PJ87
Journeyman Pro
Not really. It's the same as VED being based on emissions so my car is free . Just encouraging people to switch.
The all things EV chat thread
- Thread starter need_my_wedge
- Start date
Sweep
Journeyman Pro
I was a big fan of Tesla - until yesterday. I have a Model 3 and as a car it is fantastic and I mean really fantastic. As we know, Tesla’s come with all sorts of tech including 360 degree cameras for all that Auto-Pilot stuff and radar etc. When I first bought the car 2 months ago one of the cameras in the wing indicator didn’t work. You do everything and I mean everything via the app, so I used it to book a service call. A couple of weeks later a really nice chap came out, fixed the issue, gave me lots of tips and advice and it all worked perfectly. Brilliant!
Since then I have been getting constant warnings on the screen saying that the door pillar cameras are blinded or blocked. Then the warnings disappear and then they are back again. When I check the cameras they are clean, no condensation or fogging (they are behind glass).
As a last resort I booked another service call and was delighted that it was arranged for Monday. Brilliant! Until I got a phone call from Tesla. A lady was telling me that they don’t think it’s a fault, because it’s likely these particular cameras won’t work in recent weather conditions. As a result, they were cancelling the appointment. She went onto explain that they needed specifics of journeys times / dates / mileage etc I had made of over 40 mins as it was likely this system wouldn’t work at this time of year on shorter journeys. I asked when was this mentioned before I gave them £56k and made it clear I wasn’t too happy. I asked her to give me the details of how I could make a complaint so she put me on to the engineer. The very same chap that came out the first time. Not so accommodating this time sadly. He insisted that unless I can give them the info so they can check humidity they are not interested and even if I did they probably wouldn’t consider it a fault anyway.
Call me old fashioned but I just want everything on the car to work. If it doesn’t I am happy to let the manufacturer fix it. I am very disappointed they don’t want to.
To be honest, this has soured the whole thing for me. Until yesterday I was telling everyone how great the car was. Now I can’t even recommend it. I have asked on some Tesla forums and worryingly this particular issue is common and Tesla customer service generally doesn’t sound too impressive. Interestingly most who comment seem to accept this but don’t seem to want to hear or say anything bad about the brand. Some even say it’s my fault for not trawling through forums before I purchased as it’s common knowledge on there. Most seem to think we should cut Tesla some slack because their products are cutting edge. In other words they might not work all the time because they are so great.
Apologies for the long post but back on topic, I would still highly recommend electric and even though as a car the Tesla Model 3 is amazing, I would say stay well clear. Some of the tech doesn’t seem to work all the time and their customer service is utterly dreadful.
Since then I have been getting constant warnings on the screen saying that the door pillar cameras are blinded or blocked. Then the warnings disappear and then they are back again. When I check the cameras they are clean, no condensation or fogging (they are behind glass).
As a last resort I booked another service call and was delighted that it was arranged for Monday. Brilliant! Until I got a phone call from Tesla. A lady was telling me that they don’t think it’s a fault, because it’s likely these particular cameras won’t work in recent weather conditions. As a result, they were cancelling the appointment. She went onto explain that they needed specifics of journeys times / dates / mileage etc I had made of over 40 mins as it was likely this system wouldn’t work at this time of year on shorter journeys. I asked when was this mentioned before I gave them £56k and made it clear I wasn’t too happy. I asked her to give me the details of how I could make a complaint so she put me on to the engineer. The very same chap that came out the first time. Not so accommodating this time sadly. He insisted that unless I can give them the info so they can check humidity they are not interested and even if I did they probably wouldn’t consider it a fault anyway.
Call me old fashioned but I just want everything on the car to work. If it doesn’t I am happy to let the manufacturer fix it. I am very disappointed they don’t want to.
To be honest, this has soured the whole thing for me. Until yesterday I was telling everyone how great the car was. Now I can’t even recommend it. I have asked on some Tesla forums and worryingly this particular issue is common and Tesla customer service generally doesn’t sound too impressive. Interestingly most who comment seem to accept this but don’t seem to want to hear or say anything bad about the brand. Some even say it’s my fault for not trawling through forums before I purchased as it’s common knowledge on there. Most seem to think we should cut Tesla some slack because their products are cutting edge. In other words they might not work all the time because they are so great.
Apologies for the long post but back on topic, I would still highly recommend electric and even though as a car the Tesla Model 3 is amazing, I would say stay well clear. Some of the tech doesn’t seem to work all the time and their customer service is utterly dreadful.
USER1999
Grand Slam Winner
PJ87
Journeyman Pro
Shows how forward thinking you need to check the apps.. zap map is very good. Tells you comments on the charger from other users
Tells you which ones are working or not.
They also tell you what type of charger it is.. any costs ... Etc so basically someone's bought a car without s full understanding of how it works
PJ87
Journeyman Pro
Dibby
Assistant Pro
Sounds like the car is not fit for purpose, if it doesn't work in relatively normal weather conditions. It's not like we are in the middle of a blizzard or other extreme wetaher event right now.
I'd ask them to put in writing what they told you - that standard functionality of the car won't work in normal UK weather conditions. I'd assume they would be reluctant to do so, but if you get that I think you would have a strong chance of being able to reject the car as not fit for purpose, equally if they claim it should work, then you should be able to force them to fix it. They can't have it both ways its either unfit for purpose or faulty, let them choose.
That's a headache though, a worry you don't need. I can't get my head around chargers not being universal. Surely mfrs should have agreed or even forced to agree on a universal format.
Ethan
Money List Winner
Was it interesting?
PJ87
Journeyman Pro
My car has two charge ports.. the type 2 and that CCS one
Basically the type 2 is what you have at home and most places for a slower charge 7k
The CCS if you look is the same charger with extra bit on bottom so goes in both ports at once and that connects to the car
Majority of cars have them now so u get two in one on the car
Imurg
The Grinder Of Pars (Semi Crocked)
Maybe he's still sat at Watford Gap charging it up...
PJ87
Journeyman Pro
Here you go .. so the top is type 2... The two combined are CCS chargers
So if your at home you use type 2 . Out and about type 2 unless you find a CCS which is faster so chargers quicker
My local Tesco's has free to use type 2 for 90 mins
Dibby
Assistant Pro
manufacturing cars with multiple components that do the same thing doesn't sound very green. Just another example that this tech needs to mature a lot more and develop standards.
So this covers all options then? You can rock up to any charger and you are good to go?
PJ87
Journeyman Pro
I fully agree. However on the type 2 and ccs difference id say it's no real issue as for example the leaf has both ports side by side and my car combines them so you can slow charge at home and fast charge on motorway etc as it needs more input pins
But I agree. My golf club has type 1 chargers which No1 uses anymore
Imurg
The Grinder Of Pars (Semi Crocked)
Unless someones already using it..
PJ87
Journeyman Pro
The majority of the chargers in the UK out there are type 2 and ccs ..
Rarely do you get anything else for public use that doesn't have a type 2 option as that's become the norm
PJ87
Journeyman Pro
..just proving myself slightly wrongSo here no type 2 at all but both are fast chargers and I think all full electrics support CCS . But I'm sure one won't
However I know leaf ... Corsa e .. e208 . Etc use CCS and type 2
The hyrbids won't just not bother charging and use their petrol engine
PhilTheFragger
Provider of Entertainment for the Golfing Gods 🙄
Well it’s like this
Picked it up from Coventry and it said 177 miles range
Drove to Aylesbury which is 65 miles and it said 60 miles range.
I have to deliver it to Chertsey for 9 Am Monday with 80% charge
First option was to charge at Morrison’s Aylesbury, being used
Second option was to use the rapid charger at the shops round the corner, not working.
Gave up and charged it this morning at the holiday inn the other side of town.
Monday I’ll have to leave about 6 am , identified 2 rapid chargers in Bagshot that should be free at that time, 6 miles to the delivery location
Faf faf faf
Imurg
The Grinder Of Pars (Semi Crocked)
Seems to me, certainly at the moment, that unless your journeys are short enough that you can get home again without needing to top up owning an electric car just doesn't stack up. The stress of either not being able to find a charging station or finding one thats being used and there's a queue or that it's not working negates any saving in my book.
The range doesn't seem to very accurate unless you're pootling around town - any sort of speed seems to wreck the range figure.
And when you do find somewhere to charge it you're stuck there for an hour before you get any meaningful distance from the charge.
I think they've got a hell of a lot more work to do than they think they have if they want us all driving EVs.
The range doesn't seem to very accurate unless you're pootling around town - any sort of speed seems to wreck the range figure.
And when you do find somewhere to charge it you're stuck there for an hour before you get any meaningful distance from the charge.
I think they've got a hell of a lot more work to do than they think they have if they want us all driving EVs.
PJ87
Journeyman Pro
The work is coming tho..it's the very early stages right now
The cars are best under 50mph so motorways drain it faster
Round town there much better so can go further so ironically the small journey people will be fine and those are the highest polluters anyways with trips where the engine isn't warm etc etc
For example though if I decide I'm going Tesco and take the car.. I can plug in get free 90 mins whilst I shop there and it tops it up a bit
I will say though if I didn't have off street parking I 100% wouldn't consider one.
