Random Irritations

[AmandaJR]

Bring back the Reminder function!

YES YES YES and YES! Why the hell they removed it. They say customers prefer to record programmes. Nope. I prefer to watch and only record if I can't watch at the scheduled time. My current workaround is put them on record, check each evening what is set to record, ask Alexa to remind me what channel to put on when and then delete the recording. Thanks Sky.

 

[PaulMdj]

We've had sky q for a while. Alls good, it links through the WiFi. In January we changed broadband from sky to virgin, high speed fibre. Since then the box often drops out and I have to reset it, manually inputting an annoying password. It's been behaving recently but in the last week I've had to reset every time I turn the TV on

If you look at sky forums it's an ongoing problem with no real answer. Cynics suggest it's sky throwing a hissy fit because you aren't using their broadband. Whatever it is, it's an irritation

Had Sky Q for a while and always with BT Broadband, never had an issue with either.

 

[Lord Tyrion]

Have you connected using WPS

Never heard of WPS. I've googled it and will see if that is possible in this instance

 

[Arthur Wedge]

Never heard of WPS. I've googled it and will see if that is possible in this instance

Both the Hub and Sky Q box should have it

Let me know which Hub it is and I’ll check in the internal website for any issues

 

[Lord Tyrion]

Had Sky Q for a while and always with BT Broadband, never had an issue with either.

Loads of other devices connected to the WiFi and none have ever dropped out. Only ever the sky q box. It's weird and annoying

 

[Lord Tyrion]

Both the Hub and Sky Q box should have it

Let me know which Hub it is and I’ll check in the internal website for any issues

It's a hub 5

 

[Arthur Wedge]

It's a Sagem box, virgin fibre to the premises. Does that help?

Hub 3.0 - make sure it’s had the latest update

Nothing major being reported - WPS button should be just about the Virgin Symbol

 

[Lord Tyrion]

Hub 3.0 - make sure it’s had the latest update

Nothing major being reported - WPS button should be just about the Virgin Symbol

I've checked and I think it's a 5. Looks like it from the pictures

 

[Arthur Wedge]

I've checked and I think it's a 5. Looks like it from the pictures

5x ? Same as we have in the office

WPS button on the back above the LAN ports