Where do I stand legally?

[Oddsocks]

For Christmas the girlfriend purchased me a pair Adidas power grinds, as they were such good value @ £49.95 a set I purchased a second set. So with one black and one white I thought I was sorted for shoes for 2012.

Today I wore the blacks for the first time and after 9 holes I had to change back into my old fj sports as my feet were killing me, not through poor fit but due to a rather thin insole meaning alot of preasure was going through the balls of my feet. In my opinion the insoles are just not thick enough around the areas above the spike mounts.

Now one set is brand new boxed and unworn, but one set have been worn for 9 holes before I simply couldn't wear them any longer. The question is where do I stand legally on the worn pair and a refund?

 

[brendy]

Go to a shoe shop or pharmacy OS, for a couple of quid you could buy a better pair of insoles?

 

[Mr_T]

are they noticeably worn? not really sure to be honest but even if they say they can't refund them fully you could try to at least get them to partially refund or give oyu store credit or something

 

[chris661]

I would imagine nowhere, unless the shoes are unfit for purpose not just uncomfortable its tough.

You could always try the old I got these as a present can I get store credit against a different pair trick.

 

[wull]

i think a thicker insole should sort them out.........

i'm amazed these were released with such a poor insole,maybe you've got dodgy feet

 

[Andy]

Why should you get a refund after wearing them?

Would you appreciate buying a pair of shoes tagged as new but somebodies sweaty feet had been in them? 1 hole or 9 makes no difference.

Buy new insoles or sell them.

 

[Oddsocks]

My point is more that I've worn reebok, Nike, fj shoes and non are as bad as these, even my 35 quid budget reebok were so much better, I'd honestly say the insoles are just simply not thick enough, ie not fit for intended purpose. I could understand if they were 3/4 months old, but I shouldn't have to replace insoles in brand new shoes!

 

[Naybrains]

Edit your post. Then post them in the for sale section

Joking aside, really depends where you bought them, I know I could take them to my pro and he'd sort something out for me. Probably pull a seem open on them or summit then send them back to tmag!

 

[HomerJSimpson]

Not sure there will be any recourse legally as I can't see there is a defect. Just because the insole is thin doesn't make it unfir for purpose. Get a pair of thicker insoles

 

[Oddsocks]

They come from ag. I know it's not their issue as they are only an agent, but I'm sure there is something in eu trading laws that states a customer who is not happy with a purchase has rights, not sure how it stands with used product though

 

[DaveM]

Depends where you got them. from a shop or online. Also how long you have had them. If got online you have 30 day refund return on them, its part of the online protection laws. Only the new unused ones not the worn ones. Sorry you cannot claim unfit for purpose just because the insole is thin. It would have to be a defect in the making of them??. If you got them from a shop you should get a refund on the new pair if you explain the problem. But they dont have to. Same as said about the worn ones though sorry.

 

[john0]

Ive got a pair of these and they are fine, u must have soft skin like a girl

 

[bladeplayer]

They come from ag. I know it's not their issue as they are only an agent, but I'm sure there is something in eu trading laws that states a customer who is not happy with a purchase has rights, not sure how it stands with used product though

There is OS but theyr has to be a manufacturing defect or they do not do the job they were designed to do , also they must be returned in the condition the were recieved in the origional packaging etc .. think the 1st option would be to try the thicker insoles then if that doesnt work email the manufacturer , mind you they will probably tell you your contract is with the selling agent ... after all that your option is consumer affairs , at this stage you have probably have spent more time and effort than the shoes are worth tho . bring back and change the new pair you got , stick a notice up in the clubhouse & sell the worn ones for as much as can get for them .

 

[Iaing]

As has already been said I don't think that you've any rights to a refund although, as a goodwill gesture, the retailer may offer one.

Barring this, get some insoles.

 

[thecraw]

Just man up. Simple. Big girls blouse.

Stop using talcom powder and baby oil on your feet and firm up your slabs of meat.

 

[Bash]

If it was me and I just found the shoes uncomfortable, but couldn't claim any defect, I would put it down to experience and not use that manufacturer any more (My last 10 or so pairs of shoes have all been Footjoys as whatever model I have bought have always been so comfortable (and they go up in "1/2" sizes).
I'm too lazy, but you could try writing a letter of dis-satisfaction to adidas to their customer relations dept and see if there is any response. You may even find they send you a voucher towards the purchase of another pair of shoes (or a voucher for a more expensive pair). Maybe worth a go

 

[Smiffy]

My point is more that I've worn reebok, Nike, fj shoes and non are as bad as these, even my 35 quid budget reebok were so much better, I'd honestly say the insoles are just simply not thick enough, ie not fit for intended purpose.

So buy a pair of thicker insoles (as others have said!). They'll cost you peanuts and will most probably be more comfortable than if Adidas had fitted decent ones in the first place. I always buy Footjoy shoes because I know they will fit me. I've bought a pair of Adidas in the past that didn't, along with a pair of Nike that didn't. Solution? I sold both pairs and won't buy Adidas or Nike shoes again without trying them on first. Simple really.

 

[DCB]

This is another of the posts that keeps a smile on my face I'm afraid. It's almost as good as the one where someone smashed their driver off a wedge at the range and wanted to return it to the manufacturer.

It's quite simple really. You bought golf shoes, you wore them out on the course, they don't fit your feet and are uncomfortable.

Caveat emptor.

 

[Smiffy]

This is another of the posts that keeps a smile on my face I'm afraid. It's almost as good as the one where someone smashed their driver off a wedge at the range and wanted to return it to the manufacturer. It's quite simple really. You bought golf shoes, you wore them out on the course, they don't fit your feet and are uncomfortable. Caveat emptor.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ What he said

 

[AmandaJR]

I bought a pair of gel forefoot insoles which have really helped my sore feet - my padding there is a bit thin !

They are designed for those that wear high heels !! Work perfectly well though - Tesco have their own brand for £3 a pair.