Parky24
Medal Winner
was disappointed to see the Kingston on Thames store closed down. That's been there over 15 years.
Are they stopping stocking ad333? My mates been trying to get them for weeks
Online no stock and none in any store nearby
If he is stuck I have a brand new in the box dozen tour and a dozen normal that I am happy to sell
Yeah I popped in to the Bournemouth branch and it was crap, poor stock, stuff on sale was already cheap rubbish. Staff member said can I help you, i asked where is all the stock and he replied it's not bad, I said no bags, no gloves, no wedges, no balls no anything, real joke.
It really is this sort of thing that reinforces the buy online mantra, my son had £160 in cash and vouchers and he is spending it elsewhere.
What's asking the staff member going to do? If he's working in branch I guarantee he has no say over stock so all that does is make his day a bit more difficult. If you want to question it then go on their website and find a complaints section where it might go to someone who can do something about it.
Surely the staff should pass comments up the line, Reemul had every right to vent his feelings in store
You've obviously never worked retail lol it's very rare for even a manager to pay attention to comments from normal staff, nevermind someone above that who can make decisions on issues like staffing levels and stock
That probably why so many retail companies fail 🤔
Never fails to amaze me though that retailers complain that there are not enough people going in to stores then continue to promote online only offers. If you are selling the fact that the best deals are online then you cannot expect people to make any effort to go out and visit brick and mortar stores.
Seems ironic that, in my opinion, AG needs to be run more like a pro shop. Small shop spaces in key locations displaying stock but not actually carrying much, if any. You then pick your purchase and it is delivered in store or direct to you. That would massively reduce overheads but AG could still keep stock in a large warehouse facility to service both online and shop purchases. by keeping stock in the warehouse, you avoid the delays that some pro shops experience in having to order direct from the manufacturer. You get a high street presence without the massive square footage and staffing cost that AG currently have.
They are on a hiding to nothing. Sky, Netflix, Spotify, Apple Music etc have all but killed off the High Street CD and Blu Ray market. The slight resurgence in vinyl may have helped but add to that the fact that if you want a physical copy of a film or a cd people tend to stick it in with their shopping at the supermarket and you have a chain of shops that has no future.Interesting to see HMV go into administration again today when they appeared to be making a bit of a recovery and were actually opening stores. Tough times for retailers.