Sid Rixon IV
Head Pro
A firm of solicitors wrote to me on behalf of Sainsburys alleging I drove off without paying for petrol. I replied that they were referring to an incident 35 days previous (now 62 days) of which I have no recollection. I asked for evidence assuring them I'd pay at once if provided.
I received no reply but later got a letter identical to the first. I wrote to them again repeating my request for proof.
Again ignored.
The third letter arrived yesterday and, of course, the tone has changed.
Initially it was "We understand that customers sometimes inadvertently drive off....."
Now its ramped up to "Failure to pay may support the fact it was your dishonest intention never to pay."
Then they go on to mention legal proceedings and police (the Theft Act 1978) if I dont pay in full in 7 days, plus their "collection fee".
My wife is bricking herself, I'm doing my mule impression.
No wonder people panic and cave in.
This firm has a 1* rating on Trustpilot.
I received no reply but later got a letter identical to the first. I wrote to them again repeating my request for proof.
Again ignored.
The third letter arrived yesterday and, of course, the tone has changed.
Initially it was "We understand that customers sometimes inadvertently drive off....."
Now its ramped up to "Failure to pay may support the fact it was your dishonest intention never to pay."
Then they go on to mention legal proceedings and police (the Theft Act 1978) if I dont pay in full in 7 days, plus their "collection fee".
My wife is bricking herself, I'm doing my mule impression.
No wonder people panic and cave in.
This firm has a 1* rating on Trustpilot.