Random Irritations

[PhilTheFragger]

What’s your not so simplistic view then please?

I’ve just said it,
Scan n shop is just one very small part of a highly complex business model.

An increase in one area, is not necessarily related to a decrease in another.

Lots of factors resulting in an increase in employees ,

 

[chellie]

Tesco stopped zero hours a good while back, and guarantee a minimum 16 hours on all contracts. Mrs H used to work for them and still stays in touch with ex-colleagues.

Ah, I don't know that.

 

[chellie]

Were you talking nonsense?

Obviously was.

 

[cliveb]

I'll tell you about something that has increased Tesco employment...

Our local Tesco has recently had a refit. As a result, EVERYTHING is in a different place, for no good reason. Which has resulted in loads of Tesco staff wandering about to help all the shoppers who are utterly bemused about where to find stuff.

 

[rulie]

I'll tell you about something that has increased Tesco employment...

Our local Tesco has recently had a refit. As a result, EVERYTHING is in a different place, for no good reason. Which has resulted in loads of Tesco staff wandering about to help all the shoppers who are utterly bemused about where to find stuff.

That "relocation" seems pretty common in major grocery stores - gets customers wandering around looking for what they are after but maybe making more impulse buys? Want to buy some milk? it is the furthest from the entrance.

 

[Neilds]

Any that is is labelled ‘self service’ always means an increase in staff as the system never works properly (unidentified item in bagging area!) and needs more staff to help people ‘do it themselves’ or to check they have not cheated the system. Go back to proper service and things will be much better.

 

[Neilds]

Because I play golf with one of the managers

Must be some right riveting chats when you are playing if you are discussing employment numbers with a store keeper

 

[Lord Tyrion]

I know this is the irritations thread, and I'm not irritated, but I use self service checkouts wherever possible. Much prefer it. My local Lidl, which I avoided due to the lack of open tills, has just added 8 self service points and I now use it regularly.

They aren't for everyone but many prefer them, as shown by how busy they are whenever I'm in a supermarket.

 

[KenL]

I know this is the irritations thread, and I'm not irritated, but I use self service checkouts wherever possible. Much prefer it. My local Lidl, which I avoided due to the lack of open tills, has just added 8 self service points and I now use it regularly.

They aren't for everyone but many prefer them, as shown by how busy they are whenever I'm in a supermarket.

I often use them too. Except for the ones in M&S food stores as they are terrible.

 

[Burnsey]

Any that is is labelled ‘self service’ always means an increase in staff as the system never works properly (unidentified item in bagging area!) and needs more staff to help people ‘do it themselves’ or to check they have not cheated the system. Go back to proper service and things will be much better.

The will never go back after investing tens of millions in technology. Ask the staff their irritation and it would be statements like yours. It's 2025 and lifting items out of a trolly, bunging things on a conveyor belt to put them back in a trolly is not the way forward.

The 60 employees in the back packing bags for those who use online shopping are more 'important' in the modern shopping system.

 

[Hobbit]

Not an irritation, just sharing an experience with self service tills.

As a guy was leaving the till/bagging area a member of staff approached him and politely asked if she could check the items in his trolley against his receipt. “No problem,” he said. The trolley wasn’t particularly full, and the check didn’t take long. When it was done she thanked him. He replied by asking if she could do refunds. “Yes, not a problem.” He replied, “good. You can refund me for all of this. As you’ve had me standing here looking like a potential shoplifter I’ll be doing my shopping elsewhere.”

She apologised and did the refund. The whole interaction was done without any angst or raised voices. I couldn’t make up my mind whether I thought well done sir, or what was the point. Obviously he was randomly irritated.

 

[Burnsey]

Not an irritation, just sharing an experience with self service tills.

As a guy was leaving the till/bagging area a member of staff approached him and politely asked if she could check the items in his trolley against his receipt. “No problem,” he said. The trolley wasn’t particularly full, and the check didn’t take long. When it was done she thanked him. He replied by asking if she could do refunds. “Yes, not a problem.” He replied, “good. You can refund me for all of this. As you’ve had me standing here looking like a potential shoplifter I’ll be doing my shopping elsewhere.”

She apologised and did the refund. The whole interaction was done without any angst or raised voices. I couldn’t make up my mind whether I thought well done sir, or what was the point. Obviously he was randomly irritated.

People like him irritate me for sure.

 

[Arthur Wedge]

Must be some right riveting chats when you are playing if you are discussing employment numbers with a store keeper

Came about after someone was moaning about people losing their jobs with the self service checkouts

 

[rudebhoy]

I often use them too. Except for the ones in M&S food stores as they are terrible.

Agreed. We always have an issue at the self service tills at M&S. We have given up on them, fortunately they still have four or five manned checkouts.

 

[RichA]

I know this is the irritations thread, and I'm not irritated, but I use self service checkouts wherever possible. Much prefer it. My local Lidl, which I avoided due to the lack of open tills, has just added 8 self service points and I now use it regularly.

They aren't for everyone but many prefer them, as shown by how busy they are whenever I'm in a supermarket.

Since the hand held scanners came in I actually enjoy my Saturday afternoon Tesco shop. It always used to be a chore.

 

[Neilds]

I'm not convinced that the scanners speed up shopping. Most people I see with them have small kids scanning the shopping and they inevitably miss the barcode or scan it 3 times and then those without small kids seem to block the shelves whilst they try and work out the best bag to put the item in, just getting in my way.

 

[Lord Tyrion]

Not an irritation, just sharing an experience with self service tills.

As a guy was leaving the till/bagging area a member of staff approached him and politely asked if she could check the items in his trolley against his receipt. “No problem,” he said. The trolley wasn’t particularly full, and the check didn’t take long. When it was done she thanked him. He replied by asking if she could do refunds. “Yes, not a problem.” He replied, “good. You can refund me for all of this. As you’ve had me standing here looking like a potential shoplifter I’ll be doing my shopping elsewhere.”

She apologised and did the refund. The whole interaction was done without any angst or raised voices. I couldn’t make up my mind whether I thought well done sir, or what was the point. Obviously he was randomly irritated.

I think the guy was a prat on a grand scale. This happens randomly, any of us could be chosen. You just smile, let the person do their job and move on.

 

[Bunkermagnet]

Not an irritation, just sharing an experience with self service tills.

As a guy was leaving the till/bagging area a member of staff approached him and politely asked if she could check the items in his trolley against his receipt. “No problem,” he said. The trolley wasn’t particularly full, and the check didn’t take long. When it was done she thanked him. He replied by asking if she could do refunds. “Yes, not a problem.” He replied, “good. You can refund me for all of this. As you’ve had me standing here looking like a potential shoplifter I’ll be doing my shopping elsewhere.”

She apologised and did the refund. The whole interaction was done without any angst or raised voices. I couldn’t make up my mind whether I thought well done sir, or what was the point. Obviously he was randomly irritated.

He better not use Costco then.
Every trolley is checked against your receipt before you walk through the exit.

 

[Bazz]

Mentioned before that Tesco expect you to scan your own shopping on the belt before 8am, just nonsense. Takes ages.

 

[jim8flog]

Since the hand held scanners came in I actually enjoy my Saturday afternoon Tesco shop. It always used to be a chore.

I have to smile
The seats in my local Tesco are opposite the scan and go tills, I often sit on one and have a cup of coffee. I reckon I see more problems having to be sorted by the staff on them than any other of the tills.