Sportsdirect

[Fish]

Actually, a small claims court cost is maximum £100 to file, but a warning letter informing SD that you will pursue a small claim case is enough for them to buckle as it's too expensive to run a court case for a big company rather than just settle. Win win.

Maybe, depends how much you've spent. My shoes £60 so clearly not worth it. They will lose more in bad publicity

Minimum £40 to lodge I believe but more importantly, you can't claim the costs back in small claims.

 

[lukeysafc100]

The retailer is responsible for the 1 year manufacturer warranty. You are correct.

 

[lukeysafc100]

I bought trainers from sports direct for the gym.. the girl on the till told me that I wouldn't be able to return them if I didn't like them I would only get store credit in that event

That's their policy , think it's actually within their rights to do so.

When shops struggle first thing they cut back on is their returns policy's

You should get a free 28 days refund policy. Providing the product is free from defect and has not been used.

 

[Orikoru]

You should get a free 28 days refund policy. Providing the product is free from defect and has not been used.

Yes but their refunds are in store credit, not cash. That's what he's saying.

 

[jim8flog]

I realise that SoG says that the seller is responsible but if you have had no joy with them have you tried contacting the manufacturer direct? After all it is their product reputation at risk.

 

[jim8flog]

You should get a free 28 days refund policy. Providing the product is free from defect and has not been used.

That policy is up to the company to provide. There is no legal requirement for the company to give it.

Even some of the big companies do not give it in their 'retail outlet stores'. Eg Marks and Spencers in Street.

 

[mashleyR7]

I bought trainers from sports direct for the gym.. the girl on the till told me that I wouldn't be able to return them if I didn't like them I would only get store credit in that event

That's their policy , think it's actually within their rights to do so.

When shops struggle first thing they cut back on is their returns policy's

It's been their policy from the day they opened.

 

[doublebogey7]

Maybe, depends how much you've spent. My shoes £60 so clearly not worth it. They will lose more in bad publicity

If these shoes came with a 12 month guarantee, have you not contacted the manufacturer?

 

[Tashyboy]

Been up to the main warehouse in Shirebrook today. Got a couple of pairs of srixon gloves and some running shorts.

went across the rd to Ashley's new " brands Maxx" shop. A cheap imitation to TK Maxx. God it is wall to wall crap.

 

[doublebogey7]

The retailer is responsible for the 1 year manufacturer warranty. You are correct.

Sorry but you are wrong.The responsibility for any guarantee lies with the issuer, in this case the Manufacturer.

 

[Deleted member 21784]

I need to get myself removed from their emails.. (direct golf part that is)

saw a hat I really liked look off.. only £8! bargain but £5 to deliver to store so though id just go to my local direct golf as its on my range

£17 for the hat in the store I asked if that was right as £8 online they matched it but said they had to match the £5 delivery... so £13

wow.. how misleading with their pricing

cant return it either lol lucky I wanted the hat

 

[Face breaker]

Bought 2 mizuno gloves t'other day for 11 quid...

 

[SwingsitlikeHogan]

Wonder if Mike Ashley thinks the fall in the value of the £ since the Brexit vote is a good thing?

http://www.telegraph.co.uk/business/2017/07/20/sports-direct-hires-new-finance-boss-profits-plunge/

 

[Oddsocks]

I buy tee's and a specific sock from there ... that's it!

Their customer service is an absolute joke which has been experienced on multiple occasions

 

[wrighty1874]

I got two Puma tee shirts and a pair of Kappa trainers for £28 today from SD. The girl at the till was very obliging, no complaints here.