Good & Bad sites/shops - a review.

Holty

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Re: Good & Bad sites/shops - a review.

Can't look much further than Snainton Golf - always had great experience with them - especially for my last order.

Ordered some balls and a pair of shoes that were in the sale. Received a phone call to tell me that the shoes had unfortunately been unavailable and offered me the next one up in the range for the same price - great service and always fast delivery when I've ordered from them before. Would definitely recommend

(PS - I have no affiliation to Snainton etc)
 

GreiginFife

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Re: Good & Bad sites/shops - a review.

One for the bad pile. JL Golf on eBay (Loisonly I think is the username). Ordered some grips from them (normally use Gamola but their lack of stock is alarming at the minute) so ordered from this lot as the price was fairly similar with exception that postage was more expensive.
Anyway, ordered these last Friday, paying for 1st class delivery (as advertised) and still nothing. Emailed twice today to ask what is going on and zero response. I even offered to pay extra for recorded delivery if he would resend, still nothing.

Avoid, Avoid....

Edit to update as just had a reply from them: I quote "Please do not be concerned. This will be resolved if they do not arrive".

Ok not sure which part of "these haven't arrived" he isn't grasping. And he also doesn't expand on HOW it will be resolved.
Some people just have no idea of how to run a business...

As above, Avoid, Avoid!
 
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Holty

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Re: Good & Bad sites/shops - a review.

Thumbs up for Golf Base - good prices and quick delivery - very happy!
 

BrizoH71

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Re: Good & Bad sites/shops - a review.

Currently a thumbs-down for Online Golf, although it may change to a thumbs-up if they can get their finger out their pie-hole and get my new bag shipped. Ordered it on Monday morning at 830am, still showing 'Awaiting dispatch' for the order status in my account page.

Have spoken on the live chat with an advisor who says it will 'probably' be despatched today - can't give me a definitive - and then 3-7 working days for delivery after dispatch, so I could be looking at 2 weeks from the original order to fulfilment! I've used OG before, and its never been this slow, even with the free standard shipping.

Should have pricematched it elsewhere; I'd have had it by now.
 

Region3

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Re: Good & Bad sites/shops - a review.

Currently a thumbs-down for Online Golf, although it may change to a thumbs-up if they can get their finger out their pie-hole and get my new bag shipped. Ordered it on Monday morning at 830am, still showing 'Awaiting dispatch' for the order status in my account page.

Have spoken on the live chat with an advisor who says it will 'probably' be despatched today - can't give me a definitive - and then 3-7 working days for delivery after dispatch, so I could be looking at 2 weeks from the original order to fulfilment! I've used OG before, and its never been this slow, even with the free standard shipping.

Should have pricematched it elsewhere; I'd have had it by now.

Not to be confused with Golf Online, who I use quite a bit and are great. I always have to look at both websites to see which one looks familiar as I never remember which is the one I use!!
 

BrizoH71

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Re: Good & Bad sites/shops - a review.

Ordered a pair of Callaway Chev Comfort shoes from European Golf Online (http://www.european-golf-online.com/ ) on Monday morning past. As of now, they have still yet to be despatched. According to their website, the standard delivery should take 3-4 days, so going on that timescale I should be receiving them today and be wearing them tomorrow on the course...

Clearly, that's not going to be the case. I'm sure I'll get them though, I just don't know when.

Having phoned yesterday to enquire about the progress of my order, I was supposed to receive a callback at 3pm. I'm still waiting for that too... an email has been sent, lets see if they answer it.

Prices are fairly good, but based on my experience their customer service and delivery times are much less so. One for the avoid pile I'm afraid.
 

BrizoH71

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Re: Good & Bad sites/shops - a review.

Ordered a pair of Callaway Chev Comfort shoes from European Golf Online (http://www.european-golf-online.com/ ) on Monday morning past. As of now, they have still yet to be despatched. According to their website, the standard delivery should take 3-4 days, so going on that timescale I should be receiving them today and be wearing them tomorrow on the course...

Clearly, that's not going to be the case. I'm sure I'll get them though, I just don't know when.

Having phoned yesterday to enquire about the progress of my order, I was supposed to receive a callback at 3pm. I'm still waiting for that too... an email has been sent, lets see if they answer it.

Prices are fairly good, but based on my experience their customer service and delivery times are much less so. One for the avoid pile I'm afraid.

I've since sent an email this morning stating my displeasure and a request to cancel the order. To EGO's credit, they have got back to me within an hour with a full refund, plus an additional account credit to spend with them at a later date.

Their explanation for the lack of service is that their internet team is chronically understaffed just now (can happen to any business), and the shoes' stock level is incorrect. A profuse apology has been given by EGO, so I'll amend my past review to 'use with caution' and give them the benefit of the doubt for now, rather than a blanket 'avoid'.
 

Tab373

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Re: Good & Bad sites/shops - a review.

any one heard of these before deal mainly on eBay and have FB page. thegolfshed.co.uk
 

Albanach

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Re: Good & Bad sites/shops - a review.

Just a big thumbs up for Ecco online http://shopeu.ecco.com/uk/en - ordered last Sunday and arrived via UPS on Friday night...Ecco Street shoes for €84 with free postage...class service...would definitely recommend!
 

Foxholer

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Re: Good & Bad sites/shops - a review.

Afternoon , can anybody give me advice on this website? are they ok ? have you used them before?

http://golfdepot.co.uk/

Check using the search mechanism.

Not used them myself, but heard they are 'very cheap but woe betide you if you want to return anything' - so make sure the size is correct.

They have a store - in Chester - so real UK outlet.
 

Vice

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Re: Good & Bad sites/shops - a review.

found one review...

http://www.yelp.co.uk/biz/golf-depot-chester-2

not good...

also the fact that their email address golfdepotusa@aol.com never bodes well, they do however have a telephone number.

http://www.scamadviser.com/is-golfdepot.co.uk-safe.html

http://www.golfmagic.com/forum/golf-equipment/golf-depot/39230.html

Looks like one of those places where you may or may not receive your order.. If you do order make sure you use a CC or go into the shop.



Afternoon , can anybody give me advice on this website? are they ok ? have you used them before?

http://golfdepot.co.uk/
 
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