Mandofred
Well-known member
I thought we had a decent chance of opening the greens today.....nope. Not playing until Friday now so I think we should be good by then.
Random Irritations
- Thread starter Blue in Munich
- Start date
ColchesterFC
Journeyman Pro
Companies claiming that their customer services are receiving "above average demand" and that's why it's taking so long to respond. That's fair enough but if you've been claiming that for the last 6 to 12 months then you aren't receiving above average demand, that's your new demand level. What they are experiencing is not enough staff employed to deal with the level of demand for their service.
Currently Outfox the Market are saying that it will take 10 days to respond to an email due to above average demand.
Currently Outfox the Market are saying that it will take 10 days to respond to an email due to above average demand.
D-S
Well-known member
Couldn’t agree more.
We are experiencing ‘unprecedented demand’: how about the precedent set last month and the month before and the year before?
cliveb
Head Pro
It's just a standard part of every call centre's initial message. I can't remember the last time I called any support line and didn't get that message. It serves no purpose so may as well be ditched. We all expect to have to wait forever.
ColchesterFC
Journeyman Pro
Maybe they should be forced to be honest in the recorded messages. "We aren't interested in employing enough staff to deal with complaints or problems so you're going to have a long wait in a queue before we answer your call and try to pretend we care about why you're phoning. However, if you were a new customer wanting to join us we'll answer your call within two minutes to lull you into a false sense of security over our levels of customer service".
Slab
Occasional Tour Caddy
London, New York, Mumbai, Greater London, Los Angeles... all places quoted in the media in relation to the size of that new iceberg
I don't care if you use metric or imperial just give me the sodding size of it please
I don't care if you use metric or imperial just give me the sodding size of it please
Voyager EMH
Slipper Wearing Plucker of Pheasants
I thought the standard measure was multiples of football pitches or fractions of Wales.
Dando
Q-School Graduate
just had a call from my mother in law - she's got a hospital appointment tomorrow afternoon. it's her third one this week at the same hospital and all of them are linked to her breathing/asthma
Orikoru
Tour Winner
We were due to go through second for my wife's C-section.. then this happened. https://www.watfordobserver.co.uk/news/23277812.chemical-spill-reported-watford-general-hospital/
What a nightmare. We're just trapped in and waiting for news. We might be pushed back til tomorrow. ?
What a nightmare. We're just trapped in and waiting for news. We might be pushed back til tomorrow. ?
PJ87
Journeyman Pro
Orikoru
Tour Winner
They couldn't get the ward reopened in time so now we're off home and back in tomorrow morning. Feels like such a waste of a day. Oh well, we go again!
Bdill93
Undisputed King of FOMO
Ahh all that build up mentally for this! I feel for you mate! Treat the wife to a nice dinner tonight, get a good nights sleep and enjoy the peace and quiet for one more day!
PJ87
Journeyman Pro
We had that with twins. Was covid at the time. My wife's water broke I dropped her off (wasn't allowed in until active labour)
It got too late for the c section so first thing tomorrow
They got me down
Doctor took too long to get in the room to start it and she said to the midwife I feel I need to push.. they said if you feel you can then do it
Seconds later Harriet was born and 20 mins later Sophie appeared
Keep your wife nice and relaxed , and give the gas and air a try it's ace
Bdill93
Undisputed King of FOMO
Well worth a good go!
AmandaJR
Money List Winner
Tough break. Hopefully it will all be fine tomorrow.
Patster1969
Assistant Pro
DeadHappy Life Insurance deciding that using the image of Harold Shipman was a good idea - how did that get through the marketing signoff.
fundy
Ryder Cup Winner
Tradespeople who have a contact us form on their website but dont actually reply to messages sent to it
PJ87
Journeyman Pro
100% agree. Why can't they just publish an email address. We all know how to email and can follow up on an email easier.
rudebhoy
Q-School Graduate
"DeadHappy used the image to promote its services with the tagline: "Life Insurance. Because you never know who your doctor might be.""
- I like a bit of black humour, but that really is beyond belief!
jim8flog
Journeyman Pro
The dai when manufacturers think like that is a long way off.
