Assistant pro's

Read the second line of the post you quoted!

Consider yourself ridiculed. I wouldn't go quite as far as Shivas, but he certainly has a point!

Hardly ridiculed. He said kids playing off 5 basically knowing nothing about the game. You cant play off 5 and know nothing about golf. Therefore it does have a bearing on their knowledge of the game does it not?
 
I would dispute the age issue. My 13 year old and his friends live, eat and breathe golf. They will spend hours online and in the pro shop examining every aspect of the latest hybrid or whatever before they commit to buy. (They can also reel off the golf bidder price of almost any club from memory!) Sales is no great mystery - know your product, make the buyer like and respect you and the sale will take care of itself.

I agree - age is just a number.

Some young folk will be well clued up, others not so. Exactly the same with older folks.

And while experience can be invaluable if the right person has it, I work with many people in my industry with years of "experience" who are still useless. :D
 
I fail to understand your point....I left to earn more elsewhere, take your trolling elswhere mate I'm not responding anymore :rolleyes:

Im not trolling one bit. You said young assistants playing off 5 basically know nothing about the game and i say rubbish.

The bit in bold and underlined sounds like a very jealous comment imo.
 
Being good at golf does not make you a good communicator. Nor does it give you genuine enthusiasm and interest in your customers needs and providing for thier requirements or any of the other myriad of skill sets needed to work in a sales / customer service environment supplying often high value, technical products. Those pro's who have these skills will undoubtedly do very well and the pro shop provides a good way for the young assistant to either earn a living while trying to make it as a playing pro or as an 'apprenticeship" for a future as a club / shop pro. Sadly, you can't expect too much from a youngster who sees his work in the shop as divorced from his higher aspirations. In other words, "I am only doing this until I become the next Rory". That attitude can only be addressed by his boss.
 
Hardly ridiculed. He said kids playing off 5 basically knowing nothing about the game. You cant play off 5 and know nothing about golf. Therefore it does have a bearing on their knowledge of the game does it not?

Er. no he didn't!

Here's what he said! "They can play the game but lets face it most of them have no sales skills." That I'm inclined to agree with - at least until trained.

it was you that made the, incorrect imo, assertion that "if somebody plays off 5 they will know the game". I'm rather dubious about that blanket statement!.

That also seems to me to be the opinion of most other posters in the thread!

I'm sure AG have their reasons to use such employees though - but that's up to them! It seems at least 1 of their (prospective) customers is happy that they do.
 
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Er. no he didn't!

Here's what he said! "They can play the game but lets face it most of them have no sales skills." That I'm inclined to agree with - at least until trained.

it was you that made the, incorrect imo, assertion that "if somebody plays off 5 they will know the game". I'm rather dubious about that blanket statement!.

Try pasting the full comment rather than just the bit that suits your argument. Below is what he posted.

Even thou I play off 14 I like to think I have a high knowledge of gear and golf past and present and am expected to listen to local assistants that basically know nothing about the game.If I ran a golf club I would employ somebody who knows the game and not some bratty kid who plays off 5 with no people/sales skills!
 
Try pasting the full comment rather than just the bit that suits your argument. Below is what he posted.

Even thou I play off 14 I like to think I have a high knowledge of gear and golf past and present and am expected to listen to local assistants that basically know nothing about the game.If I ran a golf club I would employ somebody who knows the game and not some bratty kid who plays off 5 with no people/sales skills!

Now you really are being ridiculous!

That's absolutely NOT the full comment!

Until you obey your own 'rule', don't even bother replying!
 
I would say in all honesty that the majority of staff I have dealt with in golf shops / pro shops have been total knobs.

'Serving' people that they are better than doesn't seem to sit well with them.
 
On the subject of American Golf and selling in general, the local American Golf shop near me is one in Worcester. There's a guy there called Sam about my age and he's helped me immeasurably in choosing a few key clubs.

He knows his stuff, his advice was sound, he didn't pressure me into purchasing anything, the clubs I purchased have improved my game.

I don't care what his handicap is, nor do I know.
 
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On the subject of American Golf and selling in general, the local American Golf shop near me is one in Worcester. There's a guy there called Sam about my age and he's helped me immeasurably in choosing a few key clubs.

He knows his stuff, his advice was sound, he didn't pressure me into purchasing anything, the clubs I purchased have improved my game.

I don't care what his handicap is, no do I know.

Exactly the way it should be!
 
I fail to understand your point....I left to earn more elsewhere, take your trolling elswhere mate I'm not responding anymore :rolleyes:

Sounds like its you thats trolling and trying to have a sly dig at AG. IMO

I think nowadays anyone that walks into AG/Direct Golf etc has generally had a good browse online to see whats on offer and very rarely will be suckered into buying something they don't want, need or pay over the odds. I also think that you'll probably get a better service and maybe deal if you go direct to to your pro at your club, if you are a member of a club that has a club shop.
 
Sounds like its you thats trolling and trying to have a sly dig at AG. IMO

I think nowadays anyone that walks into AG/Direct Golf etc has generally had a good browse online to see whats on offer and very rarely will be suckered into buying something they don't want, need or pay over the odds. I also think that you'll probably get a better service and maybe deal if you go direct to to your pro at your club, if you are a member of a club that has a club shop.
Not at all ive been using AG since 98 and still do. The point I am making is that the golf world assumes good players are good sales people and employ them, I simply dont agree and this seems more evident with younger staff.
But I do agree its about time this thread was over......
 
Having worked in a club pro shop I know from my own experience that I had a good knowledge of the brands of the day, could serve members wanting their cards for the monthly stableford or a few balls but I knew nothing about the intracasies of the swing and how to apply it to teaching, nothing about running a business and precious little about life itself. I could do repairs, I could serve and that was as far as it went.

What I didn't do was assume because I had a nice position that I was some kind of be I AM. Plenty of good golfers, nay, better golfers than me, ready to put me in my place. Turn up, clean up and serve. It isn't too hard.

In the modern environment I would expect the assistant at my place to have a decent but not encyclopaedic knoweldge of products, be able to play a bit and be personable. Ours meets all these criteria and can teach quite well (according to feedback from members and the junior acadamy he helps run). No complaints and I guess it varies from club to club.

As for AG....most seem devoid of much knowledge on products and I wouldn't trust any advice from them on my game or with them to carry out even basic repairs. Too many bad experiences from more than one store.
 
As for AG....most seem devoid of much knowledge on products and I wouldn't trust any advice from them on my game or with them to carry out even basic repairs. Too many bad experiences from more than one store.

a bit harsh I feel as every store has at least one qualified PGA. I've used 3 near me and been pretty happy with the service overall.
 
Having worked in a club pro shop I know from my own experience that I had a good knowledge of the brands of the day, could serve members wanting their cards for the monthly stableford or a few balls but I knew nothing about the intracasies of the swing and how to apply it to teaching, nothing about running a business and precious little about life itself. I could do repairs, I could serve and that was as far as it went.

As for AG....most seem devoid of much knowledge on products and I wouldn't trust any advice from them on my game or with them to carry out even basic repairs. Too many bad experiences from more than one store.

So may support the OP's case? :D

When was the last time you went into an AG Homer?

Certainly a different set-up to the way they were a few years ago - and for the better. I think their 'Pro in every shop' was/is an inspired strategy.
 
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