Scottish Golf WHS migration to DotGolf

[Deleted member 30522]

Why's that then?

Arrogance, they always know best

 

[Deleted member 30522]

My score from yesterday IS on my record on SG and is one of my top 8.

Well there ye go, a bit ahead of the game, tho strange they'd say don't post and then you can anyway

 

[Deleted member 30522]

Looks like ego within the golfing organisations are finally acknowledging that they screwed up the handling of the WHS and have booted it out to the private sector for some good old money grabbing opportunity! Shame they can‘t take some form of socialist view to things and give it to one set of developers worldwide to develop
and international solution..

This has nothing to do with whs, this is about VMS and the App, which yes SG royally screwed up by going to an untried software provider, who clearly as the months went on didn't have a clue about golf, and SG appear to have no-one internally who understands development, beta testing, nor to be fair how to run an efficient customer facing helpdesk. They're learning, they'd learn quicker if they dropped the "we know best" attitude tho

 

[Deleted member 30522]

I totally disagree. It's been absolutely flawless for me and I like it. I appreciate the behind the scenes elements were not initially up to scratch however having listened to the feedback and criticism they have rectified it.

Each to their own but I think it's a great and simple system.

No they haven't rectified it, they've had to sack their software provider. THey spent two years doing their best chemical Ali impersonation, and then out of the blue "ah yes, about next year, we're changing everything".

Don't get me wrong, it's very welcome, but as Ian says above, the santa claus tweet is horrendous and ill-judged, they've spent two years cocking things up, and their first show to the public is "oops we did it again"

 

[Jacko_G]

No they haven't rectified it, they've had to sack their software provider. THey spent two years doing their best chemical Ali impersonation, and then out of the blue "ah yes, about next year, we're changing everything".

Don't get me wrong, it's very welcome, but as Ian says above, the santa claus tweet is horrendous and ill-judged, they've spent two years cocking things up, and their first show to the public is "oops we did it again"

Listening to feedback is fixing it. I appreciate and note your negative comments on anything related to SG app so take them with large dose of salt.

 

[HowlingGale]

Sorry guys just catching up. Seems I poked a hornets nest ?.

I was only checking what handicap I'd be where I was playing. I don't recall the club telling us, but maybe I missed the memo. Seems we'll just need to wait until the new app is released.

The SG app was pretty clunky, but I got all the info I needed from it, so hopefully the new one is more streamlined.

 

[KenL]

I don't recall having problems with the SG app.

 

[Jacko_G]

I don't recall having problems with the SG app.

Most don't or haven't, just the vocal minority who shout loudest.

 

[KenL]

 

[Deleted member 30522]

Listening to feedback is fixing it. I appreciate and note your negative comments on anything related to SG app so take them with large dose of salt.

Do you? And yet the App and VMS have been binned. Wonder why they did that when complaints like mine are just pinch-of-salt worthy?

 

[D-S]

Couldn't they just have cloned the EG app? This seems to be universally popular and user friendly, it is also developing well with geo fencing for the marker as well. A real success story within WHS.

 

[Deleted member 30522]

Most don't or haven't, just the vocal minority who shout loudest.

Again, which must by why the whole project has been binned and started again eh? The back end functionality was horrendously badly put together, you'd agree with that at least surely?

 

[KenL]

Couldn't they just have cloned the EG app? This seems to be universally popular and user friendly, it is also developing well with geo fencing for the marker as well. A real success story within WHS.

That would be sensible.

 

[Deleted member 30522]

Couldn't they just have cloned the EG app? This seems to be universally popular and user friendly, it is also developing well with geo fencing for the marker as well. A real success story within WHS.

It's not the EG App, it's dotgolf App, and yes they should have gone down the same route as Wales, Ireland & England, but SG have to SG. Belatedly and thankfully that's what they are now doing, though I believe they won't be the same like for like, but imagine folks in the other countries would see great similarities

 

[Jacko_G]

Again, which must by why the whole project has been binned and started again eh? The back end functionality was horrendously badly put together, you'd agree with that at least surely?

Because cheap clubs wouldn't pay?

It's been modified, moved to another provider not binned. See the difference?

 

[IanM]

That would be TOO sensible.

 

[Deleted member 30522]

Because cheap clubs wouldn't pay?

It's been modified, moved to another provider not binned. See the difference?

No, it's been entirely binned, everything is new from dotgolf.

And it's nothing to do with "cheap clubs wouldn't pay", SG off their own bat for their own commercial purposes devised and offered a whole new back end system, the other UK countries just adopted an App, but SG wanted in on the revenue generation that providing a back end system gave them.

I'm not aware of a single club that asked for this, everyone was happily peddling along using Club2000, Masterscoreboard, whatever 3rd party provider of the many on the market. This was SG getting into something they were ill-equiped to spec & test, as results proved

 

[Jacko_G]

Is the app binned? No.

It's been updated like all businesses do. It's not hard to grasp. Binned means ended - ceased - no more. Have SG done that?

The answer is a resounding NO.

They have done like numerous businesses do. Upgraded to a different platform. Again is that difficult to understand???

I agree the app was as someone said "clunky" (good terminology for it) but it was effective and done it's job. I had one issue where it recorded a score twice. I contacted them (SG) through the app and it was rectified within 4 hours and adjusted. Very simple process.

Half the battle was individuals couldn't use it, refused to learn how to use it, spat the dummy and bleated like sheep. Add in the ones who refuse to accept the new WHS and it was always onto a kicking from the off with a certain type of individual.

The system has been updated and getting released on a new platform on account of feedback. For some that's just a stick to beat SG with. I guess you're in that camp and you're welcome to your opinion.

Over and out

 

[Deleted member 30522]

Is the app binned? No.

It's been updated like all businesses do. It's not hard to grasp. Binned means ended - ceased - no more. Have SG done that?

The answer is a resounding NO.

"No, it's been entirely binned, everything is new from dotgolf"
Pedantry beyond belief.

Has the OCS SG App been binned, and their VMS system? YES

Will the new App be completely different, in that instead of installing the latest upgrade from OCS, you have to install a new App by a new provider dotgolf? YES

Has the new VMS been completely changed as it's now a new provider dotgolf, and looks not a single bit like the OCS version? YES

If they were simply "upgrading to a new platform" everything would work seamlessly, your logins would continue, that's not the case, indeed there's even a dead period where there is no App at all.

But yes, I am in the stick camp, because for 2 years they refused to admit to the problems clubs were having, all the while it seems knowing that they did have a problem, they've created a lot of friction between clubs & SG due to their arrogance, and this in my case from someone who began 2021 in the "well done SG, this is fantastic, giving clubs a product to replace 3rd party software and finally getting something for our fees" camp

Half the battle was individuals couldn't use it, refused to learn how to use it, spat the dummy and bleated like sheep.

And yet clubs using HDID or Masterscoreboard have had no such bleating. Do you not stop to consider why that would be?

 

[Jacko_G]

"No, it's been entirely binned, everything is new from dotgolf"
Pedantry beyond belief.

Has the OCS SG App been binned, and their VMS system? YES

Will the new App be completely different, in that instead of installing the latest upgrade from OCS, you have to install a new App by a new provider dotgolf? YES

Has the new VMS been completely changed as it's now a new provider dotgolf, and looks not a single bit like the OCS version? YES

If they were simply "upgrading to a new platform" everything would work seamlessly, your logins would continue, that's not the case, indeed there's even a dead period where there is no App at all.

But yes, I am in the stick camp, because for 2 years they refused to admit to the problems clubs were having, all the while it seems knowing that they did have a problem, they've created a lot of friction between clubs & SG due to their arrogance, and this in my case from someone who began 2021 in the "well done SG, this is fantastic, giving clubs a product to replace 3rd party software and finally getting something for our fees" camp





And yet clubs using HDID or Masterscoreboard have had no such bleating. Do you not stop to consider why that would be?

App has been UPDATED by moving it to a new platform. That is not BINNED.

If there was no SG app anymore it would be binned. It's called evolving and listening to feedback.