Random Irritations

[Orikoru]

Nah. It's one of those big button, dead simple Doro dumb phones. No such option unfortunately. And the network don't let you block nuisance numbers either.

I suppose it wouldn't help to save the number in his phonebook as "DO NOT ANSWER!" ?

 

[SwingsitlikeHogan]

Keep your receipts

If we do it we’ll pay for everything we need up front on credit card.

 

[Lord Tyrion]

Folks, we have given quite a bit of latitude on this, day after a major event, but it is time to rein it in. No politics is the rule. Let's leave the US election now.

 

[RichA]

I suppose it wouldn't help to save the number in his phonebook as "DO NOT ANSWER!" ?

I fear that would play out like the "Do Not Push This Button" episode of Modern Family.

 

[Lord Tyrion]

Virgin Media sales team.
Dad's been a customer since they took over NTL 20ish years ago.
Despite repeatedly being told not to by me and staff at his care home, they keep calling his mobile to try to sign him up for new services. He's 92 and has dementia.
Despite being happy to talk to me when it has come to renewing his contract over the last 10 years, I'm apparently not authorised to tell them to stop calling him.

Do they have a vulnerable person or dementia policy? Might be worth checking out as many large companies do now.

 

[RichA]

Do they have a vulnerable person or dementia policy? Might be worth checking out as many large companies do now.

Yep. But all their contact numbers and email addresses seem to just get funnelled to the same group of useless muppets.

 

[Lord Tyrion]

Yep. But all their contact numbers and email addresses seem to just get funnelled to the same group of useless muppets.

Next up, have you complained via their social media platforms? FB or similar. Obviously don't give personal details but going a little public on social media can often be quite successful. They react quicker there than with a private email or phone call.

I guess OFCOM would be another option, although they are pretty toothless.

 

[RichA]

Next up, have you complained via their social media platforms? FB or similar. Obviously don't give personal details but going a little public on social media can often be quite successful. They react quicker there than with a private email or phone call.

I guess OFCOM would be another option, although they are pretty toothless.

This forum is as close as I get to social media.
I've lodged another complaint, so I'll see what happens. The silly thing is that there's nothing they can get him to agree to that I can't instantly reverse through his VM account and he's got no credit card if they want him to buy a new £1000 iPhone.

 

[PJ87]

This forum is as close as I get to social media.
I've lodged another complaint, so I'll see what happens. The silly thing is that there's nothing they can get him to agree to that I can't instantly reverse through his VM account and he's got no credit card if they want him to buy a new £1000 iPhone.

Worth getting X just for these situations

I commutate with companies on there exclusively. So much quicker

 

[Slab]

I know with much certainty if I was to pop off for my b/day drinks etc with other folks it would be a massive issue for my wife (& we’re a couple that don’t really argue)

Did I mention that we share the same birthday!

 

[RichA]

Worth getting X just for these situations

I commutate with companies on there exclusively. So much quicker

Is that a typo or a new definition?
And that would involve supporting Musk, so it's a no from me.
Thank you for the suggestion though.

 

[PJ87]

Is that a typo or a new definition?
And that would involve supporting Musk, so it's a no from me.
Thank you for the suggestion though.

Typo lol but yeah it's hard not to support musk, I disagree with his views but I like his products

Shame

 

[Bazz]

Is that a typo or a new definition?
And that would involve supporting Musk, so it's a no from me.
Thank you for the suggestion though.

Straight to the top mate,

lutz.schueler@virginmedia.co.uk.

thats the CEOs email address, they'll have a team monitoring his inbox. They won't hang around once you go that route.

*work for a company in an industry that frequently gets CEO complaints.

 

[rudebhoy]

Virgin Media sales team.
Dad's been a customer since they took over NTL 20ish years ago.
Despite repeatedly being told not to by me and staff at his care home, they keep calling his mobile to try to sign him up for new services. He's 92 and has dementia.
Despite being happy to talk to me when it has come to renewing his contract over the last 10 years, I'm apparently not authorised to tell them to stop calling him.

Why does he need a VM account?

If it's just for the phone, there are mobiles out there designed for the elderly. You could just get him one of those and do PAYG.

 

[RichA]

Why does he need a VM account?

If it's just for the phone, there are mobiles out there designed for the elderly. You could just get him one of those and do PAYG.

He's in a care home but still has his house, which we take him to at least once a week for a day out. VM TV and broadband at the house.

 

[AmandaJR]

The law of averages when it comes to Super King bedding. Mattress topper, wrong way around first time. Bottom sheet, ditto. Quilt into quilt cover, ditto.

Every time. New quilt so as usual assumed the lines would go down the bed. Nope. Left it to sort its life out.