Do you check your golf clubs for damage at the airport?

duncan mackie

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well done for posting the update

well done Easyjet; I find the organisation as a whole is improving such things but they are at a somewhat dangerous situation where what you get from an individual isn't always what the company would want said/done as they change their focus.

hope the new shaft works!
 

bladeplayer

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Just a quick update on this and it's good news. I went back to Easyjet and asked for an explanation of what I was meant to do at the airport given there would have been no one on their desks to report this damage to anyway. As it turns out the best I could have done was to report the issue the next day over the phone which is what I had done anyway.

They have accepted that and have offered to pay for the replacement shaft in full and I don't have to make a claim on my insurance! Obviously still a lesson learnt on mine side that when I next take clubs away I will be having a check as soon as they're off the plane.


RESULT ... Happy days :thup:
 

CMAC

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Just a quick update on this and it's good news. I went back to Easyjet and asked for an explanation of what I was meant to do at the airport given there would have been no one on their desks to report this damage to anyway. As it turns out the best I could have done was to report the issue the next day over the phone which is what I had done anyway.

They have accepted that and have offered to pay for the replacement shaft in full and I don't have to make a claim on my insurance! Obviously still a lesson learnt on mine side that when I next take clubs away I will be having a check as soon as they're off the plane.

well done persevering:thup:
 

HawkeyeMS

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In answer to your question. yes always.

Most airlines will have smallprint that says they don't accept responsibility for damage unless the clubs are in a hard travel case so I'm not surprised EasyJet didn't care TBH.
 

road2ruin

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In answer to your question. yes always.

Most airlines will have smallprint that says they don't accept responsibility for damage unless the clubs are in a hard travel case so I'm not surprised EasyJet didn't care TBH.

Easyjet don't, their main concern is weight.
 
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