rdowsey1024
New member
Good morning
I belong to a club through a yearly reduced rate agreement that I paid in advance
The club has a resturant and I belong to a weekly group that plays
The service at the club is wanting on many occasions and they are less than willing to be flexible
I usually have to custom my requests as I have allergies and can't eat everything
Recently I was there and ordered a soup for my daughter
The soup came out and it was clear it had sat out and gelled
It was so thick that when I scooped up on a spoon and pinned it sideways it stuck to the spoon
I was with a group of women and started cracking up laughing as I was holding the soup on the spoon and it wouldn't fall
I caked over the waitress (I didn't yell or act nastily -though I do have a normally projecting voice) I said her name and said this is disgusting
I was still laughing with the group and was really light hearted with the comment
She took the soup back and walked away
Ten minutes later I went back over to her and said are you going to bring another bowl of soup
She said no
So I said are you going to refund my money
She said I would need to speak to the owner
I said okay please get her
Nothing and another 10 minutes so I went back over and said is she coming
The waitress said the owner said she is too busy to talk to me and said next time to serve me water as I was difficult
I sent a text to the owner and told her to keep the money for the soup and explained what happened
I wasn't mean or nasty in the text just expressed my frustration at her not being willing to talk to me and not returning the money
As a result they suspended me from the club and golf for a month -which I already paid for
They laugh at me and say I need to live with the consequences of my actions
They already have my money for the year
Should I take them to small claims court for the membership and stop going to the golf course
I belong to a club through a yearly reduced rate agreement that I paid in advance
The club has a resturant and I belong to a weekly group that plays
The service at the club is wanting on many occasions and they are less than willing to be flexible
I usually have to custom my requests as I have allergies and can't eat everything
Recently I was there and ordered a soup for my daughter
The soup came out and it was clear it had sat out and gelled
It was so thick that when I scooped up on a spoon and pinned it sideways it stuck to the spoon
I was with a group of women and started cracking up laughing as I was holding the soup on the spoon and it wouldn't fall
I caked over the waitress (I didn't yell or act nastily -though I do have a normally projecting voice) I said her name and said this is disgusting
I was still laughing with the group and was really light hearted with the comment
She took the soup back and walked away
Ten minutes later I went back over to her and said are you going to bring another bowl of soup
She said no
So I said are you going to refund my money
She said I would need to speak to the owner
I said okay please get her
Nothing and another 10 minutes so I went back over and said is she coming
The waitress said the owner said she is too busy to talk to me and said next time to serve me water as I was difficult
I sent a text to the owner and told her to keep the money for the soup and explained what happened
I wasn't mean or nasty in the text just expressed my frustration at her not being willing to talk to me and not returning the money
As a result they suspended me from the club and golf for a month -which I already paid for
They laugh at me and say I need to live with the consequences of my actions
They already have my money for the year
Should I take them to small claims court for the membership and stop going to the golf course