Random Irritations

[Robster59]

Our doctors has changed to an online booking system to make an appointment. It's a nightmare. If you don't get on it first thing it gets full (there is a maximum number of messages it can take) and then you have to wait for the next day. It's an utter mess and not good for patients, especially those who are not computer litereate.

 

[KenL]

Our doctors has changed to an online booking system to make an appointment. It's a nightmare. If you don't get on it first thing it gets full (there is a maximum number of messages it can take) and then you have to wait for the next day. It's an utter mess and not good for patients, especially those who are not computer litereate.

Sounds like your standard golf booking system.

 

[rudebhoy]

The advert for Yeo yoghurt.

The Skids classic Into The Valley is now Into Your Belly.

 

[Deleted member 35927]

The level of pettiness of some people.

 

[Sid Rixon IV]

Our doctors has changed to an online booking system to make an appointment. It's a nightmare. If you don't get on it first thing it gets full (there is a maximum number of messages it can take) and then you have to wait for the next day. It's an utter mess and not good for patients, especially those who are not computer litereate.

It's not at all unique, sadly.
My wife, a nurse for 40+ years, has been battling it all day.

 

[Sid Rixon IV]

It's not at all unique, sadly.
My wife, a nurse for 40+ years, has been battling it all day.

She got an appointment at 5pm after being turned down at 8am, 24th in queue, and 2pm (Sorry, try again tomorrow) when a harassed (not by my wife) but sympathetic receptionist said "Send a photo now".
The photo was of her swollen and bruised ankle several months after a knee replacement. She got a call back and was offered 5pm.
She apologised to the GP saying she was prepared to try again tomorrow at 8am and he said " You'd be no better off, we're just overrun".
My wife's sympathy is entirely with them.
A long way from home visits that I can remember as a child

 

[D-S]

Love it or List It.
If they have a 430k house with a 45k upgrade budget, how come they have an 800k budget for a new house?
Of course all the houses they look at are much bigger, better than their current one.

 

[Slab]

Love it or List It.
If they have a 430k house with a 45k upgrade budget, how come they have an 800k budget for a new house?
Of course all the houses they look at are much bigger, better than their current one.

Probably cos they only paid £12.58 for it 18 months ago & crazy house prices mean they get 400k profit

 

[Lord Tyrion]

Love it or List It.
If they have a 430k house with a 45k upgrade budget, how come they have an 800k budget for a new house?
Of course all the houses they look at are much bigger, better than their current one.

They could have had a £100k upgrade but their plot size was what it was. They were never going to stay, no matter what Kirstie did. Normally the set up is rigged towards Kirstie, this one was fully loaded for Phil. Worst episode of the series so far.

 

[GreiginFife]

Fickle customers. Had an order for a cherry coffee table, I always take a 25% upfront deposit and make clear it's non-refundable as this is custom work.

Customer has decided they no longer want the table that is 95% complete (just awaiting finish being applied) and sent me a long winded "why you should refund my deposit" email. I've referred him back to the my terms and conditions but he thinks he's special and they shouldn't apply to him.

I now have a table taking up space for the foreseeable that should have been out the door next Friday.

 

[Oddsocks]

White screen tv adverts on late night tele. Just as you’re drifting off… BOOM - FULL WHITE SCREEN!

now wide awake again waiting for my eyes to stop burning!

 

[Slab]

Why screen tv adverts on late night tele. Just as you’re drifting off… BOOM - FULL WHITE SCREEN!

now wide awake again waiting for my eyes to stop burning!

Open the curtains mate, its nearly midday not midnight

 

[Bdill93]

Fickle customers. Had an order for a cherry coffee table, I always take a 25% upfront deposit and make clear it's non-refundable as this is custom work.

Customer has decided they no longer want the table that is 95% complete (just awaiting finish being applied) and sent me a long winded "why you should refund my deposit" email. I've referred him back to the my terms and conditions but he thinks he's special and they shouldn't apply to him.

I now have a table taking up space for the foreseeable that should have been out the door next Friday.

What a complete twerp!

Stick it on marketplace for twice what he was quoted and see if he comes back to buy it then

 

[KenL]

What a complete twerp!

Stick it on marketplace for twice what he was quoted and see if he comes back to buy it then

Stick in the for sale section on here.

 

[GreiginFife]

Stick in the for sale section on here.

I'll engrave a golf club in to the table top so it qualifies as golf gear

 

[Orikoru]

Fickle customers. Had an order for a cherry coffee table, I always take a 25% upfront deposit and make clear it's non-refundable as this is custom work.

Customer has decided they no longer want the table that is 95% complete (just awaiting finish being applied) and sent me a long winded "why you should refund my deposit" email. I've referred him back to the my terms and conditions but he thinks he's special and they shouldn't apply to him.

I now have a table taking up space for the foreseeable that should have been out the door next Friday.

That honestly beggars belief. I think you'd be within your rights to charge a lot more than 25%. How can someone not see that you've put time, effort and cost into making something for them? I'm scratching my head at that one.

Edit: I'm interested, what the hell is he saying to try and justify not paying a penny for near-completed work??

 

[Deleted member 21784]

That honestly beggars belief. I think you'd be within your rights to charge a lot more than 25%. How can someone not see that you've put time, effort and cost into making something for them? I'm scratching my head at that one.

Edit: I'm interested, what the hell is he saying to try and justify not paying a penny for near-completed work??

Luckily the law is on greigs side , the guy can try any trick in the book but custom orders are different kettles of fish.

Sounds like greigs more than reasonable charging only 25%!!

Wasted time tho. Priceless.

 

[GreiginFife]

That honestly beggars belief. I think you'd be within your rights to charge a lot more than 25%. How can someone not see that you've put time, effort and cost into making something for them? I'm scratching my head at that one.

Edit: I'm interested, what the hell is he saying to try and justify not paying a penny for near-completed work??

I set it at 25% as that generally covers most of the material costs up front. Not always but in most cases the customer pays. I've only had 2 cancellations (first one was done early in the process and he knew his deposit was gone). Only time it's higher is if the order cost is over £10k and then it's by negotiation with a minimum 30%.

You'd think custom work would get some special consideration in law but unless you have a specific clause that explicitly states custom work is non-refundable then it gets a bit grey. I make it clear that it is sunk cost.

His first few attempts were pleads at poverty and then he eventually came clean that he saw a table elsewhere for less and needed the deposit money to afford it... Now that rang alarm bells for me, how would he have paid the remaining 75% next week if he's that skint!?

I also pointed out that the item he's seen is basically made from scraps and all just finger jointed and glued together. Stuff that would normally be in the firewood pile.

 

[Deleted member 35927]

I set it at 25% as that generally covers most of the material costs up front. Not always but in most cases the customer pays. I've only had 2 cancellations (first one was done early in the process and he knew his deposit was gone). Only time it's higher is if the order cost is over £10k and then it's by negotiation with a minimum 30%.

You'd think custom work would get some special consideration in law but unless you have a specific clause that explicitly states custom work is non-refundable then it gets a bit grey. I make it clear that it is sunk cost.

His first few attempts were pleads at poverty and then he eventually came clean that he saw a table elsewhere for less and needed the deposit money to afford it... Now that rang alarm bells for me, how would he have paid the remaining 75% next week if he's that skint!?

I also pointed out that the item he's seen is basically made from scraps and all just finger jointed and glued together. Stuff that would normally be in the firewood pile.

Do you have a YouTube channel ?

 

[SwingsitlikeHogan]

I set it at 25% as that generally covers most of the material costs up front. Not always but in most cases the customer pays. I've only had 2 cancellations (first one was done early in the process and he knew his deposit was gone). Only time it's higher is if the order cost is over £10k and then it's by negotiation with a minimum 30%.

You'd think custom work would get some special consideration in law but unless you have a specific clause that explicitly states custom work is non-refundable then it gets a bit grey. I make it clear that it is sunk cost.

His first few attempts were pleads at poverty and then he eventually came clean that he saw a table elsewhere for less and needed the deposit money to afford it... Now that rang alarm bells for me, how would he have paid the remaining 75% next week if he's that skint!?

I also pointed out that the item he's seen is basically made from scraps and all just finger jointed and glued together. Stuff that would normally be in the firewood pile.

Your deposit and costing reflects the same metric my dad used when pricing a piece of custom designed and built furniture (he was an old school cabinet maker and starting taking commissions when he retired). He would give very rough estimate of delivery timescales and would charge his labour at three x the cost of material. Getting paid for the piece when he was done was his problem...