Sky renewals

[rudebhoy]

£31! How did you manage that?

just haggled with them like mad a couple of years ago. insisted I wanted to leave, went thru to retentions who made me a couple of offers which I turned down, then they offered me a deal which would never expire (allegedly) and only goes up by the rate of inflation. been on that ever since.

 

[fundy]

I only pay £45 for the full shebang plus two additional boxes.

That’s TV only though, wouldn’t touch their broadband with a pole.

was paying similar, yesterdays offer was nearly double

 

[Fromtherough]

They offered to reduce my package as is to £93 per month. If I removed Sky Cinema and Sky Kids this went to £78 per month (both deals had £5 savings for initial 4 months so £88 and £73 respectively). If I removed those and Sky Sports it went to £52 per month (£47 for first 4 months). This included Netflix and Disney+ subscriptions. Didn’t make a decision as I’m tempted to either take the whole thing out or reduce to £52 and use other means to watch sport. But not risking that over this weekend.

 

[fundy]

Hmm, seems the initial sky offer wasnt as good as I thought. Phoned them up today and basically told there was no offers of any substance they could offer me and wanted close to double what I was paying (and comfortably more than BT want for equivalent package). Have obviously told them Im leaving but less confident than in the past that they will return with an acceptable offer.

Offer is now down to £54 a mth for Signature, Netflix and Sport all in HD/Ultra HD plus multiroom. Add another £25 a mth for BT sport (they wont discount)

Getting closer but still on the high side

 

[BridgfordBlue]

Offer is now down to £54 a mth for Signature, Netflix and Sport all in HD/Ultra HD plus multiroom. Add another £25 a mth for BT sport (they wont discount)

Getting closer but still on the high side

Who is your broadband with? I get BT Sport on sky for free from bt.

 

[fundy]

Who is your broadband with? I get BT Sport on sky for free from bt.

plse explain how

my broadband and mobiles both with bt, theyre the next renewal discussion lol

 

[GB72]

plse explain how

my broadband and mobiles both with bt, theyre the next renewal discussion lol

BT will, or used to, give us the sport for fiver when we had BT broadband. Sky cannot discount it as it is not their channel but BT would give it away cheap to keep a Broadband customer.

 

[fundy]

BT will, or used to, give us the sport for fiver when we had BT broadband. Sky cannot discount it as it is not their channel but BT would give it away cheap to keep a Broadband customer.

How long ago was that Greg? Not seen/heard of an offer like that for quite a few years

 

[GB72]

How long ago was that Greg? Not seen/heard of an offer like that for quite a few years

It has been maybe 3 years now but I used to get it every time when I was with BT.

 

[fundy]

It has been maybe 3 years now but I used to get it every time when I was with BT.

thats about when they stopped offering it to me

 

[jim8flog]

I only got it for the first year with BT broadband.

They are the next to go because we now have Gigaclear in our area

 

[BridgfordBlue]

plse explain how

my broadband and mobiles both with bt, theyre the next renewal discussion lol

Same as I do with sky, I call to cancel and they offered to discount the bt sport for 24 months about 12 months ago.

With sky, I always go through with the cancellation and then get a deal showing on my box after a week or two that’s far better than they offer me over the phone.

 

[shane3003]

I was actually impressed recently with discussing my renewal and the ease in which agreeing a new a package price. I just spoke with them on the online chat and 15 minutes later agreed a better price keeping the same package.
I’ve got full TV including Sport, Cinema, UHD etc, including Netflix and broadband. It wasn’t a lot cheaper but circa £10 a month, and I was hoping to just keep it the same.
Previously it felt like hard work and having to cancel and then dealer with the ‘bring back’ team.

 

[fundy]

I was actually impressed recently with discussing my renewal and the ease in which agreeing a new a package price. I just spoke with them on the online chat and 15 minutes later agreed a better price keeping the same package.
I’ve got full TV including Sport, Cinema, UHD etc, including Netflix and broadband. It wasn’t a lot cheaper but circa £10 a month, and I was hoping to just keep it the same.
Previously it felt like hard work and having to cancel and then dealer with the ‘bring back’ team.

how much are you paying?

 

[bobmac]

I wish sky would have a list of channels/services they offer and you could just tick the boxes you want.
Sky golf and F1 please

 

[Neilds]

Just had Sky ring me out of the blue this morning. They thanked me for my loyalty (22 years, 7 months and 15 days apparently) and then proceeded to knock £10 a month off my bill without me even asking for anything. And this new offer also includes free Netflix so double winner

 

[KenL]

Just had Sky ring me out of the blue this morning. They thanked me for my loyalty (22 years, 7 months and 15 days apparently) and then proceeded to knock £10 a month off my bill without me even asking for anything. And this new offer also includes free Netflix so double winner

Were you still an existing customer?

 

[Neilds]

Were you still an existing customer?

Yes, contract still has a few months to run.

 

[KenL]

Yes, contract still has a few months to run.

That's amazing that they did that.

 

[Piece]

That's amazing that they did that.

Never heard that before! I doubt they'll do that for me as I'm sure my record says, "Always haggles at renewal time - avoid!"