Orikoru
Tour Winner
IKEA were supposed to deliver us a replacement door today - for the one they delivered broken last time. So I made no plans and stayed in. Around lunchtime I realised they hadn't texted me what time it was coming, so I waited twenty minutes on their "contact us" chat to get through to them, and they tell me the delivery was cancelled "for some reason" in his exact words. So you weren't going to tell me? He didn't even apologise. Bafflingly poor customer service.