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sky contract again !!

nil1121

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I have just come out of a sky deal so my monthly bill has gone up to £82/month which I class as too much. I have also just found out that I can now finally get fibre optic broadband in my area. So I was wondering if anybody knows of any other options of fibre broadband and being able to watch the PGA golf in the evenings.
looked into BT infinity and they only offer sky sports 1 & 2 and most of the golf is on sky sports 4 !!
any help or advice appreciated as my children are desperate to get fibre broadband as on normal broadband the max speed we seem to get is 1MB !!
 

stevek1969

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Im the same no Virgin in my area so had to stay with Sky, I've got there Fibre optic and its superb there standard Broadband was 4MB Upload and 0.33 Download which with 2 XBOXS running would lag something stupid , i know have 36MB Upload and 9.8 Download even at peak times. I wanted rid of Sky as well but no other option. Just tell them your leaving and see what deal they can give you
 

Val

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I've been with Sky for years and really could do with an equipment upgrade more than anything but trying to do that with costs. Anyone know how they work if you give notice to cancel the contract and then sign up again in your Mrs name as a new customer?
 
D

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Just ring Sky up, and say you are looking to leave as the cost is too high. We did, and they halved our bill, and put another HD box in the house free of charge.
 

chrisd

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I've been with Sky for years and really could do with an equipment upgrade more than anything but trying to do that with costs. Anyone know how they work if you give notice to cancel the contract and then sign up again in your Mrs name as a new customer?

I wanted to upgrade to HD+ a few years back and they charged for a new box so I rang their cancellation department and said I was wanting to cancel my contract and after some friendly but serious discussion they did what I wanted free of charge. I've done similar since for reductions
 

Val

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I wanted to upgrade to HD+ a few years back and they charged for a new box so I rang their cancellation department and said I was wanting to cancel my contract and after some friendly but serious discussion they did what I wanted free of charge. I've done similar since for reductions

I've had reductions but never equipment
 
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I'm just going through the same thing but leaving Virgin to join Sky.

Virgin are increasing my bill to £115 ( we have everything including multiroom) and have negotiated with Sky to match it (plus add in HD sport and movies) for £80

I'm now waiting for Virgin to start ringing me with sooper dooper deals to get me to stay :D
 

Val

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If you are out of contract and you are willing to re-contract for a new minimum term it's possible to get new equipment.

Last time i needed a new box upstairs they played hard to get and charged me for an engineer before doing a deal on the box. Im out of contract with sky and have been since 2009.

To be fair i have a discounted price until March, maybe need to play a bit hard to get for some equipment FOC.
 

CMAC

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I've been with Sky for years and really could do with an equipment upgrade more than anything but trying to do that with costs. Anyone know how they work if you give notice to cancel the contract and then sign up again in your Mrs name as a new customer?

Sky are annoying but they aint stupid.
 

CMAC

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I'm just going through the same thing but leaving Virgin to join Sky.

Virgin are increasing my bill to £115 ( we have everything including multiroom) and have negotiated with Sky to match it (plus add in HD sport and movies) for £80

I'm now waiting for Virgin to start ringing me with sooper dooper deals to get me to stay :D

I'm also going to go back to SKY from Virgin, TV only as their BB is exceptional and way better than SKY, but Virgin TV EPG does my head in.

Just have to get the right deal to move back as I need two boxes (Virgin supplied two but they are never yours)
 

CMAC

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They used to be stupid then as this was a common trick

y'know Val, people used to say that but I dont know anyone who did this as SKY go on the address as well as name.

When I moved into my house 8 years ago and wanted SKY they said the address was already a customer- irrelevant that the name was different, sorted eventually, with proof, but people cancelling as Mr Smith of 46 larch road, then Mrs Smith of 46 Larch road calls up as a new customer only seems to happen to someone who knows someone who's mate does it every year:rolleyes:
 

ger147

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Last time i needed a new box upstairs they played hard to get and charged me for an engineer before doing a deal on the box. Im out of contract with sky and have been since 2009.

To be fair i have a discounted price until March, maybe need to play a bit hard to get for some equipment FOC.

Aye you will have to negotiate hard as they ain't just gonna refresh all your equipment if you give them a ring, but you should deffo be able to get something off of them if you sign up for another minimum term of 12 months, probably a maximum of 1 new box FOC.
 

CMAC

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There are ways. It does happen and I am not talking as a friend of someone that it happened to.
I have witnessed it several hundred times. The contract is with the person, not the address.

wonder why they insisted my address was a sky customer- maybe just down to the idiot on the end of the phone.

Thats useful to know Greig, means it's contractually legit then.
 

GreiginFife

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wonder why they insisted my address was a sky customer- maybe just down to the idiot on the end of the phone.

Thats useful to know Greig, means it's contractually legit then.

Don't get me wrong, businesses will try to retain you by any means necessary. Even if it means falsely representing a contract.

All you do is ask where the contract you have is between Sky and the address rather than the person. Such absurdity would leave the house or remaining occupants liable if you were to abscond.

Simply cancel one and start another in a new name. They will resist but there is no legal grounds to deny the new account.
 
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