Your Welcome?

[Boabie]

How do you judge the welcome being offered by your club?
I'm a member of a "members club" the reception is always with a smile and the staff are very polite I'd say that is to be expected and can think of no reason for it to be otherwise.
One thing I hate is being ripped off or even feeling I'm about to be ripped off which brings me to my personal way to judge being made welcome. What is the cost of a cup of tea/coffee?
Having paid my annual membership fee or visitor fee then find "only food and drink purchased on the premises may be consumed on the premises" is okay if priced in relation to the fees.
According to google the ingredients and electricity to produce a cup of tea costs less than 4p. When the club upgraded the 20p self service urn with complimentary biscuit or two to a vending machine with new fancy cups and a saucer to nibble on the price was raised. A more recent upgrade for even fancier cups is now £2.00 yet the chilled water alongside comes free in disposable plastic cups. There is roughly 3 cups of tea to 1 pint so the tea is more expensive than a pint. Is that encouraging people not to drink and drive? Is it a sign of the times? or is it a plain and simple a rip off?

 

[Neilds]

First point - your post is nothing to do with the welcome at a club, it is a moan about the (perceived) high cost of a cuppa.

Secondly, £2:00 is not that expensive for a cup of tea that you get from a café/coffee shop/etc. On the high street you can pay up to £3:00 easily form the likes of Starbucks and Costa.

Thirdly, your calculations are flawed as you have forgotten to factor in the other costs involved with providing the cup of tea - business rates, cost of the machine (rent), wages for someone to stock the machine and clear up after people, etc. Soon adds up.

 

[PJ87]

First point - your post is nothing to do with the welcome at a club, it is a moan about the (perceived) high cost of a cuppa.

Secondly, £2:00 is not that expensive for a cup of tea that you get from a café/coffee shop/etc. On the high street you can pay up to £3:00 easily form the likes of Starbucks and Costa.

Thirdly, your calculations are flawed as you have forgotten to factor in the other costs involved with providing the cup of tea - business rates, cost of the machine (rent), wages for someone to stock the machine and clear up after people, etc. Soon adds up.

Agree , a cup of tea these days is a lot more than £2.. £2 is reasonable

Club near me still does £1 which is remarkable

 

[nickjdavis]

I was going to type something in response to the OP but I lost the will to live after about 5 words.

 

[Backache]

Fortunately at our club it is not compulsory to drink tea so I wouldn't feel ripped off if I felt it was overpriced as I wouldn't buy it. As it is at that price I would certainly purchase if in need of a cuppa . The overheads involved in heating premises employing staff etc mean that you cannot provide anything at cost of ingredients and like others I don't feel £2 is unreasonable.

 

[IanM]

Beverage prices are way down the list of the discussion topics we have about the golf club

I guess the op could ask for some boiled water and bring his own tea bag

 

[WorldHandicapSystem]

I guess the op could ask for some boiled water and bring his own tea bag

Some of the ladies do that at my club. They now get charged for it.

 

[Voyager EMH]

Thermos flask of tea or coffee from home. Drink it while out on the course. Just sit and chat in the clubhouse. More of whatever you fancy once you get home.

Problem solved.

Move along.

 

[Boabie]

First point - your post is nothing to do with the welcome at a club, it is a moan about the (perceived) high cost of a cuppa.

Secondly, £2:00 is not that expensive for a cup of tea that you get from a café/coffee shop/etc. On the high street you can pay up to £3:00 easily form the likes of Starbucks and Costa.

Thirdly, your calculations are flawed as you have forgotten to factor in the other costs involved with providing the cup of tea - business rates, cost of the machine (rent), wages for someone to stock the machine and clear up after people, etc. Soon adds up.

Thank you for your kind words.
As I indicated its "my" judgement on how welcome the "club" makes me feel not to be reflected on the individual staff.
You may think £2.00 is not expensive so tell me what is too expensive? Having worked in the hospitality industry prices were set on either how much can be charged and get away with it or how little can be charged and still make a profit.
I had not forgotten the other costs. I stated I was a member of a members club and believe the fees I pay contribute to many things including the business rates. I believe my comment regarding an urn and the 20p for tea with complimentary biscuit charge was one the self-employed caterers were happy with. The introduction of vending machine fancy cups etc was to add additional costs and help justify the vastly additional profit for which the club but as it is still self service and the ingredients cost SHOULD still be the same it can not be compared with any other high street cafe who don't charge £1500 per annum or £50 entry fee. Even my local "hoity toity" tennis club make no charges for any soft drinks, as with the cricket, badminton, squash club.
If the price you suggest is reasonable why are staff given complimentary tea or coffee? Why is the profit % so different between tea/coffee and alcohol? If you were visiting friends or family and they charged you even 10p for tea, coffee or even a bite to eat would you feel welcome?

 

[Neilds]

Thank you for your kind words.
As I indicated its "my" judgement on how welcome the "club" makes me feel not to be reflected on the individual staff.
You may think £2.00 is not expensive so tell me what is too expensive? Having worked in the hospitality industry prices were set on either how much can be charged and get away with it or how little can be charged and still make a profit.
I had not forgotten the other costs. I stated I was a member of a members club and believe the fees I pay contribute to many things including the business rates. I believe my comment regarding an urn and the 20p for tea with complimentary biscuit charge was one the self-employed caterers were happy with. The introduction of vending machine fancy cups etc was to add additional costs and help justify the vastly additional profit for which the club but as it is still self service and the ingredients cost SHOULD still be the same it can not be compared with any other high street cafe who don't charge £1500 per annum or £50 entry fee. Even my local "hoity toity" tennis club make no charges for any soft drinks, as with the cricket, badminton, squash club.
If the price you suggest is reasonable why are staff given complimentary tea or coffee? Why is the profit % so different between tea/coffee and alcohol? If you were visiting friends or family and they charged you even 10p for tea, coffee or even a bite to eat would you feel welcome?

As I pay around £3 at high street coffee shops, I would say that around £5 would stop me buying a cuppa.

The rest of your questions aren’t worth an answer as it it clear you won’t change your point of view (and the bit about family charging for a brew is just daft)

 

[IanM]

I had not forgotten the other costs. I stated I was a member of a members club and believe the fees I pay contribute to many things including the business rates.

If you were visiting friends or family and they charged you even 10p for tea, coffee or even a bite to eat would you feel welcome?

I'm now wondering if a golf club and my sister's house are different entities?

 

[rosecott]

Like others, I find your two posts very difficult to believe.

 

[HPIMG]

Insane some of the threads people make on these forums
I don’t drink tea or coffee but when I take my boy to the rangers football games a few times a year I will get a bovril if it’s cold. I had to google the price it says £3.25 now I know I can buy a jar and make it for a few pennys but if I’m out n about and cold and want a warm drink i enjoy I would happily pay a lot more than £3 for that pleasure.

 

[3 jabber]

Thank you for your kind words.
As I indicated its "my" judgement on how welcome the "club" makes me feel not to be reflected on the individual staff.
You may think £2.00 is not expensive so tell me what is too expensive? Having worked in the hospitality industry prices were set on either how much can be charged and get away with it or how little can be charged and still make a profit.
I had not forgotten the other costs. I stated I was a member of a members club and believe the fees I pay contribute to many things including the business rates. I believe my comment regarding an urn and the 20p for tea with complimentary biscuit charge was one the self-employed caterers were happy with. The introduction of vending machine fancy cups etc was to add additional costs and help justify the vastly additional profit for which the club but as it is still self service and the ingredients cost SHOULD still be the same it can not be compared with any other high street cafe who don't charge £1500 per annum or £50 entry fee. Even my local "hoity toity" tennis club make no charges for any soft drinks, as with the cricket, badminton, squash club.
If the price you suggest is reasonable why are staff given complimentary tea or coffee? Why is the profit % so different between tea/coffee and alcohol? If you were visiting friends or family and they charged you even 10p for tea, coffee or even a bite to eat would you feel welcome?

As already stated, the price of drinks has nothing to do with the welcome. All the staff at my club know me by name, I can order food/drink at the bar then walk away because they know my account number. All the staff in the shop and office say hello and smile at me. That is a warm welcome, not the drinks prices.

As for prices, we charge about £1.20 for a tea or filter coffee and about £2.50 for a posh coffee. Pretty good compared to Costa etc.

 

[Arthur Wedge]

Sorry is the complaint having to pay £2 for a cup of tea ?

 

[Bunkermagnet]

Is this just someone pkaying with their new AI toy?

 

[jim8flog]

Thank you for your kind words.
As I indicated its "my" judgement on how welcome the "club" makes me feel not to be reflected on the individual staff.
You may think £2.00 is not expensive so tell me what is too expensive? Having worked in the hospitality industry prices were set on either how much can be charged and get away with it or how little can be charged and still make a profit.
I had not forgotten the other costs. I stated I was a member of a members club and believe the fees I pay contribute to many things including the business rates. I believe my comment regarding an urn and the 20p for tea with complimentary biscuit charge was one the self-employed caterers were happy with. The introduction of vending machine fancy cups etc was to add additional costs and help justify the vastly additional profit for which the club but as it is still self service and the ingredients cost SHOULD still be the same it can not be compared with any other high street cafe who don't charge £1500 per annum or £50 entry fee. Even my local "hoity toity" tennis club make no charges for any soft drinks, as with the cricket, badminton, squash club.
If the price you suggest is reasonable why are staff given complimentary tea or coffee? Why is the profit % so different between tea/coffee and alcohol? If you were visiting friends or family and they charged you even 10p for tea, coffee or even a bite to eat would you feel welcome?

wow

Your club actually makes a profit on catering.

A rare thing these days I am given to understand.

It used to be easy to work out from our accounts has got harder since we took the pro shop into being run by the club.
I know for years we never made a profit after allowing for cost of staff and I am given to understand that currently catering runs at a loss in the tens of thousands snce we stopped being franchised (the franchisee gave up on it when he could not make a profit).

For reference we pay £1.95 for a mug of instant coffee with a biscuit.

 

[Tashyboy]

I was going to type something in response to the OP but I lost the will to live after about 5 words.

How do you Judge the? Al let you insert the Sixth word and keep it clean

 

[Billysboots]

The prices I am charged for refreshments have absolutely nothing to do with how welcome I feel at our place. Everyone knows my name, and me theirs, and I’m always made to feel welcome way before I even order a coffee.

And I couldn’t tell you within 50p how much one costs anyway.

 

[GreiginFife]

To go with my very cheap subs, pot of tea is £1.50 and you get two cups out of that.

So by the cost-of-tea-welcome yardstick, we’re a very welcoming club.