you're in, so no idea if this is even feasble...

A lady I know who was a self-employed IT consultant sent out her invoices with the amount owed, but offering a discount if paid within X days.
She always got paid on time.
 

Lord Tyrion

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I don't know what kind of business you're in, so no idea if this is even feasble...

A lady I know who was a self-employed IT consultant sent out her invoices with the amount owed, but offering a discount if paid within X days.
She always got paid on time.
We offer that to some customers but not to all. A bad payer is a bad payer, a 5% discount isn't going to sway them.

One thing slightly different with the lady in the example, she is effectively charging for her time, and skills obviously. She can cut her margin because it is a fluid figure. We are a manufacturer so many of our costs are fixed and we can not play around as much. What she is doing is smart though, certainly helps with cash flow.
 

Hobbit

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I could have put this in the laughter thread, it could go either way.

A customer placed an order last night, their account is on hold because they have overdue invoices. I tell them this.

I come in this morning to an email which points out that according to their payment terms everything is fine. 1/ It is is our payment terms that matter, clearly marked on every invoice 2/ Even by their payment terms they are still overdue 🙄

Pay up, the order is going nowhere.

I definitely don’t miss chasing customers for late payment, especially as by the time it reached my desk there were little in the way of niceties involved. We’d bend over backwards to help in an emergency, bringing staff in at weekends etc, without adding extra charges. Eventually We’d insist on upfront payment before accepting the order from a bad payer.
 

Robster59

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I had a fair number of items at the checkout so I let the guy behind me who had two items so I let him jump ahead. He proceeded to frantically text on his phone while waiting, came to pay (£1.85) and wanted to pay by phone. Realised at that point he wasn't logged in, could not get it to come up on his phone and spent two minutes trying to pay by phone before walking away and making the cashier cancel his order before he could serve me. Plank!
 

Robster59

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Car parks where they use ever so slightly darker bricks than the rest to mark the bays, so that as soon as it gets wet, or they get dirty, nobody can see the bay markers so park even worse than normal. Whoever thought this was a good idea? If you want to use bricks to mark the bay, use white bricks!
 

Imurg

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I had a fair number of items at the checkout so I let the guy behind me who had two items so I let him jump ahead. He proceeded to frantically text on his phone while waiting, came to pay (£1.85) and wanted to pay by phone. Realised at that point he wasn't logged in, could not get it to come up on his phone and spent two minutes trying to pay by phone before walking away and making the cashier cancel his order before he could serve me. Plank!
But it's the future.......... :ROFLMAO:
 
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