Random Irritations

The NHS in the Midlands is advertising for a new role - Director of Lived Experience. Salary £115k!!!!!

What the Hell is one of those?

Chief Morturary Attendant??
Just consider what your ‘lived‘ experience might be in any context, especially when receiving a service, as opposed to the experience that the service provider might wish to offer. It then becomes rather obvious I think what the role is, especially in an organisation where the ‘customers’ satisfaction can be or is critical, and even more especially when the service provider recognises there are very significant ongoing challenges delivering a satisfactory service to its customers.

Understanding and improving the customer‘s ‘lived experience’ becomes critical.

As a ‘by the bye’, the salary looks to me to be pretty much the average of that received by directors of larger organisations and corporates.
 
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The too narrow ‘condenser pipe‘ from our central heating, being external, freezes up in very cold weather and as a result our CH does not fire up. And this morning guess what…

Will sort out as part of ongoing building project…but this morning…?
 
Just consider what your ‘lived‘ experience might be in any context, especially when receiving a service, as opposed to the experience that the service provider might wish to offer. It then becomes rather obvious I think what the role is, especially in an organisation where the ‘customers’ satisfaction can be or is critical, and even more especially when the service provider recognises there are very significant ongoing challenges delivering a satisfactory service to its customers.

Understanding and improving the customer‘s ‘lived experience’ becomes critical.

As a ‘by the bye’, the salary looks to me to be pretty much the average of that received by directors of larger organisations and corporates.

When do you start your second career writing for The Grauniad?
 
Just consider what your ‘lived‘ experience might be in any context, especially when receiving a service, as opposed to the experience that the service provider might wish to offer. It then becomes rather obvious I think what the role is, especially in an organisation where the ‘customers’ satisfaction can be or is critical, and even more especially when the service provider recognises there are very significant ongoing challenges delivering a satisfactory service to its customers.

Understanding and improving the customer‘s ‘lived experience’ becomes critical.

As a ‘by the bye’, the salary looks to me to be pretty much the average of that received by directors of larger organisations and corporates.

What is your issue with corporate directors pay?

I think the issues is that the salary on offer for a NHS role is obscene when it’s leaking money like a sieve and is no longer fit for purpose
 
What is your issue with corporate directors pay?

I think the issues is that the salary on offer for a NHS role is obscene when it’s leaking money like a sieve and is no longer fit for purpose
…I have no issue with the salary, it’s what should be paid to get someone in to try and lead understanding and sorting when a specific critical aspect of the service is ‘no longer fit for purpose’. Alternatively you just let the whole edifice collapse. On which I will desist from commenting.
 
Havent you only been here a year? Or are you a returning flouncer / banned

Yes I've only been here a year and it's constant squabbling. Same people all the time, won't mention any names but I'm sure you know who the worst culprits are ?

As a golfer I was delighted when I discovered this place but sadly it hasn't turned out how I expected hence the reason I don't post very often.
 
Yes I've only been here a year and it's constant squabbling. Same people all the time, won't mention any names but I'm sure you know who the worst culprits are ?

As a golfer I was delighted when I discovered this place but sadly it hasn't turned out how I expected hence the reason I don't post very often.

This isn’t even the golf section of the forum so why are you here moaning?
 
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