Insurance companies again. Been with Aviva for years. more fool me. Their quote this year was nearly £1000.00 a year more than Direct Line for a 2 car multi car policy.
Coincidently I was just about to post my irritation about Direct Line. I spent ages yesterday filling in their online car insurance quote questionnaire. Only to get a message saying " oops sorry we have a problem, but your details will be saved for 24 hours ".
So I called the help line, the guy apologised saying their system was down but should be back on 2.30ish and don't worry all your details will be saved for 24 hours.
I tried online again today to retrieve my quote using my account details but no joy .
So I phone again today, only to be asked to give all my details AGAIN .
I explained that I had already filled in all the details twice online and had been previously their customer 2 years ago, so all my details should be on the system and nothing has changed except for being a year older.
Finally I had to give all my details AGAIN over the phone.
Quote comes back £91 dearer than LV=.
