I bought today.....

Do people, under the current circumstances, expect the same service as normal?

Is that reasonable?

Would think people might realise there are challenges in the supply chain right now and manage expectations accordingly.

Or maybe we all have too much time on our hands and can't understand others might have less?

Complaining publicly is a little uncouth. Unless you have the whole picture, and all of the facts, you are likely slandering a business and impacting potential sales.

Is that morally right?

Granted there are always extremes and, in some cases, people are genuinely let down.

But not to the extent you see the complaints on this forum at the moment.

I've never seen such levels of complaining about service before the C19 shenanigans.

Not aimed at anyone personally, just a general observation about the direction this thread has taken in the last 8 weeks.
 
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Morning

I'm in the market for a new rangefinder..the Bushnel V5 shift. It seems to be £359 at most places, but with a 5% discount code at ClicGolf I've got it down to £341.05.

Thought I'd ask if anybody could better the 5% code I found and get it down any more than that??

Thanks is advance!
 
A second hand TM M2 3 wood from golfbidder. Got to be said, their service is superb. I’m PXing another club, they pay for the p&p and arrange for UPS to collect it from my house.

I don’t always use them because they’re a touch more expensive, but you definitely get what you pay for.
 
Do people, under the current circumstances, expect the same service as normal?

Is that reasonable?

Would think people might realise there are challenges in the supply chain right now and manage expectations accordingly.

Or maybe we all have too much time on our hands and can't understand others might have less?

Complaining publicly is a little uncouth. Unless you have the whole picture, and all of the facts, you are likely slandering a business and impacting potential sales.

Is that morally right?

Granted there are always extremes and, in some cases, people are genuinely let down.

But not to the extent you see the complaints on this forum at the moment.

I've never seen such levels of complaining about service before the C19 shenanigans.

Not aimed at anyone personally, just a general observation about the direction this thread has taken in the last 8 weeks.

Maybe not the same service as normal, but I would at least expect the orders to be correct.
Too many examples, but include:-
1. A pair of shoes arriving with 2 right feet ?!!
2. A 5 wood received instead of a 3 wood ?
3. Shirts received wrong sizing and colours ?

There are many more examples of horrendous stories about Golf Depot. These are not slanderous, they are FACT!

Personally, I have never used Golf Depot and have no plans to based on the terrible experiences reported on here ?
 
No typo, last week a load of people on twitter were moaning because the latest Fred Perry ad only had black people in it, seemed to trigger a few for some reason.
Ah. Mostly give twitter the swerve nowadays. A platform that's even worse than faceache

Which is some achievement.

Thanks for explaining.
 
Maybe not the same service as normal, but I would at least expect the orders to be correct.
Too many examples, but include:-
1. A pair of shoes arriving with 2 right feet ?!!
2. A 5 wood received instead of a 3 wood ?
3. Shirts received wrong sizing and colours ?

There are many more examples of horrendous stories about Golf Depot. These are not slanderous, they are FACT!

Personally, I have never used Golf Depot and have no plans to based on the terrible experiences reported on here ?
There are also examples of people getting great bargains too.

Irrespective of that, I just don't like people taking to public platforms to air a private dispute.

Beezerk's two right shoes is forum gold though ???
 
I've now taken the issue up with eBay/PayPal.
A sensible approach.

All I'm saying is, if I buy something from a retailer, and think either the product or the transaction is flawed, I'll take it up with them.

If you get no response, resolve in line with your consumer rights.

People have no way of knowing if an issue is a genuine mistake if they don't resolve with the other party.

Assuming the worst and calling the other party out in public is either naive, immature, lazy, selfish or malicious.
 
With all this talk of poor communication from retailers I thought I'd give a shout out for Golf Sidekick, the YouTube channel based in Malaysia.

I ordered a pitch mark repair tool from them at the end of March and had two confirmation emails straight away.

Unfortunately with various lockdown issues they've not been able to ship but in the meantime I've had 5 emails from Matt the site host updating me on the current state of play, the last to say that they'd sourced a new shipper and my parcel should be on it's way shortly.

I'm impressed with the very friendly and caring service.
 
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