I’ve been forced back to British Gas (who I left years ago following a litany of their errors) as People’s Energy ceased trading.
With People’s Energy we were requested monthly to submit meter readings, and they then produced a statement (not bill) that showed whether you were in credit or debt.
However, they still spread your annual expected payment out over a year into 12 equal payments. I do not understand why each month they don’t let me pay, by direct debit, the actual amount I owe for that month and avoid the credit/debt issue. I’d pay more in winter and less in summer. That would be fine.
Phone companies bill monthly for what you actually use, with the direct debit varying each month. As do credit card companies. So why not utilities?