• We'd like to take this opportunity to wish you a Happy Holidays and a very Merry Christmas from all at Golf Monthly. Thank you for sharing your 2025 with us!

Random Irritations

Waking up to no water. I've been to Aldi to get some for us and youngest daughter and family plus some spares for anyone who needs it in the street. People were running in to get some and another supermarket has already has run out.
It's a major burst so water being tankered in.

However, back from golf and there is water over a kitchen worktop and the floor. Water coming through a spotlight. Managed to get son-in-law here. Not a leak from a bath pipe so he thinks its a central heating pipe. Timing couldn't be worse ☹️
 
I wasn’t commenting on this particular incident. I was stating a fact, that being that it is common practice for sales staff at car dealerships to use demonstrators as company cars to get them to and from work.

That said, as someone who spends a considerable amount of time working with car dealerships, I can tell you that, a lot of the time, their treatment of customers falls way short.

Just three examples in recent weeks involve separate dealers booking us to deliver new cars to customers. All three cancelled with us, as an independent logistics firm, at the last minute, because the vehicles hadn’t been prepped. Do you suppose the dealership let their customers know? No, on all three occasions there were customers, excitedly waiting at home for delivery of a new car, having taken the day off work, and not a word of explanation from companies to whom they had paid considerable sums of money.

Fortunately I had let them all know. I’m under absolutely no obligation to, as it’s not me selling them their new cars. But I know how dealerships are.
My comment was more to those saying they would not deal with dealership because of the issue. Typical nuclear reaction from some on here.
 
Woke up in the early hours and needed a pee, the bathroom door is bang next to the bedroom door so I didn’t bother with the lights and just felt around the wall like I have done hundreds of times before.
Felt for the bathroom door which I didn’t realise was wide open, went clattering down like that Delboy scene from Only Fools & Horses, smacked my nose on the door handle on the way down and ended up in a mess on the bathroom floor. Elbow sore, knee grazed, nose a bit bruised but I don’t think it’s broken.
I’m driving down to the in-laws for xmas very soon (missus is already there), a 5 hour drive where I’ll decide if I tell them the truth or not 🤕🤣
Merry Xmas everyone 🥳
You plonker!
 
Glad you got a result, although.... in my opinion, throwing money at a problem is not a sign of good customer service. It's an absolute cop out to 'get rid' of the problem

Agree to some degree, but for any business, sometimes stuff does go wrong and although you might be able to change how things work to improve and prevent the situation for future, there simply isn't anything you can do to magically fix the problem for the customer that's in front of you right now.

A genuine sorry and a £135 goodwill gesture on a £135 transaction does seem like the most they could possibly do here - I'd be happy with that and use the company again. Lots of businesses would have done a whooooole lot less.
 
Top