Old Skier
Tour Winner
Interesting change I had to perform for a member. One round, at an away course, had been entered twice. Once using her gross score and one using her net score. This pulled her handicap index down significantly. I checked the CONGU version of ClubV1 to confirm this was the case. Obviously human error. I deleted the incorrect low round. Her index went from 11.9 to 13.6.
The manual sync between ClubV1 and the CDH Dashboard was quick, and gave the message that a change took place.
That all worked very well I thought. HowDidIDo, on the other hand, still has her old, unadjusted Index. That is 2 of my members now who's index is wrong on HDID. For any club playing acceptable rounds at the moment, HDID will soon become worse than useless.
Have you tried emailing HDID, email shown on V1 chat if you go on it. I get the feeling that HDID might become redundant with the EG App and your EG registration record doing a similar thing.