PJ87
Journeyman Pro
Last Wednesday I was on my bank and I've noticed for ages I have 2 direct debits for my club. One always takes the cash the other was set up never has. So I cancelled it (been member since Feb 2020)
Tuesday just gone I got this email out the blue
"It has been brought to my attention that you have cancelled your DD for your 7 Day Golf & Country Club Membership
We hope this is just an oversight and look forward to hearing from you ASAP to authorise the reactivation of your DD.
Please Note: The contract you agreed and signed states:
Golf Membership is an initial commitment from the date of joining until the following 1st July and annually thereafter to the 1st July each year, in the chosen category of membership.
Please email me to authorise reactivation of your Direct Debit.
Many Thanks"
Tone got my back up a bit.. but just pointed out 2 direct debits so cancelled the unused. The person emailed back
"There must be some sort of mix up, the account you have cancelled is the one that we draw the subs from.?"
So I just simply said I'm postive that what I've done is correct. If it doesn't come out on the 5th I'll make a payment and set one up again
What happens today? Ofc it goes out as normal so send a screen shot to the email
Not even bothered to reply
Tuesday just gone I got this email out the blue
"It has been brought to my attention that you have cancelled your DD for your 7 Day Golf & Country Club Membership
We hope this is just an oversight and look forward to hearing from you ASAP to authorise the reactivation of your DD.
Please Note: The contract you agreed and signed states:
Golf Membership is an initial commitment from the date of joining until the following 1st July and annually thereafter to the 1st July each year, in the chosen category of membership.
Please email me to authorise reactivation of your Direct Debit.
Many Thanks"
Tone got my back up a bit.. but just pointed out 2 direct debits so cancelled the unused. The person emailed back
"There must be some sort of mix up, the account you have cancelled is the one that we draw the subs from.?"
So I just simply said I'm postive that what I've done is correct. If it doesn't come out on the 5th I'll make a payment and set one up again
What happens today? Ofc it goes out as normal so send a screen shot to the email
Not even bothered to reply