Random Irritations

Sky Sports News showing Will Smith and Chris Rock at the bloody Oscars ceremony.
I'm not interested.
It's not sports news.
Who even cares?
If I gave a toss, I'd be watching ITV or BBC!
 
Had a restaurant booked for 16 people on Saturday for my wife's birthday with friends. When I got there they gave out drinks menus, with cocktails, wine list, etc. But as I was about to order he says "oh we no longer sell alcohol by the way". I said is this a joke? "No sorry, we've changed our policy this week." Can buy alcohol from elsewhere and pay corkage then? No. Why in God's name did you not phone your customers who had bookings with you to let them know about this development?? We asked to speak to the manager, but our request was refused and said manager just wandered off to sit outside having a coffee. Absolutely staggering lack of customer service. We walked out and managed to get a last minute booking elsewhere, luckily.
 
Had a restaurant booked for 16 people on Saturday for my wife's birthday with friends. When I got there they gave out drinks menus, with cocktails, wine list, etc. But as I was about to order he says "oh we no longer sell alcohol by the way". I said is this a joke? "No sorry, we've changed our policy this week." Can buy alcohol from elsewhere and pay corkage then? No. Why in God's name did you not phone your customers who had bookings with you to let them know about this development?? We asked to speak to the manager, but our request was refused and said manager just wandered off to sit outside having a coffee. Absolutely staggering lack of customer service. We walked out and managed to get a last minute booking elsewhere, luckily.

Sounds more like they lost their licence rather than changed their policy
 
Can't seem to use my credit card for online or app purchases anymore. Keeps getting bounced back for some new security setting - HSBC support reckons it's the retailers who haven't adjusted for it and nothing wrong on the card. ?
 
Can't seem to use my credit card for online or app purchases anymore. Keeps getting bounced back for some new security setting - HSBC support reckons it's the retailers who haven't adjusted for it and nothing wrong on the card. ?
Surely this is in the wrong thread? Things that gladden the heart ?
 
Doesn't help me if the bloody retailers aren't prepared! Not much I can do is there? I've been having to use my debit instead, normally prefer to use the credit card for online stuff.
I've been doing these extra checks with Starling for almost 2 years. It's so easy and doesn't take anytime at all. Have you not set up your banking app on your phone to go through these? It's a doddle.
 
HSBC said it's the retailers, not the card or me that can do anything about it.

You say it's the retailer (which it is) but if you set up your app fully it should work

Tesco Bank is My credit card, every now and then it needs this , it directs me to the app to press aurherise and do my finger print

Make sure they have your up to date information
 
HSBC said it's the retailers, not the card or me that can do anything about it.
They would do wouldn't they. All I can tell you is Starling Bank have been doing it for almost 2 years, and now Halifax and Barclaycard are also doing it. I suspect HSBC haven't bothered to implement the extra security measures until they are forced to.
 
You say it's the retailer (which it is) but if you set up your app fully it should work

Tesco Bank is My credit card, every now and then it needs this , it directs me to the app to press aurherise and do my finger print

Make sure they have your up to date information
I did all that while using Uber Eats today and it still didn't advance my order in the app, i.e it didn't work. Did it twice and it still wouldn't confirm the order.
 
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