Ha ha ha!! Serves the bastid right....

Smiffy

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My manager (the one I absolutely hate) was having a row with a customer this morning. Customer had a problem with their car, was getting rather irate, my *** of a boss was making life difficult for them.
Customer said "I will dump the car here then until it's fixed" to which my boss replied "if you do, I will drive it straight back around your house and put the keys through the letterbox".
Anyway, customer duly dumped his car on our forecourt, boss (trying to be the big "I am") drove it back round the guys house and strutted up and pushed the keys through the letterbox.
Went to get in his own car and realised he'd left the keys for it in the customers car.
Knocked on the door and asked the customer to let him get his keys back out of the car and was promptly told to "feck off".... :D :D :D :D :D :D
Christ, that's made my day
:D :D :D
 

Smiffy

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Why am I sitting here this morning with a fecking great grin on my face???
:D :D :D :D

He's just had to order a new key from Mercedes 'cos the customer refused to open his car up unless we fixed his problem. I'm on the customers side
:D :D
 

surefire

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Brilliant!

Only thing that would have been better was if he wrapped the customers car round a lamppost after getting it wrong on the snow\ice and then really did have to sort the customer out!
 

viscount17

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trouble is he sounds the sort of (expletive of choice) that will sue the customer for the cost of the new key and win on the basis that the customer was being unreasonable.
 

Smiffy

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Sounds like the customer service i would expect from you Smiffy

Seriously, I'm on the customers side. I sold him the car earlier this year and he has had an ongoing problem with it that we haven't been able to sort out. I can understand his annoyance and if he wants to take it further I will gladly (if asked) give him the name and address of our Director so that he can write in with a complaint.
Do you know what Rich?.......

I have been selling cars for over 24 years and this is the only garage that I have worked for that I would willingly put one of my friends off of buying a car from.
Not that there is anything wrong with the cars on our forecourt, but I'd rather not face the consequences should they buy a car, have a problem, and come back to face this fecking shyster.
The bloke has no morals where customers are concerned at all.
 
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