D
Deleted member 21784
Guest
TFL, Oyster cards, bloody ball ache. You would think it'd be easy to transfer a travelcard from one damaged Oyster card to a new one when it's all registered online, but no. Had to purchase new card for £5, top it up with £1.50 on top of that so that I can make a journey with it before they transfer my travelcard to it (why!?), then when I did that and it didn't transfer straight away I had to top it up AGAIN with another fiver so it wasn't in negative amount. So now I'll have to phone up for refunds for journeys, which will leave me with loads of extra top-on money on the card that I don't need. And I'll need to phone for refunds for the journeys I had to make on my debit card on Friday, but that of course will be a different department so I'll have to ring them up twice obviously.![]()
Awful. This was always going to happen when they closed the ticket offices. Yeah by all means the ticket offices did need closing in terms of ticket sales but taking away the ability to make changes and refunds to the cards at a station makes it a ballache to call a number who as you rightly pointed out don’t know what their doing.