Foxholer
Blackballed
You wont get better after sales or customer service than Ping - FACT. Ping will also alter clubs for you again. So much nonsense being spouted on here about Ping. I've used Ping for 21 years and won't be moving ever. Woods and irons are excellent.
Craw is obviously a happy Ping customer, which is laudable, and I agree that Ping's C/S generally seems top notch - especially bearing in mind how much gear they sell. Certainly, amongst the mainstream brands, I believe their image for service is the best.
However, I too know folk who have had a less than perfect experience with Ping. So to describe similar examples as 'nonsense' could itself be described as 'nonsense' imo.
I also know of folk who have had less than perfect experiences from fitters.
So any decision on which way to go should factor in - rather than expect - the likelihood of the a need for further service or correspondence and the (in)convenience of such a need.
And I trust that you can rate Pings as 'excellent' having tried other brands, rather than simply trusting Ping to be so!
Last edited: