Old Skier
Tour Winner
Any feedback on members getting the link to register and any problems with the activation code receiving/waiting for and not working would be appreciated.
WHS & ISV Issues (Please post only if you are a handicap secretary or involved in admin at your club)
- Thread starter Old Skier
- Start date
Swango1980
Well-known member
After manually entering e-mail addresses for Committee members last night, they were able to register. Some had to wait an hour or 2 to get the activation code e-mailed to them, others straight in.
Also, got an e-mail from the Seniors Competition Secretary tonight. He said he was struggling to get into Club V1 as it kept freezing. Then, when he was in the log in screen, there was a message saying Clubs can now access the WHS Compatible version of Club V1. Anybody tried this, and do you think it could now be used to set up comps after 2nd November?
Old Skier
Tour Winner
Thanks. I have been in the beta version yesterday and I would stay clear of entering anything until 2 Nov as there is very little data in their including courses with slope. I presume some fill in the info on the original V1 ready for data transfer?
Old Skier
Tour Winner
Just had a look and now courses are in but it does look like things are implemented daily so still stay clear or use chat tomorrow and ask.
nickjdavis
Head Pro
We had this issue, our Handicap Secretary didnt get the activation code for several hours....I'm guessing that the system was well overloaded with registration attempts.
My concern is what happens on the first Saturday/Sunday when clubs have competitions and they all try to report their scores at midnight back to the WHS....I've a feeling we may see some issues (or at least wake up to some issues!!)
Old Skier
Tour Winner
I bought this up with those at EG working on the WHS 2 years ago and they assured the assembled masses that they would have the capacity. Yesterday has given me doubts.
nickjdavis
Head Pro
Scrub that...my bad....we use the cloud edition and I mentally assumed that the software update would have been automatically applied....but of course we still have to run a front end client on a local PC...and it was that that needed updating. Works fine.
mikejohnchapman
Challenge Tour Pro
I had a look and it was pretty much the same as the previous version with a few different fields. Our competitions people looked at the templates and didn't see any problems loading the winter stuff up when live.
nickjdavis
Head Pro
They assured us of lots of things...
mikejohnchapman
Challenge Tour Pro
Most people seem to be able to get in eventually. I can tell this by the number of people saying their HI is wrong as their October scores are missing!
Old Skier
Tour Winner
2. Setting up 9 hole courses for Q. Do we still go through EG for a Slope and CR or have I missed something in the WHS procedure's doc.
upsidedown
Tour Winner
Updated overnight so have now been able to register and view
rosecott
Money List Winner
Several of my members have reported that their DOBs were wrong by one day. Had a quick look and it is pretty random. About half were one day different to the correct ones transferred by our ISV.
mikejohnchapman
Challenge Tour Pro
We did but I think each 9 is assessed so you could setup on the 9 hole course on your club software and the EG Platform to allow it to be chosen in a comp.
Old Skier
Tour Winner
Thanks, someone previously has set up so many 9 holes that I’m thinking of getting Club Systems if they can hide them off our system as deleting them is an option.
Old Skier
Tour Winner
Just finished a couple of hours I will never get back. Member trying to register but keeps failing on his CDH number unfortunately his CDH on his county card and his actual number are different.
rulefan
Tour Winner
Your club will have been advised of the front and back 9 hole info for every rated set of tees. They were assigned automatically from the 18 hole rating data
But see here
https://www.randa.org/chc-lookup
nickjdavis
Head Pro
It appears to me that there is no requirement for clubs to send players dates of birth to the WHS system...it doesn't actually stop anything from happening in terms of registration.
Players are seemingly able to register on the WHS without it knowing in advance their date of birth....as part of the registration process, players are asked for their date of birth. This means that a club could choose not to send dates of birth, but allow players their own choice as to whether they provide their real date of birth when registering, or an alternative or dummy date of birth. I guess the only issue with players providing an alternative DoB would come if ever the system was used to verify a players eligibility for a competition that has "age categories"....but then I guess you don't have to go as extreme as making yourself 20 years younger...only neds to be a couple of days out.
Players are seemingly able to register on the WHS without it knowing in advance their date of birth....as part of the registration process, players are asked for their date of birth. This means that a club could choose not to send dates of birth, but allow players their own choice as to whether they provide their real date of birth when registering, or an alternative or dummy date of birth. I guess the only issue with players providing an alternative DoB would come if ever the system was used to verify a players eligibility for a competition that has "age categories"....but then I guess you don't have to go as extreme as making yourself 20 years younger...only neds to be a couple of days out.
rulefan
Tour Winner
I didn't know my date of birth in advance. My mother told me some years later
Old Skier
Tour Winner
Thanks for that, I presume under the WHS there is no need for a separate index for 9 hole comps unlike the separate HCs used previously?
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