Random Irritations

Trying to contact HSBC on the phone. On hold for 28 minutes - no hold music or anything so it's just eerie and you don't know if it's even working - and then it just cuts me off. So I start again and go to the back of the queue? Pathetic. I'm really not buying this "oh boohoo Covid" attitude to rubbish customer service that most companies have anymore, you've had long enough to sort out a system that works.
 
Apparently Ryanair are claiming on their website that they have cleared all the refunds from March flights now, which is a barefaced lie. Trying to log into their website took me several attempts at resetting my password, and I would not put it past them to have mangled that process deliberately so that people give up and don't contact them. They locked me out saying I'd had 5 attempts when I'd only had 2. Suspect.
 
Orikoru said:
Apparently Ryanair are claiming on their website that they have cleared all the refunds from March flights now, which is a barefaced lie. Trying to log into their website took me several attempts at resetting my password, and I would not put it past them to have mangled that process deliberately so that people give up and don't contact them. They locked me out saying I'd had 5 attempts when I'd only had 2. Suspect.
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Strange...
Never heard the words "Ryanair" and "suspect" in the same sentence ......:unsure:
 
Put an offer in for a house to the agent on Saturday and haven't heard back yet. Would expect a call today on any progress?
Is that too much to expect? We've only bought a new build before as first time buyers so was a little different.
 
Bazzatron said:
Put an offer in for a house to the agent on Saturday and haven't heard back yet. Would expect a call today on any progress?
Is that too much to expect? We've only bought a new build before as first time buyers so was a little different.
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Depends if others are going to be viewing and how much you offered assuming you went low.
 
Bazzatron said:
Put an offer in for a house to the agent on Saturday and haven't heard back yet. Would expect a call today on any progress?
Is that too much to expect? We've only bought a new build before as first time buyers so was a little different.
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Depends, often you would expect to hear back but sometimes there is more involved. Your sellers, for example, may only be able to accept your level of offer if they can agree a certain price on what they are looking to buy and that process can continue up the chain. There may also be a delay as the weekend staff in the agents are not always the same as those in the office on a week day and so there may be a period before anyone chases a response. No real hard and fast rules but also no reason not to call the agent and ask for an update.
 
Bazzatron said:
Put an offer in for a house to the agent on Saturday and haven't heard back yet. Would expect a call today on any progress?
Is that too much to expect? We've only bought a new build before as first time buyers so was a little different.
Click to expand...
There is a reason why buying a house is one of the most stressful things you can do. Buying a new build from a builder is a doddle, buying from a private person has more variables. It can be smooth sailing, it can also age you a little. Best advice I can give is never invest too much of yourself into a house until the deeds are in your name. Good luck.

By the way, don't feel bad about badgering the agents, it is what they are there for.
 
GB72 said:
Depends, often you would expect to hear back but sometimes there is more involved. Your sellers, for example, may only be able to accept your level of offer if they can agree a certain price on what they are looking to buy and that process can continue up the chain. There may also be a delay as the weekend staff in the agents are not always the same as those in the office on a week day and so there may be a period before anyone chases a response. No real hard and fast rules but also no reason not to call the agent and ask for an update.
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Thanks for that, all good advice. I'll get the long haired general to get onto them.
 
Bazzatron said:
Wish they'd just say a price this want.
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That is probably a wildly different figure to what the agent said they think they could sell it for! The market is so wild at the minute, many will be pushing either OIRO or Offers above way. I don't think any agent knows the prices, its worth what someone will pay and the buyer accepts!

We did this when we sold what we knew would be popular 'starter' 3 bed, we marketed at the low end of the agent estimate, and ended up accepting an offer 10% higher! but if we would have marketed at the sale price, we wouldn't have had any viewings!! We had 18 viewings and 9 sealed bids. sold in 2 weeks.
 
Lord Tyrion said:
There is a reason why buying a house is one of the most stressful things you can do. Buying a new build from a builder is a doddle, buying from a private person has more variables. It can be smooth sailing, it can also age you a little. Best advice I can give is never invest too much of yourself into a house until the deeds are in your name. Good luck.

By the way, don't feel bad about badgering the agents, it is what they are there for.
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Cheers LT, she'll be on the phone shortly to them.
She's moved us in again in her head, did the same last week and then sulked all week.
 
Bazzatron said:
Cheers LT, she'll be on the phone shortly to them.
She's moved us in again in her head, did the same last week and then sulked all week.
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My wife was the same. She would get emotionally invested in a house 'I can see us living there' and then if we did not get it it would be hard to take. Easy to say to someone not to get involved but emotions can play with you like that.
 
Rooter said:
That is probably a wildly different figure to what the agent said they think they could sell it for! The market is so wild at the minute, many will be pushing either OIRO or Offers above way. I don't think any agent knows the prices, its worth what someone will pay and the buyer accepts!

We did this when we sold what we knew would be popular 'starter' 3 bed, we marketed at the low end of the agent estimate, and ended up accepting an offer 10% higher! but if we would have marketed at the sale price, we wouldn't have had any viewings!! We had 18 viewings and 9 sealed bids. sold in 2 weeks.
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Yeah I suppose it helps get people through the door. The one we saw last week was phenomenal, it was top end for us as it was and still 6k higher didn't get it us. Really interesting to see what they actually got for it, because it won't be anywhere close to the guide price. Just annoyed we got our hopes up.
 
Lord Tyrion said:
My wife was the same. She would get emotionally invested in a house 'I can see us living there' and then if we did not get it it would be hard to take. Easy to say to someone not to get involved but emotions can play with you like that.
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Yeah complete agree, I'm sort of the same way now. Lived surrounded by factories and industrial units for 37 years and this one is surrounded by fields and horses. Can really see us in it.
 
Traminator said:
Just booked and paid for a parking space at Heathrow but exited the process by mistake before entering my name and car details ?
Now working my way down from number 115 in the online chat queue... My fault...
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A fault in the software I think. Usually when doing anything like this it gets flagged up, frustratingly, when you haven;t entered ALL the data required.
 
Rlburnside said:
People who travel to Spain and now complaining about having to self isolate when coming home, blaming the government, if you want to take a risk and go abroad it was your own choice take some responsibility for taking a irresponsible decision.
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BBC Breakfast tv and Radio 5 all yesterday morning, holiday makers good, government bad.
They're at it again on the tv this morning.
I heard a lass on the radio yesterday who was saying her boss said she had to go back to work once she'd got back from Spain (she was still going to go on Tuesday morning/today), her boyfriend was self employed and wouldn't get any pay for the two weeks after the holiday. No brainer, don't go!
I really do wonder how many people will actually self isolate for 14 days once they come back.
 
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