Electric trolley

[ExRabbit]

A lot of people always seem to be able praise GoKart's customer service which would be worrying.

Not worrying at all - I've had my GoKart since 2011 and have only had to contact them a few times about a problem, and they have always been fantastic in resolving it both in terms of telephone manner and speed of resolution.

For example - I had a problem with my front wheel bearings which had worn out - I played winter league on a very muddy clay-based course, so it got clogged up a lot, and I needed new bearings when it went in for a service, but the bearings were still under warranty. They sent it back with two extra sets of bearings - just in case.

 

[2blue]

A lot of people always seem to be able praise GoKart's customer service which must be very reassuring.

Sorted that for you.

 

[D-S]

I have a Powakaddy CT6, and it's doing my head in. Little stones keep getting trapped in the battery latch. Get to the end of the round and you can't get the battery out, and you're flipping the trolley upside down trying to remove the stone lol. Look elsewhere, and also, it's really not worth £750, and after 3 months, it's already starting to sound rattly.

My wife and I have had CT6s now for about 3 years - no problems, great batteries, easy to fold up and down. Still the smallest electric trollies I’ve seen.

 

[ThinBullet]

My wife and I have had CT6s now for about 3 years - no problems, great batteries, easy to fold up and down. Still the smallest electric trollies I’ve seen.

Only reason I bought it. Folds down great, and fits in the boot of my saloon car no problem. Battery is pretty good yes.

 

[Imurg]

No complaints about my Motocaddy M3Pro DHC.
Must have done over 500 rounds without a hitch....
And folds up small...

 

[Robster59]

That’s why I was looking at the Golfstream blue trolley, lightweight simple design , push button

I have looked at these as well should my GoKart ever give up the ghost. Not anything wrong with the GoKart, just an alternative.

 

[Robster59]

A lot of people always seem to be able praise GoKart's customer service which would be worrying.

No, I find it reassuring. The reliability of my GoKart has been top-notch but when I have ever had reason to contact GoKart (spares, service, advice) they have been very responsive and helpful.
But, then again, I think you're just trying to light the blue touch paper and retire to a safe distance..................

 

[Bratty]

My GoKart was amazing, but I got a CT6 because I needed to reduce the amount of boot space lost. The latter really does fold smaller than others.

 

[Deleted member 23270]

There is nothing sexy about GoKart but they are superb if you want a basic no frills reliable trolley.

 

[Tom5106]

The mk2 does look a lot sleeker,
Does anyone have any views on the Golfstream blue?

 

[Deleted member 30522]

A lot of people always seem to be able praise GoKart's customer service which would be worrying.

I used to think the same. Had mine 18 months, it's been faultless. Have had cause to email them for non-fault issues, called back promptly, literally cannot fault them, even better service than Motocaddy

 

[Captain_Black.]

My Mrs has just bought a new S1 Motocaddy.
I used it & wasn't that impressed tbh.
I have a mk1 GoKart which I much prefer.
The GoKart is lighter to lift, smaller when folded, quieter, more stable the bag sits better (lower) on the trolley.
Also, GoKart is British & their customer service is superb.

 

[Backsticks]

Is there a Gokart owner who hasn't experienced their superb customer service ?

 

[Bunkermagnet]

Is there a Gokart owner who hasn't experienced their superb customer service ?

In the days of internet only sales and cheap Chinese products, I would have thought you would have lauded a British company providing excellent back up on what many consider a good product (whether you like them or not).
My daughter still has her mk1, and when the bag bungee snapped they sent her replacement free of charge.
You might consider that bad customer service, but would MC,Pk or Stewart do such a thing, I doubt it.

 

[Lord Tyrion]

Is there a Gokart owner who hasn't experienced their superb customer service ?

5 yrs in and never needed so far .

Good to know though that if there is an issue I can get it repaired without fuss, at my cost of course, rather than having to buy an entirely new trolley.

 

[Bratty]

Is there a Gokart owner who hasn't experienced their superb customer service ?

I've never heard of one.

 

[Robster59]

Is there a Gokart owner who hasn't experienced their superb customer service ?

You do realise that you can experience good customer service without there being a problem? Of course you do.

 

[Lord Tyrion]

I've never heard of one.

You have literally posted under someone saying they have never needed it

 

[Robster59]

You have literally posted under someone saying they have never needed it

I think I know what he means.

 

[Bratty]

You have literally posted under someone saying they have never needed it

One swallow does not a summer make...