What would you do ....

[Big D 88]

Ok so this happened tonight;

Walked into a local bookmakers to put a couple of bets on the footy tonight. The missus was next door in the local supermarket. I filled in 2 coupons and took them to the cashier and looked up to see there was a dog race upcoming. A workmate of mine is called Lucas and i seen there was a dog called stepaside lucas in trap 5 @ 7s. Quickly wrote out a bet for £10 win and handed it to her as well. She was more engrossed in what had happened at the weekend with her colleague (didnt make eye contact once) and said abruptly, "£10 " . I had to remind her i had the 2 accumulators as well, to which she said , 'aw yeh £30'...again no eye contact. I handed the £30 over and watched the dog race.

Kaching...it wins and i think 'great, £80 quid'

I walked to the cashier (by now ive overheard she was hungover all day saturday but didnt stop her going out and not getting in till 4am sunday) and she proceeeded to scan my ticket. She then begins clicking around and tapping her keyboard. I know from a brief stint working in badlucks that she must not have entered/settled the bet and was quickly doing it.

My missus opens the door to the bookies and asks if im ready, by this time employee of the year is counting out my winnings and hands me my money. I walk out the door counting the £240 quid she has handed over.


Said employee has settled the bet at £30 win at 7/1

My missus told me to go back in and tell her its incorrect. But i thought 'sod it'

They tell customers to check change and bets before leaving the shop as changes cannot be made once you leave the shop so i thought

' (Mod Edit) her problem not mine'

What would you of done?

 

[davemc1]

Oh dear, you've opened yourself up to a whole load of judgemental none sense. Brace yourself...

how did your coupons get on btw? 😂

 

[stokie_93]

Walked straight out. My mother says "the bookies always win" anyway so I'm sure they'd have been fine

 

[Papas1982]

Ok so this happened tonight;

Walked into a local bookmakers to put a couple of bets on the footy tonight. The missus was next door in the local supermarket. I filled in 2 coupons and took them to the cashier and looked up to see there was a dog race upcoming. A workmate of mine is called Lucas and i seen there was a dog called stepaside lucas in trap 5 @ 7s. Quickly wrote out a bet for £10 win and handed it to her as well. She was more engrossed in what had happened at the weekend with her colleague (didnt make eye contact once) and said abruptly, "£10 " . I had to remind her i had the 2 accumulators as well, to which she said , 'aw yeh £30'...again no eye contact. I handed the £30 over and watched the dog race.

Kaching...it wins and i think 'great, £80 quid'

I walked to the cashier (by now ive overheard she was hungover all day saturday but didnt stop her going out and not getting in till 4am sunday) and she proceeeded to scan my ticket. She then begins clicking around and tapping her keyboard. I know from a brief stint working in badlucks that she must not have entered/settled the bet and was quickly doing it.

My missus opens the door to the bookies and asks if im ready, by this time employee of the year is counting out my winnings and hands me my money. I walk out the door counting the £240 quid she has handed over.


Said employee has settled the bet at £30 win at 7/1

My missus told me to go back in and tell her its incorrect. But i thought 'sod it'

They tell customers to check change and bets before leaving the shop as changes cannot be made once you leave the shop so i thought

'F*$K It', her problem not mine'

What would you of done?

If i was feeling nice, i'd have gone back and told her she'd given me £30 too much, that way the till would be settled and its only the company that have lost out. No real harm done for anyone then.

 

[Big D 88]

Oh dear, you've opened yourself up to a whole load of judgemental none sense. Brace yourself...

how did your coupons get on btw? 😂

An infraction for my use of words HA

Coupons were rubbish - leeds btts in 1 bet let me down and had scunthorpe & arsenal btts on another

 

[Big D 88]

If i was feeling nice, i'd have gone back and told her she'd given me £30 too much, that way the till would be settled and its only the company that have lost out. No real harm done for anyone then.

I wasnt feeling nice

 

[Papas1982]

I wasnt feeling nice

I had kinda gathered that with your in depth description of the cashier.........

 

[Big D 88]

I had kinda gathered that with your in depth description of the cashier.........

In that bookies alone there are 4 regular cashiers

3 of them make every effort to say hello, ask how you are, and help with queries...not that i often need assistance but ive witnessed them aiding others

this lass has twice missed taking a friends bet before the off because she's too busy chatting on to others. on one occassion my mate had a big bet on a horse when there was 2 horses still to load and she missed the off by 5 seconds due to telling a story to another customer. she told him half way thru the race that he missed the off, gave him his money back and it duly romped in and lost him a big payout

You're there to do a job, and she doesnt do it often enough. I hope theres an audit and the 'capture' of the bet shows my £10 stake and action is taken

 

[Papas1982]

In that bookies alone there are 4 regular cashiers

3 of them make every effort to say hello, ask how you are, and help with queries...not that i often need assistance but ive witnessed them aiding others

this lass has twice missed taking a friends bet before the off because she's too busy chatting on to others. on one occassion my mate had a big bet on a horse when there was 2 horses still to load and she missed the off by 5 seconds due to telling a story to another customer. she told him half way thru the race that he missed the off, gave him his money back and it duly romped in and lost him a big payout

You're there to do a job, and she doesnt do it often enough. I hope theres an audit and the 'capture' of the bet shows my £10 stake and action is taken

I wasn't making a judgement on your choice to keep the money. That's your call. But it's quite clear that the title of this thread would have been more appropriate if it was "Back up my decision" As you have stated that you hope there are repercussions.

 

[Ian_Bristol]

A big pet hate is a non work related chit chat when there are customers waiting,the next thing you know they will be taking a fag break.

 

[Big D 88]

I wasn't making a judgement on your choice to keep the money. That's your call. But it's quite clear that the title of this thread would have been more appropriate if it was "Back up my decision" As you have stated that you hope there are repercussions.

incorrect

my title was what would you have done?

My OP stated what i done...

 

[Papas1982]

incorrect

my title was what would you have done?

My OP stated what i done...

And yet, when i commented i'd have maybe acted differently you decided to counter with how you feel she deserves further repercussions?

Enjoy your winnings.

 

[Big D 88]

And yet, when i commented i'd have maybe acted differently you decided to counter with how you feel she deserves further repercussions?

Enjoy your winnings.

Thanks, i will

 

[Deleted member 1740]

Personally I'd go back in and ask her if her till was down, and sort it from there. She may have put the dog bet as £30 stake and not charged you for the other two bets making her til down by £20 not £160 either way I'd let them know.

I know if the staff in my local Billy Hills overpay a punter it comes out of there wages and they get a warning.

 

[PhilTheFragger]

An infraction for my use of words HA

Yes if you drop an F bomb here that's the result!

You criticise the cashier for not paying attention , making a wrong decision , not following procedures,

So you can't complain when a mod does pay attention , makes the correct decision and follows correct procedure . Just because it didn't go your way.

Touché

 

[Pin-seeker]

I'd donate the money to charity.

 

[HomerJSimpson]

Hardly going to bankrupt the bookies and it was their error. I'd happily pocket the cash (but then I sold my soul years ago)

 

[bobmac]

I would give it back, it's not mine.

 

[Big D 88]

Yes if you drop an F bomb here that's the result!

You criticise the cashier for not paying attention , making a wrong decision , not following procedures,

So you can't complain when a mod does pay attention , makes the correct decision and follows correct procedure . Just because it didn't go your way.

Touché

I replied and praised your work in a pm. Not sure why you felt the need to respond on here as well?

 

[Big D 88]

I'd donate the money to charity.

I do a lot for charity. We have an upcoming fundraiser for which iv been online and bought a couple of raffle prizes with

Hardly going to bankrupt the bookies and it was their error. I'd happily pocket the cash (but then I sold my soul years ago)

My thoughts exactly

I would give it back, it's not mine.

If she had short changed me and I went back after leaving the shop on wouldn't get it back so on this occasion it's tough luck on their part.

Still..some interesting replies and shows we all think differently in certain situations