WHS & ISV Issues (Please post only if you are a handicap secretary or involved in admin at your club)

nickjdavis

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WHS Direct. Happens all the time. I have to manually reduce the gross score myself. I think this was raised by one of you in the early days

might have been me when I was lamenting the fact that initial cards for handicap hadn't been included in a players WHS scoring record. I had raised it with the folks at the WHS and they told me that the system never takes in the first 2 scores for new members because the system needs a handicap to be able to store the scores. Utter nonsense...especially as it's not taking in any of the first THREE cards for handicap.

The irony is that for all these historical scores that have been uploaded to the WHS from CDH....there is no hole by hole score data....you log in to your account and click on any of your scoring records and it has no scores listed for each hole...just an adjusted gross score. Wouldn't take any effort at all for the WHS to include the missing scores to help flesh out players scoring records.
 

Swango1980

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I've noticed you can't get your CDH ID from howdidido anymore. So, have just had one member text me saying he didn't know what it is, can't get it from howdidido anymore, and needs it for logging into WHS. I can see this being the start of hundreds of texts wanting to get CDH ID
 

nickjdavis

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I've noticed you can't get your CDH ID from howdidido anymore. So, have just had one member text me saying he didn't know what it is, can't get it from howdidido anymore, and needs it for logging into WHS. I can see this being the start of hundreds of texts wanting to get CDH ID

Cant see it on Masterscoreboard either. Expect I will be seeing an influx of emails as well.

Also can no longer print off your own handicap certificate and there doesn't seem to be an option in the WHS to do this....so that's a bit more unnecessary work this system will generate for us. Also Masterscoreboard has a message saying it cannot publish handicap lists due to "regulations". Players cannot even see their own index.
 
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I've noticed you can't get your CDH ID from howdidido anymore. So, have just had one member text me saying he didn't know what it is, can't get it from howdidido anymore, and needs it for logging into WHS. I can see this being the start of hundreds of texts wanting to get CDH ID

I can see my CDHID when logging on to HDID just now. That along with my new HI, which is the same as it's showing on the EG WHS portal. So hopefully something that is just still updating in the background for you!
 

Swango1980

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I can see my CDHID when logging on to HDID just now. That along with my new HI, which is the same as it's showing on the EG WHS portal. So hopefully something that is just still updating in the background for you!
O yeah. It used to be on the menu screen "Handicap". Looks like it is now shown under your Profile
 

Swango1980

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I have created a New Member on the WHS Portal. I have entered his 3 scores, and it has given him an Index of 33.8.

Question is, if he was to enter a competition run through ClubV1, how does Club V1 know how to link his score to the correct person on WHS? I cannot see an option on Club V1 to link him with the new CDH number (Membership Number) I created on WHS, just an option to manually type his Index.
 

Old Skier

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I have created a New Member on the WHS Portal. I have entered his 3 scores, and it has given him an Index of 33.8.

Question is, if he was to enter a competition run through ClubV1, how does Club V1 know how to link his score to the correct person on WHS? I cannot see an option on Club V1 to link him with the new CDH number (Membership Number) I created on WHS, just an option to manually type his Index.

Thinkni saw a sync button on V1, I’ll have a look around in between the cricket.

One question, why are you doing it by the dashboard and not your ISV?
 

IanMcC

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I've noticed you can't get your CDH ID from howdidido anymore. So, have just had one member text me saying he didn't know what it is, can't get it from howdidido anymore, and needs it for logging into WHS. I can see this being the start of hundreds of texts wanting to get CDH ID
There is a report function on the WHS Dashboard. Go to member handicap listing, and you can get all members CDH number and Handicap Index. Download the report and mail it to members. Simples.
 

Old Skier

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I have created a New Member on the WHS Portal. I have entered his 3 scores, and it has given him an Index of 33.8.

Question is, if he was to enter a competition run through ClubV1, how does Club V1 know how to link his score to the correct person on WHS? I cannot see an option on Club V1 to link him with the new CDH number (Membership Number) I created on WHS, just an option to manually type his Index.

When your in the members records go to

Club V1 scoring record

Hit the plus button

is that what your after.
 

IanMcC

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A good fun report to look at is the Handicap Comparison Report. We have a guy who only has 3 acceptable scores in. He was a bandit though. His CONGU handicap was 11.2. Handicap Index now 0.3 :D
Conversely, we have a lady member who used to be off 36.7. HI now 46.9.
 

IanMcC

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The CDH numbers were listed on the old Members Handicap printouts that we used to pin up religiously on the wall of the locker room. I dont see the difference between that and an email.
 

Swango1980

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There is a report function on the WHS Dashboard. Go to member handicap listing, and you can get all members CDH number and Handicap Index. Download the report and mail it to members. Simples.
It's not that simple, when you want members to be able to get it themselves. Because it doesn't take them long to misplace that e-mail. As most are used to using howdidido (competition players anyway), it makes things much easier for me.
 

IanMcC

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It's not that simple, when you want members to be able to get it themselves. Because it doesn't take them long to misplace that e-mail. As most are used to using howdidido (competition players anyway), it makes things much easier for me.
Where exactly is the hyperlink on HDID to see a Handicap cert? Under handicap, mine only says my index and 'No History Available'.
 
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