Pro shop service

[SammmeBee]

Or he has only £200 brand new Scotties (and other putters), which he has already aid for, to interest his punters in........

Do you ever see second hand iPads in the Apple Store?

 

[GB72]

Your comments make a degree of sense, the putter should not be that hard to sell at that price and so there would be £100 in your account that would have to be spent in the shop. That said, what if the purchaser of your putter came in to spend £100 on a putter irrespective. If the mark up on new putters is higher than the mark up on what you spend the £100 credit on then he has lost out. Also, I would assume that the price he pays for clubs depends on how much he orders and so, if he starts selling second hand clubs and loses new club sales, the price to him goes up and the margins go down.

The other point is that your Scotty should be a relatively easy sale but Joe Bloggs then goes in with his older clubs wanting a similar deal. These are not so easy to sell but not impossible so he agrees to sell them to be fair to all members. Seeing this, Fred Smith wants the same with his 10 year old driver etc and suddenly he eiher annoys the members by not offering the same deal to all or ends up with a shop full of junk.

 

[Val]

Why don't you stick your scotty on the for sale section here for £100 and see if you get any takers instead of moaning about your pro.

 

[In_The_Rough]

Been following this thred and can all points of view. I bought a new 3 wood recently and asked if I could trade an R5 Driver in against it. The guy did not even want to know, he said they just do not deal in second hand equipment anymore. Stick it on Ebay were his words. So it seems that quite a few Pro Shops are just not dealing in 2nd hand gear anymore. Buy the way anyone interested in an R5TP Driver with upgraded shaft

 

[Deleted Member 1156]

The ironic thing about this encounter is that the previous pro used to offer this service for the members and he gained a fair amount of business through it but he was giving his marching orders because he didn't provide a good enough service. So in comes the new guy who appears to be offering even less.

 

[Val]

The ironic thing about this encounter is that the previous pro used to offer this service for the members and he gained a fair amount of business through it but he was giving his marching orders because he didn't provide a good enough service. So in comes the new guy who appears to be offering even less.

Do you know what he does for the club? Pros do way more than run a shop.

Get over yourself and stick your club on here or eBay if you need the cash. Or do you need someone to do it for you?

 

[HomerJSimpson]

Right, I'm going to put this into plain English for those that have made comments without reading back through previous posts.

At this moment in time, I have all the golf equipment that I need/want. In other words, I'm not looking to spend any money on golf equipment right now. I have a MINT condition Scotty Newport 2 putter, one of the most sought after putters on the market that I'm not using.

Now, I took it into my pro shop and asked him to stick it in the 2nd hand rack and whatever he sells it for, add that money into my shop account (bear in mind the above comment that I'm not looking to buy any golf equipment at the moment). So, someone spots it and buys it for a bargain price, I'm not looking for silly money for it (I'm hoping to get £100, Golfbidder are asking £145 for them). Let's say he sells it for £100 (no real effort required on his part, not asking him to spend any time/money on it for me), I then have £100 to spend in his shop that I wouldn't have spent otherwise. So, for little/no effort, he gets £100 of sales in his shop that he wouldn't normally get because I use up the money for the sake of it.

Alternatively, I sell it privately and spend the cash somewhere else and he gets no business out of it at all. I don't lose out, in fact I gain because I'm not restricted to spending the money in his shop. I have attempted to support him so my conscience is clear. He has lost £100 worth of sales.

One of the most desirable putters you say. In which case then surely your best option is to take it back and flog it privately for a bigger profit. You've already said you don't need any golf gear anyway so the moeny could be spent on something else. That brings me to the next point. The pro goes through the hassle of dealing with GB and getting the price sorted. It gets sold at £xx and your account gets creidted. As you've no desire to buy any kit when does the pro get to see any return by you using the account? Seems he's doing the work for something that may happen and an undetermined date.

It still seems to me (and yes I have read all the posts) that you want your cake and eat it. Even if you can't see eye to eye on this deal to then boycott the pro on the basis of being unable to reach an agreement seesm childish. What if every member throws their toys out because he doesn't stock brand xx, can only order it at xx, charges more per lesson than the predecessor or a myriad of other things that would seem to be causing conflict.

If he is is new do you not think he's also trying to find his feet. Just because the guy before him did it, perhaps he is seeing how the land lies before getting saddled with a lot of 2nd hand gea he can't shift. And finally what is the size of this "HEFTY" retainer. I bet when it comes down to it, it compares with other figures quoted on here and market forces of the other clubs locally and is nowehere near what you think it might be

 

[Region3]

You've already said you don't need any golf gear anyway so the moeny could be spent on something else. That brings me to the next point. The pro goes through the hassle of dealing with GB and getting the price sorted. It gets sold at £xx and your account gets creidted. As you've no desire to buy any kit when does the pro get to see any return by you using the account? Seems he's doing the work for something that may happen and an undetermined date.

Surely if it goes down the golfbidder route (which isn't what the OP originally wanted), the pro gets the money from sending the club to GB, so the longer the pro shop account is left untouched, the longer the pro has the £100 (or whatever) from GB without having to give any of his stock away?

The other thing I've noticed from reading through this is that I get the impression that some people are assuming the pro has to pay for the putter. I think the deal wanted is to leave the putter in the shop with no money changing hands until the putter is sold, if at all.

I'm not taking sides, I can see both points of view.

 

[Deleted Member 1156]

The other thing I've noticed from reading through this is that I get the impression that some people are assuming the pro has to pay for the putter. I think the deal wanted is to leave the putter in the shop with no money changing hands until the putter is sold, if at all.

Yep, exactly right :thup:

 

[thecraw]

Bottom line is the pro doesn't want a 2nd hand Scotty.

Plain and simple. His choice, his option, his shop.

The amount of time you have spend greeting and moaning and girning on here could have seen you list the putter on Ebay, Gumtree, emailed Golfbidder and stuck an advert on the For Sale Section on here. Talk about flogging a dead thread!

 

[Alex1975]

At last I am at the bottom of this post. I note the usual suspects with there aggressive bull have had their very tipical say, I could write your opinions for you chaps, it's always the same miserable crap from the same miserable people, get yourself laid chaps, or are you too old and miserable?!

The OP is very clear on a few points, he wants £100 for his putter. He does not want paying in cash he wants credit. He wants to feel like a valid customer as his pro has been instructed to look after the members. NOT THAT HARD IS IT.

I have not even seen the putter and I am sure I could get £135/140 for it. The pro can tell the OP "sure my friend, I'll take it but cant pay you until its sold and it will be credit". He can then leave it in the shop for a month at £130, eBay it on a day when it's free to do so for £140+ P&P, make a profit and give the OP his £100 credit that he will go on to make a mark up on.

Here is the bit that will shock you... The OP will tell his mates "oh my guy in the pro shop really helped me out, he can help you with x y and z". The OPs mates will do some reshsfting or buy a club and they will tell there mates. What do you know... Jo schmo pro has a business, he is not just some fool club pro begging a living, he is a guy looking after his customers and his customers are looking after him.

No one wants to do business with someone who is not doing business, they are just doing you!

All this boo hoo about how tough it is to be a club pro is laughable, if they can not make a go of it then guess what, there is a que of others behind them ready to give it a go.

You will get custom if you deserve it, be affable, competitive and friendly.

I sell finance and no one is supporting me just because of some blind loyalty, I have to earn every sale, even if I sold to a company last month and sometimes I even have to do it for nothing.

Some really stupid uneducated replys in this post.

OP I would take my money else where too, only an idiot would turn down business at the moment, even if it just turned out to be turnover.

Question: so what are all these wonderful other things pros do for there club that we are not seeing?

 

[Deleted Member 1156]

Bottom line is the pro doesn't want a 2nd hand Scotty.

Plain and simple. His choice, his option, his shop.

The amount of time you have spend greeting and moaning and girning on here could have seen you list the putter on Ebay, Gumtree, emailed Golfbidder and stuck an advert on the For Sale Section on here. Talk about flogging a dead thread!

yep you're right, I could have done any of them. But that isn't the point. This thread is about the pro of a private members club providing a service to the members. If we just want someone to run a retail operation purely for his benefit, we could get American Golf to run a franchise on site. TBH I really don't give 2 hoots about selling the putter, I may go back to it at some point in the future. My beef/gripe/whinge....call it whatever you want....is that this guy doesn't appear to want to provide a quality service to his members. If he just wants to shift lots of new hardware he should go work for AG.

The old pro was removed from post for not providing the required level of service, so far the new guy hasn't indicated that he will be any better.

 

[SGC001]

I think the VAT stuff is a bit of a red herring.

With second hand goods wouldn't you only pay VAT on any profit? As I see this there is no profit, it gets sold, the account gets credited and VAT'll be due on any new stuff purchased form the account.

I would guess, Golfbidder would help the pro turn it over and it may suit some members and not others. The pro has a business to run and would presumably run it as he sees best within any agreements set out with the club. The members will decide if they like how he does business.

 

[thecraw]

yep you're right, I could have done any of them. But that isn't the point. This thread is about the pro of a private members club providing a service to the members. If we just want someone to run a retail operation purely for his benefit, we could get American Golf to run a franchise on site. TBH I really don't give 2 hoots about selling the putter, I may go back to it at some point in the future. My beef/gripe/whinge....call it whatever you want....is that this guy doesn't appear to want to provide a quality service to his members. If he just wants to shift lots of new hardware he should go work for AG.

The old pro was removed from post for not providing the required level of service, so far the new guy hasn't indicated that he will be any better.

Well, maybe your professional feels that he won't be offering the members best service by stocking 2nd hand golf clubs that may or may not sell. Just because you have a nice Scotty that you like doesn't automatically mean that their are other members who will see it and say I want to buy that.

The bottom line is its his choice.

Maybe your Pro feels his business is better suited to offering £10 0ff a new purchase of shoes and getting repeat business that way instead of stocking members cast offs!

 

[upsidedown]

Can see both sides of argument but wouldn't cut my nose off to spite my face. I'd still spend my money for it in his shop.

Pro was telling me today how he's been stitched up by a new member who ordered some new clubs but now wont pay for them cos he's got some others else where ....

 

[Foxholer]

At last I am at the bottom of this post. I note the usual suspects with there aggressive bull have had their very tipical say, I could write your opinions for you chaps, it's always the same miserable crap from the same miserable people, get yourself laid chaps, or are you too old and miserable?!

The OP is very clear on a few points, he wants £100 for his putter. He does not want paying in cash he wants credit. He wants to feel like a valid customer as his pro has been instructed to look after the members. NOT THAT HARD IS IT.

I have not even seen the putter and I am sure I could get £135/140 for it. The pro can tell the OP "sure my friend, I'll take it but cant pay you until its sold and it will be credit". He can then leave it in the shop for a month at £130, eBay it on a day when it's free to do so for £140+ P&P, make a profit and give the OP his £100 credit that he will go on to make a mark up on.

Here is the bit that will shock you... The OP will tell his mates "oh my guy in the pro shop really helped me out, he can help you with x y and z". The OPs mates will do some reshsfting or buy a club and they will tell there mates. What do you know... Jo schmo pro has a business, he is not just some fool club pro begging a living, he is a guy looking after his customers and his customers are looking after him.

No one wants to do business with someone who is not doing business, they are just doing you!

All this boo hoo about how tough it is to be a club pro is laughable, if they can not make a go of it then guess what, there is a que of others behind them ready to give it a go.

You will get custom if you deserve it, be affable, competitive and friendly.

I sell finance and no one is supporting me just because of some blind loyalty, I have to earn every sale, even if I sold to a company last month and sometimes I even have to do it for nothing.

Some really stupid uneducated replys in this post.

OP I would take my money else where too, only an idiot would turn down business at the moment, even if it just turned out to be turnover.

Question: so what are all these wonderful other things pros do for there club that we are not seeing?

So much wrong in this post - though some I agree with too.

Just remember the opinion/anus comparison.

I'll see if I can get a copy of the 'thanks but no thanks' note sent by the Pro I mentioned about the unpaid/cost tasks required. It was certainly put far better than I can off the top of my head.

If the OP is really that concerned, for both the Pro and the Club, then he should tell the Pro (and the club and the 'other' business) what he is going to do - and why.

 

[Deleted Member 1156]

If the OP is really that concerned, for both the Pro and the Club, then he should tell the Pro (and the club and the 'other' business) what he is going to do - and why.

Yep, that is fair comment and I should make a point of talking to him about it, if nothing else other than to get his view on the situation.

So, I'm assuming that everyone on here only buys brand new equipment, nothing 2nd hand??

 

[bobmac]

Yep, that is fair comment and I should make a point of talking to him about it, if nothing else other than to get his view on the situation.

You haven't spoken to him yet?

 

[chris661]

So, I'm assuming that everyone on here only buys brand new equipment, nothing 2nd hand??

Personally, yes I havent bought anything second hand all been new.

 

[northernshep]

I missed the bit on the OP not wanting money straight away. The club sat in the shop is fair enough really in my eyes if its there till he sells it as its the OP's risk. (there is the factor that a customer may buy this over a new one and the Pro loses put on that.)

The point I was making is that after years of working in a couple of industries where 2nd hand goods are common. One man's treasure and mint cond is another's battered piece of junk.

To the only buy new comment, I generally do only buy new, but as you can see from my sig I rarely change clubs.