Foxholer
Blackballed
It was going so well until the bold bit!There is no silver bullet but there are a few things to look at. Firstly, teacher training. A good teacher will control a class, no matter what the pupils are like. There have always been naughty kids yet somehow we can all remember teachers that would hold a class in their hand. We need that knowledge of how to do it to be spread throughout. Hard to do as for some it is not their nature to be commanding, not threatening but commanding.
You need a head teacher that enforces a good culture within the school. They need to have rules, enforce them, back the teachers. Teachers and pupils then know exactly where they stand, there are no weak lines to push against.
Pupils, as MiB pointed out a lot of problems now occur due to the breakdown of the family, a lack of positive family role models. If a school is in an area where this is prevelant then they are likely to encounter more issues. At this point the school needs a good welfare dept. They can help the kids in trouble, find out what the problems are, see what can be done for them, engage the parents (if the parents want to be engaged) If you ever watched the Educating Yorkshire programme that school was in a problem area but had a great welfare section. The ladies in there knew the home problems of the kids, tried to help them and keep them in school. Every naughty kid had a story, a reason why they did what they did. Most of them were sad stories, they needed help, hope, a reason to learn not a whack. Obviously some kids are plain horrible, get them out of the system and leave the other kids to learn.
There is more than the above, it is complicated, but it is a start.
Btw. My ex was one of those teachers (ended up as a Deputy Head) who could spot the kid(s) that simply needed a hug and was quite capable of doing so. And at 5'4 in high heels, she could also reduce big, gangly bullies to jibbering wrecks within 15 seconds!