PJ87
Journeyman Pro
Ours can be great but also can be frustrating
Repeats are done via email, they won't take over the phone. Fine , the email is just some crazy email address random numbers etc , hardly catchy
Appointments call at 8am for on the day .. (can call and get one in advance but like everyone it's impossible)
This seems ok but they don't have call waiting so they just engaged and by time your through their all gone
We had issue with the twins last week, rash on both. Chemist through scarlet fever but needed a Dr to confirm
Receptionist said no appointments, call tomorrow I said I always do but they go etc .. I said can you just ask the Dr .. she said ok I'll ask
Hour later nothing called again to check oh I ain't been in yet drs busy .. (too busy to pop in and just ask for a call at whatever time) I got very firm . I said their under 2 this isn't good enough .. 5 mins later the Dr called and we were in 30 mins later
Was hand foot and mouth their fine now
But point was the Dr soon as she heard was right they need assistance
It's getting past the useless one on reception
Repeats are done via email, they won't take over the phone. Fine , the email is just some crazy email address random numbers etc , hardly catchy
Appointments call at 8am for on the day .. (can call and get one in advance but like everyone it's impossible)
This seems ok but they don't have call waiting so they just engaged and by time your through their all gone
We had issue with the twins last week, rash on both. Chemist through scarlet fever but needed a Dr to confirm
Receptionist said no appointments, call tomorrow I said I always do but they go etc .. I said can you just ask the Dr .. she said ok I'll ask
Hour later nothing called again to check oh I ain't been in yet drs busy .. (too busy to pop in and just ask for a call at whatever time) I got very firm . I said their under 2 this isn't good enough .. 5 mins later the Dr called and we were in 30 mins later
Was hand foot and mouth their fine now
But point was the Dr soon as she heard was right they need assistance
It's getting past the useless one on reception