Marshy77
Journeyman Pro
I emailed them yesterday morning asking if they had a jacket in stock as I wanted to buy it but needed it before the weekend and they haven't replied. I'll pay the difference from elsewhere.
One of my friends had one of their typical "customer service" experience last weekend. He bought a pair of footjoys from there about a year ago and they are leaking really badly. He originally contacted FJ who advised him to take his proof of purchase with the shoes back to the merchant he bought them from who should give him a new pair and the merchant would claim a pair back off FJ.
Ha ha as if! He basically got told to "get the Mod Edit out the shop" when he tried to take the shoes back
no probs with this place. If any one puts an order I will happily travel to purchase the item.Evening all. I ordered a putter from theses guys last Wednesday on the hope of it arriving by the weekend. I sent a polite email asking for a tracking number once dispatched as parcel farce struggle to deliver to my flat as they can't get in. I emailed both addresses on there website since Friday and I have not had a single response. I made calls during there advertised opening hours on saturday, Sunday, Monday and today. The phone has not been picked up once.
I decided to ring parcel farce when I got home from work and low and behold they have a parcel for me! Fantastic or so I thought. As soon as I left the house to collect it I had this voice in my head saying " I bet they have sent the wrong one and it's going to be nightmare trying to get a return"
So home I go and yes they have sent the wrong putter. I am absolutely fuming and concerned that I am not going to get my money back or be able to return it.
I appreciate everyone makes mistakes just hope mine wasn't using golf depot.
Has anyone had any experience of visiting the store? I'm in Chester at the end of the month and may part with some well earned birthday cash and wondered if the store is better than the online shop?
Has anyone had any experience of visiting the store? I'm in Chester at the end of the month and may part with some well earned birthday cash and wondered if the store is better than the online shop?
How can the shop be still in business when the owner is as bad as he is? If the service is bobbins no matter how cheap I would shop somewhere else