He is probably a very nice guy who was in the right place at the right time and good luck to him in his retirement.
However he's done it for too long. Old farts (of which I'm one) need to move over to let younger people into these positions there is too much of an 'old guard' that stumble on and on in the world of golf which doesn't help the fuddy, duddy view of non-golfers and younger potential golfers.
This is an example of a job that should be rotated and not be the monopoly of one person.
Disagree I'm afraid. He's become iconic and respected by everyone on the tour. I don't see why it needs to be rotated, other than he's moving on.