Canary_Yellow
Journeyman Pro
“The club has been contacted for a comment.”
Typically one sided journalism. Why not get both sides first for a balanced article? You can absolutely guarantee that any club reply will not be reported unless it fits the narrative.
Anyone who decides not to join somewhere based on unsubstantiated reporting is naive in the extreme.
What response do you think the club could give that would even up the discussion?
Arguing with a terminally ill man and his family is never going to result in good PR.
I understand your point about the business impact of a partial refund, but my view is this decision is going to be more costly than that.
I doubt anyone would decide not to join Bearsted specifically based on this issue, (unless friends or family), but things like this paint a picture of a club and there’s no doubt it could influence someone’s view, and that could cost a new member or a renewal.