Old Farts v Whippersnapper 2020.

[Smiffy]

Have now received an email from the hotel to confirm that they are closed.
Have a "helpline" number to call later on regarding the deposit I have paid, and cancellation.
Fingers crossed that we won't hit a problem.
Will update later once I have made the call.
Rob

 

[2blue]

Have now received an email from the hotel to confirm that they are closed.
Have a "helpline" number to call later on regarding the deposit I have paid, and cancellation.
Fingers crossed that we won't hit a problem.
Will update later once I have made the call.
Rob

Thanks Rob. Will let me mates know.??

 

[slowhand]

Have now received an email from the hotel to confirm that they are closed.
Have a "helpline" number to call later on regarding the deposit I have paid, and cancellation.
Fingers crossed that we won't hit a problem.
Will update later once I have made the call.
Rob

A pity, as I was really looking forward to this, but not unexpected. Hopefully they won't be arses about the deposit, as it's not like you cancelled on them.

Put me down for next year .

 

[virtuocity]

Regret sending full payment now

 

[Smiffy]

Regret sending full payment now

Don't worry about anything at the moment. As long as Forest Pines play fairly, nobody will lose anything. I'm as pissed off as anyone and it's going to be fun sorting this lot out. I have phoned them this morning and am waiting for a call back.
I will keep you updated, just don't start panicking yet.

 

[Midnight]

Don't worry about anything at the moment. As long as Forest Pines play fairly, nobody will lose anything. I'm as pissed off as anyone and it's going to be fun sorting this lot out. I have phoned them this morning and am waiting for a call back.
I will keep you updated, just don't start panicking yet.

Cheers for update mate

 

[3offTheTee]

My fingers are firmly crossed on this. Forest Pines have a history of being tough on bookings, I've had my run-ins with them in the past. But I am not going to commit any further cash to them until I have assurances that any monies paid will be refunded IN FULL.
My own thoughts are that this will not be going ahead but I have to carry on collecting the money "just in case".... I don't want a mad rush nearer the time.
Your understanding, and cooperation at this time would be much appreciated.
Rob

Have a word with “Kenny’s Army” if you have any problem. He should have an answer by then and if not it will not be for the lack of trying!

 

[virtuocity]

Appreciate all your efforts Rob. Gutted that you’ve put so much work in for no pay off. We’re all grateful

 

[Smiffy]

Well, I got my call back at 9.15 last night.
Their initial response is no refund, they are offering a change of date.
I've told them that the logistics of this are going to be nigh on impossible. We all know how difficult it can be arranging a betterball between four members of a club for a knockout competition sometimes, trying to arrange a change of date for 48 players?? Good luck with that!
The girl that I spoke to said that she understood, and was going to put my request for a refund to "management" and come back to me with their decision via email. I should get that today.
I'll stick to my guns for three reasons and see how it goes.

1). It's going to be difficult to find a date that everybody agrees with.
2). Without trying to sound too "hysterical" we have no guarantees on who, and how many are going to come out of this.
3). Say the company go under?? No company is safe in today's situation, and if they go pop, then our money is lost for sure.

I'll let you know how it goes.

Copy of the email I received from the hotel themselves (not the "helpline).....

"Hello Rob,
Thank you for your email.
I can completely understand and appreciate your concern at this time.
We are currently working on a closure until the end of April however I am sure you can also appreciate we are unsure ourselves as to when we will be able to re-open our doors as there has been no further directive from the Government.
I can look into availability for a date change for you?"

 

[PhilTheFragger]

Hi Rob
Did you book by credit card
May be able to claim on that if they don’t play ball

 

[Smiffy]

Hi Rob
Did you book by credit card
May be able to claim on that if they don’t play ball

No mate. Bank transfer. I don't own a credit card....

 

[virtuocity]

Again, would agree with your approach Rob. I’d be happy to change the date but as you say there’s no guarantee that the hotel will survive this crisis.

I wouldn’t be surprised if they held on until the govt extends the lockdown. I suppose at this time they have no legal duty to issue refunds, but it’ll come.

 

[Deleted member 25172]

The whole society is begging for everyone to help out as best as they can, wether it be individuals or companies.

I’m happy to leave my deposit and take a voucher instead. Gives me a reason to go up there at some point later anyway. If it can help the place to keep afloat by not demanding full refunds then it’s fine on my part.

 

[Dando]

gutted this in cancelled but understandable.

I would be happy to take a credit note too.

thanks for the hard work Rob

 

[teegirl]

As I live not too far away just say if I can pop along and have a word.......

 

[Smiffy]

Still waiting to hear with confirmation from the hotel.
If I do go for a new date, it's likely to be for the 2021 return.

 

[Fish]

Still waiting to hear with confirmation from the hotel.
If I do go for a new date, it's likely to be for the 2021 return.

They’d obviously have to hold the same price, maybe throw in an incentive in, something like 2 puddings each ?

 

[Imurg]

They’d obviously have to hold the same price, maybe throw in an incentive in, something like 2 puddings each ?

I'm in

 

[virtuocity]

Still waiting to hear with confirmation from the hotel.
If I do go for a new date, it's likely to be for the 2021 return.

If we only get a credit note then 2021 seems like a sensible idea. I don’t feel comfortable using their vulnerability to negotiate free stuff. Just free buggies and a pint with dinner and that’s it. Maybe see about that extra pudding thing too.

 

[Smiffy]

If we only get a credit note then 2021 seems like a sensible idea.

It would be the easiest option for me to keep tabs on. A refund situation would be a logistical nightmare to sort out.