• We'd like to take this opportunity to wish you a Happy Holidays and a very Merry Christmas from all at Golf Monthly. Thank you for sharing your 2025 with us!

Post Office - Horizon scandal

Well, where to start after listening to Andrew Parsons over the last two days? I’ll start with pinching from my final sentence of post#692, “yet another solicitor who’s lost sight of justice, focusing on the win at all costs.” Even when rock solid evidence was pointed out to him, he twisted words and pretty much never acknowledged a single point. He shifted blame to others so easily. His memory was laser sharp in many areas but the “couldn’t recall” was trotted out when some things were getting messy.

On a personal level, I found him quite arrogant, odious and thoroughly unpleasant. But that’s just my opinion.

Below is the vid from this morning, the second morning of his evidence. Sam Stein KC comes in part way through asking questions on behalf of the Core Participants. As usual, he’s not gentle. Worth dipping in for a listen.


Ref the post above, specifically the witness Andrew Parsons. News starting to filter through of replies from the PO to ongoing questions being asked by the Inquiry. Basically, the PO are pointing fingers at Parsons for a significant number of issues around litigation. As per my post I quoted above, the guy has a lot to answer for BUT… and it’s a big BUT!!! Parsons held a relatively junior position with one of the PO’s external legal teams when he first became involved in 2013.

Yes, he rose to a senior position and was front and centre in driving the PO’s response to litigation but there were countless prosecutions prior to his involvement. There’s a large element of deflection by the PO in pointing fingers elsewhere. There were senior, qualified legal professionals employed by the PO that are equally responsible.

Taken from a statement from the PO.


“Para 236. WBD, the law firm Womble Bond Dickinson, first became involved in advising POL in early 2013 when Andy Parsons was instructed to advise on letters before claim from Postmasters raising concerns about the Horizon system. He was then a 5 years PQE associate at WBD. He advised on the disclosure (or otherwise) of issues with Horizon in letters to Postmasters, despite the fact that he "didn't understand the nature of the error in hardly any detail", and advised on crucial wording in correspondence based on his understanding that it was normal for lawyers to "soften wording". He made "recommendations" to POL on his own initiative without instructions or without the "level of thought" required to understand the impact on disclosure in other matters.

Para 237. He remained POL's main external legal adviser in civil matters to POL until 2019 during which period he played a substantial role in shaping POL's strategy in relation to key responses to the emerging scandal (including the response to SSIR and the ICRMS). He was made a Partner in May 2016 (just weeks after proceedings in the GLO were issued), and thereafter had principal responsibility for the conduct of POL's defence in the GLO, sitting on the Postmaster Litigation Steering Group (PLSG) and attending some meetings of the Board Subcommittee (established in early 2018). This was despite having no previous experience of group litigation. [Andy Parsons] in turn delegated a number of tasks to a colleague, Amy Prime ("APr"), including the instruction of [Brian Altman KC] in relation to the criminal appeals, and liaising with POL to provide background to the pleading in the GLO. At this time APr was less than one year PQE.

Para 238. It was obviously a mistake for POL to rely on such an inexperienced legal adviser in APa, and, in turn, for him in turn to rely on such a junior colleague, in a matter of such significance to POL. Indeed, the absence of any tendering process for appointment as POL's lawyers in the GLO, or even any evidence at its inception there was anything more than a cursory consideration of instructing another firm of solicitors (and in any event no consideration apparently given to instructing a more senior partner), was an obvious error. It is now clear (and ought to have been clear to POL at the time) that [Andy Parsons] had neither the experience nor the judgement to provide POL with the depth of advice that the GLO required. Moreover, his involvement from a very junior stage of his career appears to have led [Andy Parsons] to overidentify with his client in litigation and to lose his ability clearly to assess issues of disclosure, evidence, strategy and costs. As a result, POL was deprived of legal advice which was truly objective.’”
 
Met Police begin interviewing senior executives, managers & PO investigators for the sole purpose of determining if perjury and conspiracy has been committed.

Met Police have added another crime to the list they are investigating.

Fraud by abuse of position (Section 4)
The defendant:
1. occupies a position in which he was expected to safeguard, or not to act against, the financial interests of another person
2. abused that position dishonestly
3. intending by that abuse to make a gain/cause a loss
4. The abuse may consist of an omission rather than an act.
 
Met Police have added another crime to the list they are investigating.

Fraud by abuse of position (Section 4)
The defendant:
1. occupies a position in which he was expected to safeguard, or not to act against, the financial interests of another person
2. abused that position dishonestly
3. intending by that abuse to make a gain/cause a loss
4. The abuse may consist of an omission rather than an act.
I don't want to nit pick on your excellent work on bringing this to us all here, but I hope you mean "they":)
 
I don't want to nit pick on your excellent work on bringing this to us all here, but I hope you mean "they":)

Yes, “they” would be the correct term but it should also read “the defendants.” It’s a cut & paste from a newspaper article.

Breaking down the four points.

1. The network director had a dual responsibility, i.e. to protect the business AND to create a climate in which the SubPostmasters made money for the business. By focusing on erroneously protecting the business under a false premise, they failed to support the SubPostmasters.
2. Abusing the position dishonestly will be harder to prove but if the defendants are proven to have deliberately omitted known facts about Horizon, e.g. Jarnail Singh & Gareth Edwards in the Seema Misra trial… allegedly…
3. May well be easier to prove as so many individuals were bonused on monies (falsely) recovered.
4. There’s a field day to had over deliberate omissions, the most recent one to surface being the withholding of the Swift Review from the board. The failure to Disclose evidence from the defence teams is a separate charge but if the net result is monies falsely gained by withholding…
 
 
 
As the PO recently produced its annual accounts, various journalists have focused on the Statutory Accounts, including the Ernst & Young independent auditor’s reports going way back.

Ernst & Young’s audit in 1999 reported a number of data corruption issues around lost transactions. Bearing in mind this was in the first year of Horizon, who reported these issues to Ernst & Young as they compiled their audit report? Shock! The PO reported these issues which, in later years, they refused to accept.

SubPostmasters were reporting issues to the PO IT desk who were dealing with each issue in good faith as well as reporting the issues to Fujitsu and to senior management. To all intents and purposes, the relationship between the PO and the SubPostmasters was quite healthy in 1999.

What changed, and when did it change?

Apologies but I’m relying on dodgy memories from Inquiry sessions from around March/April time. Around 2000-2001, following a discussion between the PO’s projects director, David Miller, and its CEO a decision was made to be circumspect with what they shared with Ernst & Young as it might lead to the Statutory Accounts not being accepted.

Following on from that, and reported during one of the Inquiry sessions, senior management took onboard the mindset of ‘the computer is never wrong.’ Subsequently, this was extrapolated out to if the computer isn’t creating the discrepancies it must be the SubPostmasters. And so the train left the station and careered out of control.
 
An unexpected ‘loss’ for a number of SubPostmasters who have settled their compensation claims.

As you can imagine a number of SubPostmasters who were prosecuted subsequently lost their home as a consequence of having to pay the PO some very large sums. Many sofa surfed before renting. For some it was private landlords, others it was with housing associations and some it was council owned accommodation.

Unfortunately for some of those who are renting via some of the housing association schemes the association has rules around the limits for how ‘wealthy’ you can be to qualify for one of their homes. A number of ex-SubPostmasters have been notified that their compensation takes them above the permitted savings allowed for them to live in an association house.

In many cases they are having to leave their home, their friends and the immediate area they know. In several cases the ex-SubPostmasters can’t afford to buy a house in the area they’ve lived in for many years.

Another kicking for some SubPostmasters?
 
I went in to our local sub-office this morning a was asked to wait a few minutes whilst an engineer finished installing a new 'system'. They didn't seem to know what it was.
 
An update in the Law Gazette about the Solicitor’s Regulation Authority, and its ongoing investigation into the solicitors involved in the PO scandal. Over 20 solicitors, including firms are under investigation.

A couple of points from the article.

  • Solicitors behaviour at the Inquiry, and in support of the Inquiry is included in the investigation. Sounds like someone at the Authority is unhappy.
  • The Bar Standards Board are also investigating the conduct of the barristers who represented/advised the PO.
 
A comment from the Bar Standards Board;

“We do not consider the evidence we have seen to date indicates that any members of the Bar present an ongoing risk to the public that requires the BSB to act immediately. However, it remains the case that should such evidence emerge then we would consider taking more immediate regulatory action.”

Maybe they missed Lord Grabiner’s session at the Inquiry with Jason Beer KC.
 
The PO frequently used ‘Legal Privilege’ to bury documents they did not want defence teams to see, citing commercial confidence. However, as the Inquiry reviews those documents, all of which are available for all to see on the Inquiry’s website, it would appear that the PO was abusing ‘Legal Privilege.’

Conspiracy to Pervert the course of Justice; the PO, by making conscious decisions to withhold those documents under very questionable circumstances……. Draw your own conclusions.

As an aside, the judiciary are also coming under scrutiny for granting ‘Legal Privilege’ far too easily. It is the presiding judge that grants the application for ‘Legal Privilege’ yet often doesn’t understand the documents in front of them, assuming they even reads them.

One of the recommendations expected from the Inquiry is that how the applications for ‘Legal Privilege’ are reviewed needs to be addressed.
 
Another Conspiracy to Pervert…? More dots being joined up…?

Jo Hamilton, an ex-SubPostmaster from Hampshire, was convicted of false accounting around 2006. Her case was portrayed in the Mr Bates ‘v’ the Post Office drama last year, and she was one of the high profile litigants against the PO.

She was suspended from her position as SubPostmaster whilst an investigation was conducted into the shortfall of £36,000.

But where does Conspiracy to Pervert the Course of Justice by the PO figure into the original prosecution? As part of the case file the PO created for any investigation there was a (front page) list, index, of all documents in the file. Not only was it a list of documents, it was a tick list of the documents that should be in the file. On that list was the PO Security Team’s report, including the technical report from Fujitsu.

As the case report went around the relevant depts within the PO the Security Team’s report was listed BUT then it disappears from the list of documents. However, there’s an email trail discussing the report that says there was no evidence of theft by Jo Hamilton.

It could be argued that the document list has a typo, and that document should still be listed, but if that was the case the report would still be in the file… Missing the document title off the index could have occurred, but removing the report from the case file too? Conspiracy…?

As an aside, Jo Hamilton paid £36,000 to the PO. The first compensation offer was £11,000. The redress scheme that came in late last year offered £600,000 as a full and final payment but still had the option to push for more. I have a vague recollection that Jo Hamilton accepted the £600,000 rather than push for more.

I used a compound calculator to extrapolate 19 years of ‘missing’ salary, and 19 years worth of interest on top of the £36,000 Jo Hamilton paid the PO + the principle sum. And using Zoopla/Rightmove I got a ballpark figure for the loss of the business. Add in the legal costs and expenses… if you double the £600,000 you are starting to get warm. And that’s without the compensation for all the heartache & stress.
 
Another Conspiracy to Pervert…? More dots being joined up…?

Jo Hamilton, an ex-SubPostmaster from Hampshire, was convicted of false accounting around 2006. Her case was portrayed in the Mr Bates ‘v’ the Post Office drama last year, and she was one of the high profile litigants against the PO.

She was suspended from her position as SubPostmaster whilst an investigation was conducted into the shortfall of £36,000.

But where does Conspiracy to Pervert the Course of Justice by the PO figure into the original prosecution? As part of the case file the PO created for any investigation there was a (front page) list, index, of all documents in the file. Not only was it a list of documents, it was a tick list of the documents that should be in the file. On that list was the PO Security Team’s report, including the technical report from Fujitsu.

As the case report went around the relevant depts within the PO the Security Team’s report was listed BUT then it disappears from the list of documents. However, there’s an email trail discussing the report that says there was no evidence of theft by Jo Hamilton.

It could be argued that the document list has a typo, and that document should still be listed, but if that was the case the report would still be in the file… Missing the document title off the index could have occurred, but removing the report from the case file too? Conspiracy…?

As an aside, Jo Hamilton paid £36,000 to the PO. The first compensation offer was £11,000. The redress scheme that came in late last year offered £600,000 as a full and final payment but still had the option to push for more. I have a vague recollection that Jo Hamilton accepted the £600,000 rather than push for more.

I used a compound calculator to extrapolate 19 years of ‘missing’ salary, and 19 years worth of interest on top of the £36,000 Jo Hamilton paid the PO + the principle sum. And using Zoopla/Rightmove I got a ballpark figure for the loss of the business. Add in the legal costs and expenses… if you double the £600,000 you are starting to get warm. And that’s without the compensation for all the heartache & stress.

Awake through the early hours, so had a trawl back through the thread.

It’s amazing how the dots join up.

See post #706 about Jo Hamilton’s “no evidence” was even spotted by Second Sight.
 
A different Fujitsu technical expert, pre-Gareth Jenkins…

The SubPostmaster from Callendar Square, Falkirk was one of the early prosecutions by the PO. The technical expert at that trial was Anne Chambers, an engineer at Fujitsu. During her evidence to the court she told of a known bug in the Horizon system that had been causing balance discrepancies for a number of years in a number of branches. This became known as the Callendar Square bug.

How did the PO respond to having the Fujitsu engineer weaken their case? Jarnail Singh, senior solicitor at the PO, asked Fujitsu for a different expert, specifically saying that he didn’t want Anne Chambers, he wanted someone who would say x,y,z. And, foolishly, it’s all in an email string that Singh sent to his boss.

Let’s not forget, it was Singh that received an email from Jenkins in which it detailed 2 bugs in Seema Misra’s terminal. He received that email 4 days before Misra’s trial started. It was never Disclosed, and Misra was found guilty. She gave birth to her son in prison.
 
Don’t forget that Singh never saw the email, despite the fact that it was saved to his hard drive minutes after he received it and then printed out on his printer.
His denial of ever seeing it is one of the worst lies in the whole enquiry, wonderfully exposed by Jason de Beer.
 
Below is a short clip, 15 mins, of a Commons Select Committee meeting with Nick Read, PO CEO, and several directors in which they are questioned about the wrongful payment of part of their annual bonus.

The element of the bonus scheme in question is that all the evidence requested by Sir Wyn’s Statutory Inquiry had been forwarded to the Inquiry on time. And the evidence that it had been delivered was a sign off by Sir Wyn.

First of all, once the Inquiry was upgraded to a Statutory Inquiry that bonus element became inappropriate. Secondly, far from all that evidence being delivered, and delivered on time, Sir WYN has formally censured the PO on several occasions for not delivering as requested. In fact, the Inquiry had not been able to start two of its phases on time because the requested evidence hadn’t been provided by the due date.

The MP then asks how the wrongful sign off had occurred and who signed it off. Nick Read waffles about how numerous people have missed it but doesn’t say who signed it off. The second director questioned about it basically reiterates Read’s reply, and doesn’t say who signed it off. Amanda Burton, who is questioned last on the vid, headed up the remuneration committee in overall charge of bonus payment authorisations and will absolutely know who signed off that element of the bonus.

Drum roll…. How bizarre! The HR director who was on maternity leave signed it off. Amanda Burton was providing maternity cover for her.

As an aside, the directors have had to repay that element back to the PO. Nick Read, reportedly, repaid almost £125,000 back, which was 25% of his bonus. Fancy being paid £125,000 just because someone has been given a list of documents that need to be sourced and sent out by a particular date.


 
Top