WHS & ISV Issues (Please post only if you are a handicap secretary or involved in admin at your club)

[rulefan]

We have delayed our Handicap Committee meeting until 15th November to let things settle down before we do anything like that.

As an 'experiment' we have just changed a player's Index. He had been given a significant upward adjustment at the Annual Review in January but this wasn't 'accounted for' in the WHS transition. We successfully changed his Index using WHS but a couple of points may worth a comment.
We now wanted to add 6.7 to his index but a 'stop' message informed us that a change of over 5 had to be approved by the county. I gave our manager permission but there doesn't seem to be a way of indicating permission at the club level (like the old cat 1 code).
So we did an adjustment for 4 and the another for 2. However, it doesn't seem that decimal values are permitted.

The on-screen notes/instructions make no mention of these points.

However his Score Listing now shows an Adjustment of 6.0 on all scores (only 15 recorded as it happens) and his Index has gone from 15.3 to 21.0

 

[Old Skier]

Anyone found the Annual Review Report on V1

 

[mikejohnchapman]

Has anyone tried a "general play" adjustment (eg injury/illness) since 2 Nov? Has it affected records retrospectively?

Yes I have process 2 adjustments - one up and one down. It impacted all 20 records in the playing record for 1 and all 6 for the other.

 

[Old Skier]

Yes I have process 2 adjustments - one up and one down. It impacted all 20 records in the playing record for 1 and all 6 for the other.

Where do you do the adjustments

 

[mikejohnchapman]

As an 'experiment' we have just changed a player's Index. He had been given a significant upward adjustment at the Annual Review in January but this wasn't 'accounted for' in the WHS transition. We successfully changed his Index using WHS but a couple of points may worth a comment.
We now wanted to add 6.7 to his index but a 'stop' message informed us that a change of over 5 had to be approved by the county. I gave our manager permission but there doesn't seem to be a way of indicating permission at the club level (like the old cat 1 code).
So we did an adjustment for 4 and the another for 2. However, it doesn't seem that decimal values are permitted.

The on-screen notes/instructions make no mention of these points.

However his Score Listing now shows an Adjustment of 6.0 on all scores (only 15 recorded as it happens) and his Index has gone from 15.3 to 21.0

How do you do that?

I went to the members record on the EG platform and made the adjustment.

 

[mikejohnchapman]

Where do you do the adjustments

If you go onto the EG Platform and select a player, you land on the "basic" screen for them.
There is an option in the body highlighted as "official Handicap adjustment" - select that and then "apply adjustment".

This gives the option to add or subtract a fixed number to the gross differential for each score in the playing record.

Be aware I haven't found a way to reverse this so don't try it for fun!

 

[rulefan]

If you go onto the EG Platform and select a player, you land on the "basic" screen for them.
There is an option in the body highlighted as "official Handicap adjustment" - select that and then "apply adjustment".

This gives the option to add or subtract a fixed number to the gross differential for each score in the playing record.

Be aware I haven't found a way to reverse this so don't try it for fun!

Our manager did it ok during the process in #321 that we went through. I was on the other end of the phone but it sounded if the option was pretty obvious.

 

[rulefan]

Our manager did it ok during the process in #321 that we went through. I was on the other end of the phone but it sounded if the option was pretty obvious.

NB This was altering the Index itself not an entry in the scoring record.

 

[Old Skier]

Having just come off phone with Club Systems

Annual review report gone
cards for HC done through casual rounds
Assign CDH No. issues at EG end
new members not showing on DB EG end

 

[IanMcC]

Having just come off phone with Club Systems

Annual review report gone
cards for HC done through casual rounds
Assign CDH No. issues at EG end
new members not showing on DB EG end

That could explain things. I had a member contact me because he could not enter an Open with his new or old CDH number. (He had an English one, but I had to generate a Welsh one for him in order to get him on the database.)

 

[Old Skier]

That could explain things. I had a member contact me because he could not enter an Open with his new or old CDH number. (He had an English one, but I had to generate a Welsh one for him in order to get him on the database.)

Not sure why he had a new or old number, I had no problem adding a new member who had CDH and pulling in someone using the CDH lookup. My only problem is he’s info is not being draped through to the WHS databases.

 

[nickjdavis]

Could someone check something for me on the DotGolf portal please

Could you look up a couple of your "away" members records and see if the e-mail field is filled in on the "Basic" tab.

We have a number of away members who's e-mail address is not shown in the field and as a result their handicap index is not being "transferred" to our Handicapmaster software...yet we know that several of them have registered on the England Golf My Account site and in order to do that the system must have held an email address for them.

For every one of them we hold an email address in Handicapmaster but I'm guessing that the provision of the "personal data" is likely to be controlled by whatever their HOME club sent to the WHS, not what we held in our database. We are wondering if, because these players are "away" members, we are restricted from seeing their email address.

Thanks in advance.

 

[IanMcC]

Not sure why he had a new or old number, I had no problem adding a new member who had CDH and pulling in someone using the CDH lookup. My only problem is he’s info is not being draped through to the WHS databases.

English numbers start with a 1. Welsh numbers start with a 6. I asked Wales Golf about a year ago about people coming from an English Club to us. The answer given was to create a new CDH number.

 

[IanMcC]

Could someone check something for me on the DotGolf portal please

Could you look up a couple of your "away" members records and see if the e-mail field is filled in on the "Basic" tab.

We have a number of away members who's e-mail address is not shown in the field and as a result their handicap index is not being "transferred" to our Handicapmaster software...yet we know that several of them have registered on the England Golf My Account site and in order to do that the system must have held an email address for them.

For every one of them we hold an email address in Handicapmaster but I'm guessing that the provision of the "personal data" is likely to be controlled by whatever their HOME club sent to the WHS, not what we held in our database. We are wondering if, because these players are "away" members, we are restricted from seeing their email address.

Thanks in advance.

Just checked one of our AWAY members. No email on Basic tab, or under History tab.

 

[Old Skier]

Could someone check something for me on the DotGolf portal please

Could you look up a couple of your "away" members records and see if the e-mail field is filled in on the "Basic" tab.

We have a number of away members who's e-mail address is not shown in the field and as a result their handicap index is not being "transferred" to our Handicapmaster software...yet we know that several of them have registered on the England Golf My Account site and in order to do that the system must have held an email address for them.

For every one of them we hold an email address in Handicapmaster but I'm guessing that the provision of the "personal data" is likely to be controlled by whatever their HOME club sent to the WHS, not what we held in our database. We are wondering if, because these players are "away" members, we are restricted from seeing their email address.

Thanks in advance.

Our away members unable to see email but their index is showing both on dashboard and V1 as member was registered under their home club.

 

[nickjdavis]

Just checked one of our AWAY members. No email on Basic tab, or under History tab.

So I'm guessing that on your local ISV software when you produce a "handicap list" that player doesn't have a handicap index and is just listed as "away"....or simply just does not appear at all.

What I discovered earlier was that if you try to run a comp and try to enter a score for one of your "away" members, the system refuses to let you on the basis that it cannot locate a valid handicap.

 

[nickjdavis]

Our away members unable to see email but their index is showing both on dashboard and V1 as member was registered under their home club.

We can see their Index on the Dotgolf portal but it is not being transferred over to our Handicapmaster software.

 

[Old Skier]

We can see their Index on the Dotgolf portal but it is not being transferred over to our Handicapmaster software.

Awkward

 

[IanMcC]

So I'm guessing that on your local ISV software when you produce a "handicap list" that player doesn't have a handicap index and is just listed as "away"....or simply just does not appear at all.

What I discovered earlier was that if you try to run a comp and try to enter a score for one of your "away" members, the system refuses to let you on the basis that it cannot locate a valid handicap.

I cant generate a handicap list from ClubV1 at the moment, but when I check my AWAY member on the directory, it shows his handicap and states AWAY, so I would be surprised if I cant enter his scores.

 

[IanMcC]

But Im on ClubV1 and Wales Golf Clubhouse, not the English portal. Might make a difference.