Tashyboy
Please don’t ask to see my tatts 👍
So as I have previously mentioned another G max iron of mine has been away to have a weight refitted/ glued in. I sent it about 2 weeks before the OF/ WS meet. The Thursday before the meet I called into the club shop and the reply to my “ is it back,how long will it be“ was “ not long”. Now in my world, not long is not a time scale. So I called Ping who would not discuss my case but said “ the pro at my club can call and we can tell him, which he knows that anyway”. He never called.
Last Thursday I asked in the club shop if it is back, it was not and I was told ” it not be long now”. I once more called Ping and they told me it would be back the day after. It indeed turned up and the shop rang me to say it was ready for collection.
I called in today to pick it up and was told “ That’s £15”. I asked what for as its free repairs.It’s for Postage and package I was told. I explained this is at least the 3rd time but am sure it’s the 4th time Ave sent a club off and never been charged. “ well that’s what they charge us”. Bottom line I was seething. I told the lad in the shop to keep it and to tell the pro am not Impressed one bit. I came out of the shop and called Ping at Gainsboro. I told them the situation and once more they were reluctant to talk to me. I asked why am I being charged £15 P and P, bottom line and without saying in a straight manner. They don’t charge P and P. I had steam coming out of my ears.
suffice to say my round was rammel.
At the end of my round I am literally lobbing my clubs in the car and who walks by. The club pro. I asked him “ why am I being charged £15”. He replied because that what Ping charge us. I informed him that I had spoken to Ping and they had told me they charge nowt. He said “ he will waive the charge and pay it himself”. I told him I would be contacting Ping again, at which point he suggested “ don’t bother as they won’t tell you owt”.
Well on the way home I called again. I asked what’s going on re the charge. Again they would not kinda discuss my case but did say that “ should my clubs be old one day then they may charge for repair, but at the moment no and no charge for P and P”.
So I now have the situation that Ping tell me one thing in a round about way but without being direct, the club pro tells me something else. And I the customer is sat in the middle seething.
I don’t know whether it’s because after spending a small fortune on a driver, three wood, hybrid and Irons that Ping won’t talk straight to a customer that bogs me off.
Or a club pro that try’s to shaft me for £15.
Come what may, the next person who suggests supporting his local pro will not be getting a like off Tash.
Last Thursday I asked in the club shop if it is back, it was not and I was told ” it not be long now”. I once more called Ping and they told me it would be back the day after. It indeed turned up and the shop rang me to say it was ready for collection.
I called in today to pick it up and was told “ That’s £15”. I asked what for as its free repairs.It’s for Postage and package I was told. I explained this is at least the 3rd time but am sure it’s the 4th time Ave sent a club off and never been charged. “ well that’s what they charge us”. Bottom line I was seething. I told the lad in the shop to keep it and to tell the pro am not Impressed one bit. I came out of the shop and called Ping at Gainsboro. I told them the situation and once more they were reluctant to talk to me. I asked why am I being charged £15 P and P, bottom line and without saying in a straight manner. They don’t charge P and P. I had steam coming out of my ears.
suffice to say my round was rammel.
At the end of my round I am literally lobbing my clubs in the car and who walks by. The club pro. I asked him “ why am I being charged £15”. He replied because that what Ping charge us. I informed him that I had spoken to Ping and they had told me they charge nowt. He said “ he will waive the charge and pay it himself”. I told him I would be contacting Ping again, at which point he suggested “ don’t bother as they won’t tell you owt”.
Well on the way home I called again. I asked what’s going on re the charge. Again they would not kinda discuss my case but did say that “ should my clubs be old one day then they may charge for repair, but at the moment no and no charge for P and P”.
So I now have the situation that Ping tell me one thing in a round about way but without being direct, the club pro tells me something else. And I the customer is sat in the middle seething.
I don’t know whether it’s because after spending a small fortune on a driver, three wood, hybrid and Irons that Ping won’t talk straight to a customer that bogs me off.
Or a club pro that try’s to shaft me for £15.
Come what may, the next person who suggests supporting his local pro will not be getting a like off Tash.
?
