WHS & ISV Issues (Please post only if you are a handicap secretary or involved in admin at your club)

[IanMcC]

We migrated to IG last year, but if I remember correctly, there are two places in ClubV1 settings to enable/disable GP scores - one for PSI and another for HDID. Another method is to hide the course cards.

Perfect. Thanks.

 

[IanMcC]

We are having a torrid time with Club Systems at the moment. We set up some shortened courses for the winter on CV1, and had 15 hole and 10 hole cards printed to suit. It soon became obvious running the first comp that something was dreadfully amiss with Club Systems when a shortened course was used. Greatly increased Course and Playing Handicaps were allocated. See attached screenshot. We have contacted Club Systems (Josh), who can find nothing wrong with the course or competition set ups, and has 'elevated the ticket to his superiors'. We have had to change the comps to use the full 18 hole card and Indexes. Has anyone else on the forum experienced anything similar?

 

[2blue]

Oh dear.... will follow this with interest as we are hoping to have 9 or 13 hole Comps this Winter.

 

[IanMcC]

Oh dear.... will follow this with interest as we are hoping to have 9 or 13 hole Comps this Winter.

Could you set up a dummy comp with a shortened course to check if you have a problem?

 

[IanMcC]

We are having a torrid time with Club Systems at the moment. We set up some shortened courses for the winter on CV1, and had 15 hole and 10 hole cards printed to suit. It soon became obvious running the first comp that something was dreadfully amiss with Club Systems when a shortened course was used. Greatly increased Course and Playing Handicaps were allocated. See attached screenshot. We have contacted Club Systems (Josh), who can find nothing wrong with the course or competition set ups, and has 'elevated the ticket to his superiors'. We have had to change the comps to use the full 18 hole card and Indexes. Has anyone else on the forum experienced anything similar?

This is still the case. Could someone with access to CV1 admin please set up a shortened course then a comp using that course, and then check if the Course and Playing Handicaps are sensible?
I would love to find out if its just us, or if it is every course on Club Systems at fault.

 

[Golfie]

This is still the case. Could someone with access to CV1 admin please set up a shortened course then a comp using that course, and then check if the Course and Playing Handicaps are sensible?
I would love to find out if its just us, or if it is every course on Club Systems at fault.

We had one set up last week and experienced the same. Everyone getting many shots more CH - I was given 11. We managed the scores manually. Haven’t checked it out with general manager yet.

 

[IanMcC]

We had one set up last week and experienced the same. Everyone getting many shots more CH - I was given 11. We managed the scores manually. Haven’t checked it out with general manager yet.

Ours is still the same also. Having to use 18 hole courses on CV1, even though we are playing shortened courses. We had rationalised 10 and 15 hole cards printed, which are completely useless now. Shoddy service from Club Systems. They have just had a software upgrade, but no change to our position.

 

[rulefan]

We are having a torrid time with Club Systems at the moment. We set up some shortened courses for the winter on CV1, and had 15 hole and 10 hole cards printed to suit. It soon became obvious running the first comp that something was dreadfully amiss with Club Systems when a shortened course was used. Greatly increased Course and Playing Handicaps were allocated. See attached screenshot. We have contacted Club Systems (Josh), who can find nothing wrong with the course or competition set ups, and has 'elevated the ticket to his superiors'. We have had to change the comps to use the full 18 hole card and Indexes. Has anyone else on the forum experienced anything similar?

I thought rounds had to be run on 18 (and 9) hole courses. How are these 10 & 15 courses set for the missing holes? What are the CR, Slope & Par set to?

 

[IanMcC]

I thought rounds had to be run on 18 (and 9) hole courses. How are these 10 & 15 courses set for the missing holes? What are the CR, Slope & Par set to?

We dont run qualifiers in the winter, so dont get too excited.

 

[D-S]

I thought rounds had to be run on 18 (and 9) hole courses. How are these 10 & 15 courses set for the missing holes? What are the CR, Slope & Par set to?

Expected score does all the background legwork using the proprietary algorithm - you don’t need to enter new CR or slope. So if it is at least 10 holes then you’re good to go (however if there are missing holes on each of the 9’s on an 18 hole course, then nett pars need to be manually entered for the missed holes on one of the 9s).

 

[rulefan]

Expected score does all the background legwork using the proprietary algorithm - you don’t need to enter new CR or slope. So if it is at least 10 holes then you’re good to go (however if there are missing holes on each of the 9’s on an 18 hole course, then nett pars need to be manually entered for the missed holes on one of the 9s).

IanMcC said "We set up some shortened courses for the winter on CV1, and had 15 hole and 10 hole cards printed to suit."
I understood that to mean different to the ones in use in the summer.

 

[D-S]

IanMcC said "We set up some shortened courses for the winter on CV1, and had 15 hole and 10 hole cards printed to suit."
I understood that to mean different to the ones in use in the summer.

I thought he meant shortened as there were only 15 holes on one and 10 on the other, not that the holes were different from the rated ones.

 

[Golfie]

Ours is still the same also. Having to use 18 hole courses on CV1, even though we are playing shortened courses. We had rationalised 10 and 15 hole cards printed, which are completely useless now. Shoddy service from Club Systems. They have just had a software upgrade, but no change to our position.

Our competition was set up using a rationalised card. The course rating was the normal current one for 18 so 10 shots more than the 15 hole par. Hence the increased playing handicaps because of the CR-par calculation. Having set up a test competition using the normal 18 and taking holes out of play for the competition to give 15 holes gives the normal 18 hole handicaps.

 

[IanMcC]

Our competition was set up using a rationalised card. The course rating was the normal current one for 18 so 10 shots more than the 15 hole par. Hence the increased playing handicaps because of the CR-par calculation. Having set up a test competition using the normal 18 and taking holes out of play for the competition to give 15 holes gives the normal 18 hole handicaps.

Yes. I did not consider the CR-Par element. That may explain it. The par is obviously lower, but the CR is fixed. Why did Club Systems not think of that? Club Systems need to introduce a facility for removing that function for non qualifying courses like our shortened 10 hole one.