WHS & ISV Issues (Please post only if you are a handicap secretary or involved in admin at your club)

[Old Skier]

Have you hot a link?

As soon as I hea it’s been put up I’ll have a look as I want my committee to look at it.

 

[Old Skier]

Have you hot a link?

Here it is, useful for V1 users

 

[rulefan]

Here it is, useful for V1 users

Thanks. Found it and have watched it earlier this am

 

[IanMcC]

Here it is, useful for V1 users

Watched this today. I think they should be quite ashamed of themselves. They say that the WHS changeover has been full of problems. From what I observe it is the ISVs where most of the problems lie. For example, I received an email over a month ago from CSI stating that the 2 tee adjustment had been fixed. I told them it hadn't. About 10 days ago they said they would have it fixed 'by Monday'. Still not fixed, and the webinar says they are still working on it. A bunch of rank amateurs I feel.

 

[Old Skier]

Watched this today. I think they should be quite ashamed of themselves. They say that the WHS changeover has been full of problems. From what I observe it is the ISVs where most of the problems lie. For example, I received an email over a month ago from CSI stating that the 2 tee adjustment had been fixed. I told them it hadn't. About 10 days ago they said they would have it fixed 'by Monday'. Still not fixed, and the webinar says they are still working on it. A bunch of rank amateurs I feel.

I agree there are issues that need dealing with and the 2 tee adjustments should have been fixed early on as that was a part of what WHS is all about but I have had more of a problem with the WHS EG team than the ISV.

 

[IanMcC]

Watched this today. I think they should be quite ashamed of themselves. They say that the WHS changeover has been full of problems. From what I observe it is the ISVs where most of the problems lie. For example, I received an email over a month ago from CSI stating that the 2 tee adjustment had been fixed. I told them it hadn't. About 10 days ago they said they would have it fixed 'by Monday'. Still not fixed, and the webinar says they are still working on it. A bunch of rank amateurs I feel.

And let's not forget that their users manual, which should have been ready for the changeover, is not expected until mid January. Oh, and one of their online live examples had to be abandoned because it didn't update. No wonder Wales Golf hinted that other ISVs are available.

 

[Old Skier]

And let's not forget that their users manual, which should have been ready for the changeover, is not expected until mid January. Oh, and one of their online live examples had to be abandoned because it didn't update. No wonder Wales Golf hinted that other ISVs are available.

I was surprised they did an online live example, with the time it takes for our PSI/app to talk to their server due to poor broad band connectivity they could wait anything up to 5 min.

 

[IanMcC]

I agree there are issues that need dealing with and the 2 tee adjustments should have been fixed early on as that was a part of what WHS is all about but I have had more of a problem with the WHS EG team than the ISV.

I have to say that Wales Golf have been pretty good in this respect. Only today, after less than a week since I asked, they set up our 9 hole courses on WHS. I haven't run any acceptable comps yet, but casual rounds and new members have been stress free.

 

[Old Skier]

I have to say that Wales Golf have been pretty good in this respect. Only today, after less than a week since I asked, they set up our 9 hole courses on WHS. I haven't run any acceptable comps yet, but casual rounds and new members have been stress free.

Funny enough setting up 9 hole courses was the quickest response I had, less than 3 days although when I checked the CR and slope on the ISV I had to check the CDH courses and use the drop down menus to put the correct slopes in as it must default to the 18 hole slope.

 

[IanMcC]

Funny enough setting up 9 hole courses was the quickest response I had, less than 3 days although when I checked the CR and slope on the ISV I had to check the CDH courses and use the drop down menus to put the correct slopes in as it must default to the 18 hole slope.

I really don't know the mechanics of setting this on ClubV1. I don't have access to course settings on my login, and I have pestered the office and the pro to set this up. Now that WHS is set up, will it write over to ClubV1 automatically, or is intervention still required? Our 9 hole courses don't go live on WHS until tomorrow, btw.

 

[Old Skier]

I really don't know the mechanics of setting this on ClubV1. I don't have access to course settings on my login, and I have pestered the office and the pro to set this up. Now that WHS is set up, will it write over to ClubV1 automatically, or is intervention still required? Our 9 hole courses don't go live on WHS until tomorrow, btw.

Providing they have set up the courses and the CDH courses it will be automatic but as I mentioned before they will need to check on the CDH courses that the correct CR and slope are being used, providing its all set up correctly they will see all the slopes in the drop down menus.

 

[IanMcC]

Providing they have set up the courses and the CDH courses it will be automatic but as I mentioned before they will need to check on the CDH courses that the correct CR and slope are being used, providing its all set up correctly they will see all the slopes in the drop down menus.

By 'they' if you mean our staff at the golf club then I think they have done nothing, as they don't understand what is needed. I myself don't fully understand, to be honest. I may well seek your help again if our club need to do anything after tomorrow.

 

[Old Skier]

By 'they' if you mean our staff at the golf club then I think they have done nothing, as they don't understand what is needed. I myself don't fully understand, to be honest. I may well seek your help again if our club need to do anything after tomorrow.

No problem. Help where I can or I’m sure there will always be someone on here to assist as well. The courses set up does catch a few out.

 

[fenwayrich]

Found it interesting, the more information is made available the better. It's becoming abundantly clear that there is a lot still to be done. Not great given how long WHS has been in the pipeline. Their example of calculating playing handicaps also seemed to be incorrect as it took 95% of the unrounded course handicap which I believe only applies to Scotland.
The handout of Guidance for the WHS was the initial version, I think that there have been two updates since the first one, albeit with very minor amendments.

 

[wjemather]

Not sure what I was expecting, but as far as using ClubV1 goes, I found the webinar quite basic and not particularly helpful other than getting an insight into how far behind development is. Possibly the most revealing thing was the hint that Spring is (and probably always has always been) their target for getting the system working as needed for WHS.

 

[mikejohnchapman]

I agree there are issues that need dealing with and the 2 tee adjustments should have been fixed early on as that was a part of what WHS is all about but I have had more of a problem with the WHS EG team than the ISV.

Any update on this - we have a mixed comp tomorrow and it looks a nightmare to work out shots without working software.

 

[IanMcC]

Our 9 hole slope and course ratings have just been added to WHS, which is great.

This has got me delving deeper into the world of 9 hole course handicap calculations, however, and I am utterly confused.

I know that I would receive 3 shots on our yellow front 9, as I set up a dummy comp on ClubV1. For the life of me I cannot get the maths to work out though.

Page 64 of the RoH book provides the formula for working out a 9-hole course handicap.

CH=HI/2 x [(9 hole slope/113) + (9 hole rating – 9 hole par)]

My Handicap index is 7.8. Yellow front 9 slope is 125. Yellow front 9 rating is 35.5. Yellow front 9 par is 37

So, substituting those values into the equation gives

7.8/2 x [(125/113) + (35.5 – 37)]

Or 3.9 x [1.1 + (-1.5)]

Or 3.9 x – 0.4

= -1.56

This answer is nowhere near 3. Can someone point out the error of my ways, please?

 

[IanMcC]

Any update on this - we have a mixed comp tomorrow and it looks a nightmare to work out shots without working software.

You need to consult Rule 6.2b on page 65 of the RoH book. Here it tells you how to calculate allowances for 2 tee comps. It depends if it is a Stableford or Strokeplay format. The ones we run on a Wednesday are Stableford. The ladies should get 1 shot added. Here is why.

To play to handicap = 36 – (Course rating – Par)

For a man at our course this is 36 – (71.3 - 72), which comes out to 36.7, which equates to 37

For a lady this is 36 – (73.8 – 74), which comes out to 36.2, which equates to 36.

So each lady gets one more shot added on to her playing handicap.

Because of the nature of our pars and ratings, if the same comp was white tees for the men, the men would receive 2 shots!!

 

[Old Skier]

Our 9 hole slope and course ratings have just been added to WHS, which is great.

This has got me delving deeper into the world of 9 hole course handicap calculations, however, and I am utterly confused.

I know that I would receive 3 shots on our yellow front 9, as I set up a dummy comp on ClubV1. For the life of me I cannot get the maths to work out though.

Page 64 of the RoH book provides the formula for working out a 9-hole course handicap.

CH=HI/2 x [(9 hole slope/113) + (9 hole rating – 9 hole par)]

My Handicap index is 7.8. Yellow front 9 slope is 125. Yellow front 9 rating is 35.5. Yellow front 9 par is 37

So, substituting those values into the equation gives

7.8/2 x [(125/113) + (35.5 – 37)]

Or 3.9 x [1.1 + (-1.5)]

Or 3.9 x – 0.4

= -1.56

This answer is nowhere near 3. Can someone point out the error of my ways, please?

You lost me on the maths but are you suggesting that the 9 hole HC that the slope table for 9 holes is different from what your 9 hole CH is on your ISV

 

[wjemather]

Our 9 hole slope and course ratings have just been added to WHS, which is great.

This has got me delving deeper into the world of 9 hole course handicap calculations, however, and I am utterly confused.

I know that I would receive 3 shots on our yellow front 9, as I set up a dummy comp on ClubV1. For the life of me I cannot get the maths to work out though.

Page 64 of the RoH book provides the formula for working out a 9-hole course handicap.



My Handicap index is 7.8. Yellow front 9 slope is 125. Yellow front 9 rating is 35.5. Yellow front 9 par is 37

So, substituting those values into the equation gives

7.8/2 x [(125/113) + (35.5 – 37)]

Or 3.9 x [1.1 + (-1.5)]

Or 3.9 x – 0.4

= -1.56

This answer is nowhere near 3. Can someone point out the error of my ways, please?

Unfortunately the CONGU manual confuses this calculation massively by means of ill thought out shaded boxes (the shading is different in the USGA manual, so the calculation is much clearer), but CR-Par is added at the end, so...

CH = [ (HI/2) x (9 hole slope/113) ] + (9 hole rating – 9 hole par)

For you, this means: [ (7.8/2) x (125/113) ] + (35.5 – 37) = (3.9 x 1.11) + (-1.5) = 4.3 - 1.5 = 2.8 = 3