As above very disappointed
Emailed ping tho automated reply and local shop said two year warranty is up so not much can do..
This happen to anyone else before?
Will try add pic here.
That's because it's a known fault with those and the i20'sAt the beginning of the year Ping were happy to replace the missing weights on my i25 irons that are about 5 years old.
Surprised that they would not help with this.
I can't see how anyone can expect Ping to hold any responsibility for a 4 year old club that's damaged on the sole ?
It's 4 years old, they give a 2 year warranty, it seems pretty obvious it's out of any reasonable warranty.
You mean ask them AGAIN?
And then follow their advice and ask the retailer AGAIN?
He's done that. The answer is very clear, there is a 2 year warranty it's 4 years old.
Goods should last a reasonable amount of time and that is why Ping will probably look after you.