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Random Irritations

USER1999

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The pet shop thing on the covid thread got me thinking.

I have a monthly delivery from pets at home for cat food. They eat a specific one, low in fat, not because they like it particularly, but because I think it is better for them.
Oddly, I can't have a repeating order for delivery of cat litter. I can do a one off order, or go to the store and buy it, but a repeat order? No. Not possible.

So do they think that what goes in one end doesn't come out?
 

Dando

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getting an email from Snainton Golf telling me that the cleveland wedge i ordered yesterday is no longer available from Cleveland and do i want to pay extra for a Callaway Mack Daddy or refund. if i wanted the Callaway wedge i would've ordered it.
 

anotherdouble

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getting an email from Snainton Golf telling me that the cleveland wedge i ordered yesterday is no longer available from Cleveland and do i want to pay extra for a Callaway Mack Daddy or refund. if i wanted the Callaway wedge i would've ordered it.
Had exactly the same with a jumper over the weekend. When I emailed back and said I would have a refund and nothing else, I received another email 90 mins later saying their error and my top was in stock, they were looking in the wrong part of the warehouse. I emailed back saying thank you I will have the top and added the whole process stank of advertising one thing and then pushing tough to sell stock by saying original no longer available
 

GreiginFife

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The pet shop thing on the covid thread got me thinking.

I have a monthly delivery from pets at home for cat food. They eat a specific one, low in fat, not because they like it particularly, but because I think it is better for them.
Oddly, I can't have a repeating order for delivery of cat litter. I can do a one off order, or go to the store and buy it, but a repeat order? No. Not possible.

So do they think that what goes in one end doesn't come out?

We had the same Murph, so we moved both orders to Amazon on the Subscribe & Save option. Food is £3 a month cheaper than PaH and the litter is the same price but a bigger (extra 5Kgs) bag (wood pellet type).
 

Bdill93

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Sky are doing my head in. Ive got one on me - I need to vent somewhere.

We pay a fortune for TV/ Broadband overall - can I get decent speeds? Not.. not at all! (trying so hard to keep this PG)

Call sky for help last week - they send me out a new filter, this will solve my problems.

Filter arrives and is installed.

Broadband still appalling.

Call sky again, wait 25 mins on hold, they suggest a new filter.... IVE JUST HAD ONE MATE?! IS IT NOT IN YOUR NOTES FROM LAST WEEK??

New solution - signal booster - so thats on the way now too.

BOREEEED of this rubbish. Dont promise me 50mb, listen to me complain about me not getting close to 50mb, then test the line and tell me "oh yeah its around 22mb at the moment"

I KNOW! THATS WHY I KEEP CALLLIIIINNNGGGGGGGGGGGGGG.
 

Neilds

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People in power who, despite telling us to follow the rules/guidelines on CV-19, continue to do what they want. Last week was Kier Starmer visiting a doctors surgery and today, Boris is in Bristol visiting a vaccination centre. How can they justify these are essential journeys?!?!?
 

PJ87

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We had the same Murph, so we moved both orders to Amazon on the Subscribe & Save option. Food is £3 a month cheaper than PaH and the litter is the same price but a bigger (extra 5Kgs) bag (wood pellet type).

People moan that online shopping all time was it essienal but litterally the amount of stuff we get through saves about 5 trips a week to various shops

Staying at home ?
 

Slab

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Just got the chance to watch the new All Creatures Great and Small
Only made it through about 40 minutes of ep1

I wish they'd just shown the original series
 

Orikoru

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Sky are doing my head in. Ive got one on me - I need to vent somewhere.

We pay a fortune for TV/ Broadband overall - can I get decent speeds? Not.. not at all! (trying so hard to keep this PG)

Call sky for help last week - they send me out a new filter, this will solve my problems.

Filter arrives and is installed.

Broadband still appalling.

Call sky again, wait 25 mins on hold, they suggest a new filter.... IVE JUST HAD ONE MATE?! IS IT NOT IN YOUR NOTES FROM LAST WEEK??

New solution - signal booster - so thats on the way now too.

BOREEEED of this rubbish. Dont promise me 50mb, listen to me complain about me not getting close to 50mb, then test the line and tell me "oh yeah its around 22mb at the moment"

I KNOW! THATS WHY I KEEP CALLLIIIINNNGGGGGGGGGGGGGG.
It's the same with Plusnet. Every time you call it's like starting again from scratch. Had it a few months back, one of them started telling me to do a particular test, and I interrupted and told him how to do the test as I'd already done it twice that week. I get that people are working from home but we have systems for a reason, how hard is it to log on a customer record what has taken place?
 

cliveb

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It's the same with Plusnet. Every time you call it's like starting again from scratch. Had it a few months back, one of them started telling me to do a particular test, and I interrupted and told him how to do the test as I'd already done it twice that week. I get that people are working from home but we have systems for a reason, how hard is it to log on a customer record what has taken place?
My mother-in-law has Plusnet. When she first got it several years ago, their support was fantastic.
Got through immedately on the phone to an actual engineer who knew what he was doing and I was able to have a proper technical discussion with him.
Last time I tried to call them for her, I was on hold for god knows how long, only to end up talking to some muppet who could only follow their stock script.
I think the rot set it when BT bought Plusnet.
 

Orikoru

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My mother-in-law has Plusnet. When she first got it several years ago, their support was fantastic.
Got through immedately on the phone to an actual engineer who knew what he was doing and I was able to have a proper technical discussion with him.
Last time I tried to call them for her, I was on hold for god knows how long, only to end up talking to some muppet who could only follow their stock script.
I think the rot set it when BT bought Plusnet.
Yeah, we've had Plusnet nearly six years since we've lived here. When we got it they were touted as supposedly having the best customer service. I would not say that has been my experience at all! It possibly depends who you get when you call up, as is often the way.
 

GB72

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Premiership rugby turning down the chance to get ahead of an already crowded fixture schedule following the postponement of the European competitions for the next 2 weeks
 

PJ87

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Getting annoyed with my lease company ATM

Promised pre Xmas delivery

Car put on hold 16th December

Still not here

Not so much the delay it's more the fact they still don't know why the manufacturer has held it.. it's not really acceptable

Least they haven't tried to blame covid I guess one postive
 

Imurg

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Getting annoyed with my lease company ATM

Promised pre Xmas delivery

Car put on hold 16th December

Still not here

Not so much the delay it's more the fact they still don't know why the manufacturer has held it.. it's not really acceptable

Least they haven't tried to blame covid I guess one postive
Maybe they can't find a charger that's working:unsure::whistle:;)
 

PJ87

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Maybe they can't find a charger that's working:unsure::whistle:;)

Lol mate if they told me that as a reason at least id know!!!!

It's the fact that the lease company have spoken to the dealer who don't know ... How can 2 diff people not know why a car isnt here

It's in the country! It was an in stock order
 
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