Orikoru
Tour Winner
I suppose it wouldn't help to save the number in his phonebook as "DO NOT ANSWER!" ?
Random Irritations
- Thread starter Blue in Munich
- Start date
SwingsitlikeHogan
Major Champion
If we do it we’ll pay for everything we need up front on credit card.
Folks, we have given quite a bit of latitude on this, day after a major event, but it is time to rein it in. No politics is the rule. Let's leave the US election now.
RichA
Well-known member
I fear that would play out like the "Do Not Push This Button" episode of Modern Family.
Do they have a vulnerable person or dementia policy? Might be worth checking out as many large companies do now.
RichA
Well-known member
Yep. But all their contact numbers and email addresses seem to just get funnelled to the same group of useless muppets.
Next up, have you complained via their social media platforms? FB or similar. Obviously don't give personal details but going a little public on social media can often be quite successful. They react quicker there than with a private email or phone call.
I guess OFCOM would be another option, although they are pretty toothless.
RichA
Well-known member
This forum is as close as I get to social media.
I've lodged another complaint, so I'll see what happens. The silly thing is that there's nothing they can get him to agree to that I can't instantly reverse through his VM account and he's got no credit card if they want him to buy a new £1000 iPhone.
PJ87
Journeyman Pro
Worth getting X just for these situations
I commutate with companies on there exclusively. So much quicker
Slab
Occasional Tour Caddy
RichA
Well-known member
Is that a typo or a new definition?
And that would involve supporting Musk, so it's a no from me.
Thank you for the suggestion though.
PJ87
Journeyman Pro
Typo lol
but yeah it's hard not to support musk, I disagree with his views but I like his products Shame
Bazz
Q-School Graduate
Straight to the top mate,
lutz.schueler@virginmedia.co.uk.
thats the CEOs email address, they'll have a team monitoring his inbox. They won't hang around once you go that route.
*work for a company in an industry that frequently gets CEO complaints.
rudebhoy
Q-School Graduate
Why does he need a VM account?
If it's just for the phone, there are mobiles out there designed for the elderly. You could just get him one of those and do PAYG.
RichA
Well-known member
He's in a care home but still has his house, which we take him to at least once a week for a day out. VM TV and broadband at the house.
AmandaJR
Money List Winner
The law of averages when it comes to Super King bedding. Mattress topper, wrong way around first time. Bottom sheet, ditto. Quilt into quilt cover, ditto.
Every time. New quilt so as usual assumed the lines would go down the bed. Nope. Left it to sort its life out.
Every time. New quilt so as usual assumed the lines would go down the bed. Nope. Left it to sort its life out.
Sid Rixon IV
Head Pro
Email straight to CEO
Lutz.schueler@virginmedia.co.uk requesting his intervention.
He won't reply but someone important with access to his mail will reply "on his behalf". Its a ploy I use often, succesfully, with companies
Pin-seeker
Well-known member
Their broadband is good,the people they employ are idiots from my experience.
Arthur Wedge
Well-known member
That email won’t go anywhere anymore
Call this
0345-454-1111
Or use
0345 600 0789
Or
How Do I Make A Complaint?
Voyager EMH
Slipper Wearing Plucker of Pheasants
The mind-boggling size of the USA.
2.4 million votes cast in Scotland in 2024 general election.
In the state of Pennsylvania the number of voters was 7.75 million. Over 3-times that of Scotland.
The land area of the state of Colorado is more than twice the land area of England.
2.4 million votes cast in Scotland in 2024 general election.
In the state of Pennsylvania the number of voters was 7.75 million. Over 3-times that of Scotland.
The land area of the state of Colorado is more than twice the land area of England.
